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We Collect & Analyse Reviews

Yark Beds
Experiences & Reviews

Yark Beds is an online bed retailer that lists a range of beds and bedroom furniture through a web storefront. Consumers searching reviews typically want information about delivery, assembly, product durability, warranties and after-sales support.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 29%
Latest Review 18d
Overall Rating
2.1

Our Analysis

🎯

Service quality

Delivery and after-sales support vary: some customers cite punctual delivery and helpful staff, but many report poor or absent aftercare and unresolved issues.

Share
19%
Weak
💰

Value for money

Views on value are mixed: some reviewers say the beds represent good value, while others feel the price was not justified given defects or unresolved problems.

Share
4%
Mixed

User experience

Ordering and assembly experiences differ: a minority found assembly straightforward, but many mention missing parts, poor instructions and stressful follow-up.

Share
21%
Weak
🔧

Product quality

Reports on product quality are mixed: several praise sturdy, comfortable beds, while many report slat/frame failures, bowing, gaps or damaged parts.

Share
16%
Weak
📞

Communication

Communication is a frequent concern: numerous reviewers report unanswered emails, no callbacks and delayed refunds; a smaller group report helpful contact.

Share
18%
Weak

Overall experience

Overall impressions are polarized: a minority describe long-term satisfaction and good support; a larger group report unresolved faults and poor service.

Share
21%
Weak

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

M
MB
trustpilot.com Sep 30, 2025

Three years in and still love my Yark bed

I bought a Yark bed at the peak of the pandemic in 2021. After lots of research I decided to go with Yark. This is completely an independent review fr...

K
Kay Wright
trustpilot.com Sep 30, 2025

Sold a bed without the bottom even with…

Sold a bed without the bottom even with their advertising that nothing will touch the bottom. Have chased and have been fobbed off continuously. Also...

T
Taaiba Khan
trustpilot.com Sep 30, 2025

Extremely happy and satisfied

Extremely happy and satisfied with Yarkbeds. The whole process has been so smooth and absolutely love my super king size bed. Yark beds were professio...

S
SwissCheesePlant
trustpilot.com Sep 30, 2025

Do not buy

Our ottoman bed is only 1.5 years old and is bowing in the middle, and coming here I can see we aren’t the only ones. Getting no response from Yark, I...

K
Kelly
trustpilot.com Sep 30, 2025

I just want a functioning bed

Our ottoman bed is bowing in the middle meaning my partner and I are rolling into eachother. For almost £500 I do not expect this. I have asked for su...

A
Amir Matinahmadi
trustpilot.com Sep 30, 2025

Very doggy Company

Very doggy Company, you won’t get what you or...

N
Nicole Tye
trustpilot.com Sep 30, 2025

Do not bother.

Despite emailing them and filling in their contact form on their website multiple times over the last two years includ...

A
Amy Preston
trustpilot.com Sep 30, 2025

I bought a king size bed from yark…

I bought a king size bed from yark around a year ago. When it arrived there was a big gap between the end of the mattress and the bed frame (the bed f...

I
Ishaam Ramathoolal
trustpilot.com Sep 30, 2025

Fraud warning!

Hi _ I purchased a bed on the the Yark website in October 25th. The company contacted me saying that they did not have stock and I would be refunded....

L
Lilly Gilbert
trustpilot.com Sep 30, 2025

My better half put the bed and…

My better half put the bed and headboard together in an hour without my assistance, no complaints so far. Been sleeping on...

J
Jasmine
trustpilot.com Sep 30, 2025

Ordered a double bed in the sale

Ordered a double bed in the sale. Arrived quickly with no issue, however, on preparing to build the bed found 70% of the items to be missing! Contacte...

T
Tabitha Steel
trustpilot.com Sep 30, 2025

Bed has broken twice in 4 months

I ordered an ottoman bed on 30th July and received it 2nd or 3rd August, so for speedy delivery I cannot fault them. We attempted to put it together w...

P
Patrycja Bienia
trustpilot.com Sep 30, 2025

The bed has not been delivered in the…

The bed has not been delivered in the timely manner. I have been informed about the delay Which was not an issue however response from Yark isn't accu...

K
Kate mackie
trustpilot.com Sep 30, 2025

Had a terrible experience with Yark…

Had a terrible experience with Yark beds this weekend. It is impossible to complain or get a resolution as no one responds to any contact forum. The c...

D
David
trustpilot.com Sep 30, 2025

Poor customer service

Terrible experience and no follow up Customer Service. I wish I had taken more notice of the high volume of poor customer reviews before ordering my b...

E
ELLIOTT CAPPS
trustpilot.com Sep 30, 2025

Avoid at all costs

I bought a bed from Yark in April, expecting it to arrive within 48 hours, as per the advertisement plastered over their website. After a week, I call...

G
Genine
trustpilot.com Sep 30, 2025

I have been trying to get a manager or…

I have been trying to get a manager or someone from Yark to call me since May as my bed is faulty, dipping through the middle! I bought a brand new ma...

K
Kim Bartle
trustpilot.com Sep 30, 2025

Recommend!

Good choice of beds, Super quick deliv...

N
Naz Islam
trustpilot.com Sep 30, 2025

I really wish I had read the reviews on…

I really wish I had read the reviews on here before I ordered from this company because alot of what others are saying resonates with my experience, t...

N
Nika
trustpilot.com Sep 30, 2025

The bed is very nice,solid good quality…

The bed is very nice,solid good quality materials and looks very nice in the bedroom . Delivery was very good and on time . The only downside is the i...

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Conclusion

Reviews show a clear split: some customers report sturdy beds, timely delivery and helpful assembly support, while many describe repeated product failures and poor responsiveness. Frequent issues raised include bowed or broken slat frames, missing parts, gaps between mattress and frame, and delayed or absent refunds. Several reviewers report difficulty contacting the company or receiving follow-up after ownership changes. If you consider buying, check warranty and refund terms, keep payment protections in place, and look for documented confirmation of delivery and part fulfilment before assembly.