Customers often point to the brand’s colourful, illustrated homeware and gifts. Many praise fast delivery, careful packaging, and how the items look. A smaller but noticeable group reports damaged deliveries and slow or missing replies from support. A few also mention items breaking sooner than expected after limited use.
Examples from available reviews (Sep 2025 – Mar 2026).
Homeware described as beautifully made, excellent quality and great value.
“they are all beautifully made, excellent quality, amazing value”
Quick delivery and prompt replacement for a broken item; customer very pleased.
“One item was broken but was replaced very quickly with no problems.”
Received damaged item and has had no response after multiple reports.
“No stars for customer service.”
Worktop saver shattered unexpectedly after weeks; disappointed despite beautiful plates.
“the worktop saver has shattered for some unknown reason.”
Several reviews describe quick fixes and fast replacements after delivery issues. Others say customer service did not respond, or took a long time, when items arrived damaged. In this sample, positive outcomes appear more often than unresolved complaints.
Many buyers describe the products as good value for money and reasonably priced, especially when praising quality and design. One review mentions a sample-sale order with faulty items and an unsatisfying partial refund. Compared with the value praise, that refund complaint comes up rarely.
Customers describe happy unboxing and repeat purchases sparked by the distinct, colourful designs. Several mention collecting different ranges and recommending the pieces as gifts or for special occasions. Fast delivery and attractive packaging come up repeatedly.
Most reviewers comment on high quality, lasting wear, and vivid colours across ceramics and homeware. A small number report faults or breakage after short use, including one shattered worktop saver. These durability concerns appear infrequently but are stated clearly.
Many customers mention clear, helpful replies and quick back-and-forth when arranging exchanges or replacements. Others say they got no response after reporting damage and waited several days. Reviews include both fast communication and stretches of silence.
Most feedback leans strongly positive, with frequent five-star praise for design, delivery, and presentation. A smaller set of low-rated reviews points to damaged items, poor refunds, or missing support. The overall picture shows high satisfaction alongside a few unresolved complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Quotes shortened · As of: March 2026
Discovered brand and became a repeat buyer; products bring joy.
“you will not regret buying from Yvonne Ellen they are truly fantastic products”
Hooked on colourful collection; orders arrive quickly and cheer home.
“The orders arrive so very quickly too!”
Worktop saver shattered unexpectedly after weeks; disappointed despite beautiful plates.
“the worktop saver has shattered for some unknown reason.”
Design and quality amazing; quick delivery and well packaged.
“design and quality are amazing.”
Homeware described as beautifully made, excellent quality and great value.
“they are all beautifully made, excellent quality, amazing value”
Bought a high-quality, beautiful whale duvet cover; very satisfied.
“It's beautiful and very high quality.”
Products give good wear and look beautiful; picnics feel special.
“Every product I have bought from Yvonne Ellen has given good wear and looks beautiful.”
Salt and pepper set arrived quickly; reviewer pleased with quality and style.
“I am beyond pleased with my little set.”
Long-term customer praises quality and beautiful colours of favourites.
“Great quality and colours are simply gorgeous.”
Candle sticks described as beautiful, original, and high quality.
“Beautiful candle sticks Great quality Very original”
Long-term customer praises consistent designs and enduring quality.
“their quality has remained over all the uses.”
Canisters' original design delights daily; arrived well packaged and promptly.
“Original design makes me smile every day.”
Repeated purchases praised for being perfect, well packaged, promptly delivered.
“Gorgeous items, well packaged, delivered promptly, and reasonably priced.”
Customer service good; many items arrived in excellent condition and look amazing.
“Great customer service”
Item arrived smashed; customer waited days with no response from customer service.
“one of the items was was smashed”
Sample sale box contained faulty scales and items felt poor value; partial refund inadequate.
“I was only refunded £15 of the original £75.”
Frequent buyer pleased with deliveries and new designs; will continue collecting.
“Have had numerous orders from Yvonne Ellen.”
Received damaged item and has had no response after multiple reports.
“No stars for customer service.”
Shell butter dish praised for vibrant colour, size and consistent excellence.
“it is just beautiful, the pink colour is so vibrant”
Receiving parcels feels delightful and personalised; reviewer would buy whole range.
“There is something deliciously delightful about opening a parcel from Yvonne Ellen.”
Daughter loves the products; family delighted with colourful items.
“they'd only buy nice oil and vinegar from now on!”
Customer service quickly resolved a delivery issue; products praised.
“they sorted it so quickly and with such ease”
Buyer loves the designs and continues collecting more items.
“I absolutely love all her designs.”
High-quality picnicware received many compliments; reasonably priced and excellent.
“Extremely good quality, beautiful picnic ware.”
Quick delivery and prompt replacement for a broken item; customer very pleased.
“One item was broken but was replaced very quickly with no problems.”
Customer loved the design and free tote bag; colours are vibrant.
“Gorgeous design!”
Admires colourful, quirky range; items arrived quickly and well wrapped.
“beautiful colours and a bit quirky which I love.”
Items arrive quickly and are beautifully made; add colour to kitchen.
“Excellent service, orders arrive quickly and are beautifully made”
Customer praises gorgeous products, strong quality, and loyalty scheme.
“The quality is unreal, I’ve had many deliveries and I’ve never been disappointed”
Building a collection; rewards scheme appreciated and items loved.
“I love every single piece I have bought.”
Products add colour; high quality and very fast delivery.
“Yvonne Ellen’s products add a wonderful splash of colour”
Pleased with oil and vinegar bottles; artwork looks great in kitchen.
“The art work is amazing and they look great in my Kitchen.”
Unique, colourful designs arrived well packaged and quickly to Ireland.
“its become a talking point in my kitchen!”
Reviewer praises quirky items for excellent quality and packaging.
“Excellent quality, well packaged, and a delight to receive.”
Pasta bowls arrived quickly in a beautiful gift box; well made.
“The bowls are gorgeous and look well made.”
Loves creative range; customer service went above and beyond resolving issue.
“they went above and beyond to sort for me.”
Designs arrived well packaged and quickly; customer will reorder.
“Lovely designs well packaged and came quickly”
Products look beautiful; positive experience and praise for after-sales support.
“Absolutely love Yvonne Ellen products !look so beautiful on my dining room table !”
Customer loves the range, especially the Pussycat collection; delivery quick.
“Love the whole range, especially the Pussycat collection .”
Faulty item quickly replaced after prompt customer service response.
“a replacement had been sent, which arrived 48hrs later.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Yvonne Ellen is a UK design brand led by illustrator Yvonne Ellen. It makes illustrated homeware, ceramics, tableware, and gift items. Products are sold through its online shop and via independent retail stockists. The collections include seasonal and limited-edition designs across kitchen and home accessories. Product pages usually show images and include care details for buyers and collectors.