Yolke
Experiences & Reviews
Yolke is a retail womenswear brand and online seller known for dresses, nightwear and seasonal clothing. Consumers commonly search Yolke reviews for sizing, packaging, delivery, returns and customer service details when considering purchases.
Overview & Key Metrics
Our Analysis
Service quality
Most reviewers describe helpful, personal customer care and predictable delivery; a small number report unresolved refund or returns problems.
Value for money
Few reviewers comment on price; the available feedback focuses on return postage not being refunded and customers being out of pocket.
User experience
Frequent mentions of quick delivery, careful packaging and attention to detail; some reviews note frustration around the returns process.
Product quality
Majority of reviews report well‑made garments, soft fabrics and good fit; occasional comments say items differed from online images.
Communication
Many reviewers praise responsive, personal customer service; a minority report unanswered emails and refund communication failures.
Overall experience
Overall impressions are positive for product quality and delivery, though a few customers report negative experiences tied to refunds and returns.
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 10 verified reviews (December 2021 – September 2025).
women's classic floral- print cotton and women's white frilled cotton pyjama set
"I never thought returning a product would be this essay until I bought a pair of pyjamas from Yolk and they failed to fit me. My parcel was quickly delivered and it was properly packaged in a beautiful wrapping. I was eager to see the new women's classic floral- print cotton and women's white frilled cotton pyjama set. Unfortunately, they were too big for me. Immediately I contacted the customer care support team and they advised me on ho0ow to do the return. After a few days I received an email that they had received my return and that after 5 days I would receive the right items. True to their word, I received my items on the 5th day. They were elegant, beautiful, perfect sizes and I love everything about them. The cotton fabric is so soft and easy to clean."
Great service!
"Great service! I recently bought a beautiful two piece outfit from Yolke to wear to my brother's wedding. It is gorgeous and I would describe the cust..."
Lovely dress, awful customer service
"I bought a dress from Yolke online via PayPal Pay in 3. The dress came in beautiful packaging and arrived in good time but wasn't quite right for me...."
Beware
"Beware, they do not refund postage costs AND you have to pay for returns yours..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (9) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Great service!
Great service! I recently bought a beautiful two piece outfit from Yolke to wear to my brother's wedding. It is gorgeous and I would describe the cust...
Lovely products and great customer…
Lovely products and great customer s...
Great quality, wonderful service
I have recently purchased both a dress and a pair of silk pyjamas from YOLKE for myself and love not only the qua...
🌟🌟🌟🌟🌟 Gorgeous pieces & great service
I recently purchased some gorgeous pajamas from Yolke. My order arrived quickly, beautifully packaged with a real a...
Beautiful collections full of exquisite…
Beautiful collections full of exquisite pieces . Had the most lovely...
Gorgeous!!
I got a dress for my wife recently, and she’s over the moon with it. It looks gorgeous and is of great quality, nicely...
Beware
Beware, they do not refund postage costs AND you have to pay for returns yours...
Lovely dress, awful customer service
I bought a dress from Yolke online via PayPal Pay in 3. The dress came in beautiful packaging and arrived in good time but wasn't quite right for me....
Stunning pj's
Stunning pj's - my wife love...
women's classic floral- print cotton and women's white frilled cotton pyjama set
I never thought returning a product would be this essay until I bought a pair of pyjamas from Yolk and they failed to fit me. My parcel was quickly delivered and it was properly packaged in a beautiful wrapping. I was eager to see the new women's classic floral- print cotton and women's white frilled cotton pyjama set. Unfortunately, they were too big for me. Immediately I contacted the customer care support team and they advised me on ho0ow to do the return. After a few days I received an email that they had received my return and that after 5 days I would receive the right items. True to their word, I received my items on the 5th day. They were elegant, beautiful, perfect sizes and I love everything about them. The cotton fabric is so soft and easy to clean.
Conclusion
Reviewers most often praise Yolke for garment quality, careful packaging and prompt delivery; many describe helpful, personalised customer support. Multiple reviewers highlight soft fabrics and well‑made dresses or pyjamas as reasons for repeat purchases. However, a small but notable set of reviews report problems with returns and refunds, including unpaid return postage and delayed or missing refunds. Prospective buyers should consider asking about the returns policy and postage reimbursement before purchasing, and save return tracking records and correspondence to help resolve any issues.