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We Collect & Analyse Reviews

YourStride
Experiences & Reviews

YourStride is a provider of wearable personal alarm devices and monitoring services aimed at people who want a fall-detection watch or wrist alarm. Typical offerings combine a wearable device with a response service and customer support, used by older adults, carers and families seeking remote safety solutions.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 100%
Latest Review 18d
Overall Rating
4.9

Our Analysis

🎯

Service quality

Reviews consistently praise fast, reliable responses to alerts and supportive staff handling incidents, including false alarms.

Share
16%
Strong
💰

Value for money

Only a few reviewers mention price; those that do describe the service as good value for the peace of mind it provides.

Share
3%
Mixed
⚡

User experience

Many users describe purchasing and setup as straightforward; some needed phone support to complete online buying.

Share
12%
Strong
🔧

Product quality

Most users find the watch useful, attractive and effective at detecting falls; a minority report sensitivity or battery-life concerns.

Share
21%
Strong
📞

Communication

Staff are commonly described as polite, helpful and knowledgeable, with welcome emails and phone support noted positively.

Share
12%
Strong
⭐

Overall experience

Across reviews people report increased confidence and peace of mind, often citing dependable help when needed.

Share
36%
Strong

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

M
Mr Michael Quinn
trustpilot.com Sep 30, 2025

The response to a fall alert has been…

The response to a fall alert has been excellent, the staff have been very sup...

K
Kitty
trustpilot.com Sep 30, 2025

Brilliant product, helpful staff

Very helpful staff when I placed the order as I wanted to...

P
Philip Powling
trustpilot.com Sep 30, 2025

Good product and good value.

...

K
Kathy Goff
trustpilot.com Sep 30, 2025

I can rely on stride to be there for me

I can rely on strid...

Y
YVONNE
trustpilot.com Sep 30, 2025

making the purchase was easy and…

making the purchase was easy and straightforward the watch/alarm looks good on the wrist it keeps a check on your blood pressure and heart rate I...

L
Lesley
trustpilot.com Sep 30, 2025

Helpful staff on the phone when I…

Helpful staff on the phone when I struggled with buying it on...

C
Chris
trustpilot.com Sep 30, 2025

Protect the glass.

This is a really good...

M
Marian
trustpilot.com Sep 30, 2025

Very helpful staff

Very helpful staff. Fast efficie...

M
Mr Philip Geen
trustpilot.com Sep 30, 2025

The watch is brilliant and thankfully I…

The watch is brilliant and thankfully I...

c
customer Lesley Smyth
trustpilot.com Sep 30, 2025

Wearing the yourstride watch gives your family peace of mind

The yourstride lets you live a normal active life, because if you should have an acc...

J
Jacqui Condon - Customer
trustpilot.com Sep 30, 2025

Peace of mind

The whole process was very straight forward and easy. It’s a s...

G
Gillgb
trustpilot.com Sep 30, 2025

Friendly helpful company

Friendly helpful company . Easy watch...

C
C Howe
trustpilot.com Sep 30, 2025

Fabulous watch

Fabulous watch, feel confident living alone with heart failure. Would like...

D
David Newham
trustpilot.com Sep 30, 2025

A good looking safety measure on the wrist.

Lovely looking watch and good strap. Fall detection definitely works which...

M
Mrs Angela Parkes
trustpilot.com Sep 30, 2025

Happy

Staff at all times, polite friendly, and knowledgable...

C
Christine
trustpilot.com Sep 30, 2025

It’s a great watch

It’s a great watch, but I’ve got to remember when to wear it and when not to wear it. I’m inclined to move my arms around quite quickly and this often...

A
Anne
trustpilot.com Sep 30, 2025

Feel safe with your stride.t plays an important part of daily…

It plays an important part of daily life i feel completely free to go out and k...

d
doris johnson
trustpilot.com Sep 30, 2025

It worked well when I fainted when out…

It worked well when I fai...

C
Carl from westyorkshire
trustpilot.com Sep 30, 2025

Still very pleased with my purchase

Still very pleased with my purchase. Only issue is I’ve got be mindful of sharp movements because the ( fall detector) picks. it up even though I...

M
Mrs Jennifer Boulton
trustpilot.com Sep 30, 2025

Having the watch not only gives me…

Having the watch not only gives me peace of mind knowing that if I fall...

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Conclusion

Reviews indicate that users value YourStride’s fall-detection watch for the reassurance it gives both wearers and families. Customer-facing staff and the alert response are repeatedly described as helpful and prompt. Product feedback is largely positive — users praise appearance and functionality — though a small number report sensitivity-related false alarms and some minor battery or waterproofing concerns. If you’re considering a purchase, check sensitivity settings and battery/waterproof specifications with customer support, and confirm how the response service operates for your area.