Reviews show two clear patterns: a substantial number of customers report fast delivery, good packaging and products that meet expectations, while a distinct subset report unexpected subscription or membership charges and contact difficulties. Several reviews cite specific billing amounts and trial-to-subscription practices, and others describe faulty items or transit damage with unresolved refund requests. If you consider buying, check the checkout for optional memberships, retain order confirmations and monitor card statements for unfamiliar charges. Use card protections and contact your bank if you see unauthorised payments; if possible, confirm cancellation steps and read terms before completing payment.
Examples from available reviews (Dec 2021 – Feb 2026).
Reviewer was unknowingly signed up for a subscription and felt scammed.
“Two emails received to say thank you for signing up to the subscription!”
Product switch broke and reviewer couldn't contact the company.
“I am disappointed to not be able to contact this company”
Customer service quickly resolved a slight issue; product cheaper than elsewhere.
“customer service were quick to respond and resolve the issue.”
Impulse lamp purchase arrived quickly and well packaged, reviewer pleased.
“It arrived super quick, in good condition.”
Most reviewers describe quick dispatch, prompt delivery and reliable packaging; a small number report delayed shipments or transit damage and replacement orders.
Several customers praise competitive prices and low-cost finds; other reviews report unexpected membership fees and additional charges linked to purchases.
A small set of reviewers report misleading checkout flows, language/locale confusion and hidden trial subscriptions that led to unexpected charges.
Many buyers say items arrive as described and in good condition; a minority report faults such as broken switches, poor hardware or badly sized components.
Customer service is praised in several positive reviews for quick resolution, but multiple complaints cite unreachable support and unresolved refund requests.
Overall impressions split: many customers report satisfactory purchases and repeat orders, while a notable group report feeling scammed over billing or support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Product switch broke and reviewer couldn't contact the company.
“I am disappointed to not be able to contact this company”
Reviewer was charged unexpected membership fees and sought bank refund.
“they also charged me £49-99 for a membership”
Mum was misled into a paid membership while buying a backpack.
“She was charged €9.99 for a trial”
Reviewer was unknowingly signed up for a subscription and felt scammed.
“Two emails received to say thank you for signing up to the subscription!”
Reviewer alleges the company are thieves.
“Just a bunch of thieves”
Reviewer enjoyed the jigsaw puzzles and found them fun to assemble.
“They are so fun to put together!”
Reviewer had a fast delivery and excellent service, will return.
“Very good experience ,fast delivery, excellent service.”
Reviewer consistently pleased with service, packaging and delivery.
“Always delighted with goods purchased from this company.”
Reviewer was happy with the purchase, shipping and customer service.
“Happy with purchase with shipping with costumer service thank you”
Reviewer pleased with product which arrived in good time.
“Thanks, really pleased with my product, arrived in good time to.”
Found desired item at competitive price with quick, safe delivery.
“I found exactly what I was looking for at a very competitive price.”
Paid for next-day delivery but parcel wasn't sent and service mismanaged.
“I paid for next day delivery and then I felt like I was being messed around”
Impulse lamp purchase arrived quickly and well packaged, reviewer pleased.
“It arrived super quick, in good condition.”
First-time user received product on time and will use again.
“Great product that arrived exactly on time.”
Customer service quickly resolved a slight issue; product cheaper than elsewhere.
“customer service were quick to respond and resolve the issue.”
Reviewer was very pleased; order arrived promptly and well packaged.
“Absolutely fantastic. So pleased with my order.”
Bought Stranger Things items for daughter's birthday with quick delivery.
“Excellent stranger things items for my daughters birthday quick delivery thanks”
Item as described, arrived on time and well packaged.
“No issues whatsoever. The item was as described”
Despatch was faster than a competitor, reviewer praised first-class service.
“Fast despatch a week quicker than a competitor”
Product good quality and considerably cheaper than rival websites.
“Good quality and much cheaper than rival websites with the same products!”
I was out of town to attend a dear friend's wedding. I needed a place to keep my gifts, so I searched for an online shop where I could buy something useful. The search took me to the Yes I Want It website. There were various goods for sale. I selected a box for gifting. Although the product description seemed to be quite simple, it had impressed me due to its cheap price. When the box arrived, I found it bulky and hard to transport more than one item at the time. The other problems that I encountered are: the lid of the box came off in transit; the drawers inside are too small; the hardware on the drawers is not good quality and I wasn't able to put them back in properly. I have been following for a refund but haven't heard anything yet. Hoping to get a positive answer from your side.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Yes I Want It operates as an online retail website selling consumer goods through a web storefront. Before purchasing, consumers should verify shipping, returns and payment terms on the company's official site or terms and conditions.