Reviews often point to strong garment quality, a reliable fit, and materials that hold up in the wash. Many customers mention easy online ordering, quick dispatch, and helpful shop staff. A smaller number describe lost parcels, courier delivery problems, and at least one refusal to cancel an order that left the customer out of pocket. Sale items and basic T-shirts are frequently seen as good value.
Examples from available reviews (Apr 2022 – Mar 2026).
Tops are consistently good quality and delivery is speedy.
“Quality tops (as always) and speedy delivery 👍”
Store visit in Taunton had friendly staff; Rachel provided excellent help.
“The staff are so friendly and welcoming especially Rachel”
Order failed twice with lost parcel, poor communication and cancellation.
“Purchased a sale jumper which never arrived.”
Customer service refused a timely cancellation and caused return postage loss.
“Terrible customer service.”
Shoppers often praise store teams for friendly help and useful sizing advice. Many reviews say online orders are processed smoothly and dispatched quickly. A small number describe orders going wrong and not being put right, including cancelled delivery attempts and unhelpful service outcomes.
Sale buys and basic tees are regularly described as good value. Reviews link reasonable prices with clothing that lasts. Price complaints come up rarely in this feedback.
Reviewers repeatedly call the website easy to use and straightforward for placing orders. Many mention simple returns and clear order updates. A few ask for more colour options in the men’s range.
Many reviews highlight durable fabric, warmth, true-to-size fits, and clothes that wash well. Reported issues are few and specific, such as a loose thread, tighter sleeves, and occasional arm-length problems. One comment says outlet items were disappointing, and it stands out as a one-off.
Several customers praise clear communication and fast delivery updates. Others report lost parcels, disputed deliveries, and courier failures, with some complaints naming carriers. At least one review mentions an order cancellation being refused and a refund becoming difficult.
Most reviewers describe buying again and feeling positive about the brand. The lowest ratings tend to come from delivery problems and customer-service breakdowns. Strong product feedback alongside occasional service failures leads to noticeably different experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Communication and delivery were excellent; purchased items were good value.
“Excellent communication, speedy delivery.”
Reviewer praises quality and design, notes packaging and small postage pinch.
“Always amazing quality and design.”
Service was excellent; items matched description and arrived well packaged.
“Excellent service.”
Sale jumper was good value, nicely designed and arrived quickly.
“The jumper I bought for my daughter-in-law was in the sale so very good value.”
Good quality clothes, reasonable prices and the option to avoid Evri courier.
“Good quality clothes at reasonable prices and the all important choice of couriers - so dodging the beyond awful Evri is possible, which was a deciding factor in placing an order with Weird Fish.”
Website is easy to use and the top is warm and colourful.
“Easy to navigate site.”
Products have good quality and range, reasonable price and prompt delivery.
“Great products in terms of quality and range.”
Reviewer finds the items bright and appealing.
“have nice bright items”
Reviewer praises variety and excellent quality of garments.
“Brilliant choice of garments, have had dresses and jumpers, all excellent quality.”
Tops are consistently good quality and delivery is speedy.
“Quality tops (as always) and speedy delivery 👍”
Service is quick with easy website navigation and returns.
“Quick service. Easy to navigate website. Easy returns.”
Reviewer says products are consistently good quality and stylish.
“Always good quality and stylish”
Product was high quality and delivery arrived promptly.
“As ever the quality of the product is great and the delivery was very timely.”
Item kept reviewer warm in minus seven degrees.
“Krakow at minus 7 degrees and well warm 👍”
Fleece fits well, is warm, stylish and washes and dries quickly.
“Fabulous fleece, nice fit and really warm.”
Dresses are easy to wear and flattering for older figures.
“so easy to wear and very flattering for the older figure!”
Clothing described as good quality, ethical, modern, with easy returns.
“Good quality clothing, eco and ethical, modern styles, good fit.”
Clothes are well made, reasonable priced and long lasting.
“Well made clothes at a reasonable price, with long lasting materials.”
Fast postage, good discount, and recipient loved the gift.
“quick postage good discount and lovely product.”
Reviewer loves the recent purchases and praises good quality.
“Love the two items I have just purchased. - good quality”
Reviewer owns multiple items, finding great fit and stylish designs.
“Great fit and stylish.”
Outlet items disappointed, website purchases had satisfactory quality.
“I am very happy with the quality of these two items.”
Sweater is beautiful and praised for its great quality.
“Beautiful sweater, and great quality.”
Item has great quality and a good fit.
“Great quality, good fit.”
Customer service refused a timely cancellation and caused return postage loss.
“Terrible customer service.”
Dress is lovely quality and style, but sleeves are a bit tight.
“the long sleeves are a bit tight”
Cardigan is soft, colourful and looked gorgeous with a good sale price.
“Soft, colourful and great price in the sale .”
Polo arrived on time, matched description, fit well and washed well.
“Polo shirt was delivered on time, accurately described, true to size and washed well.”
First-time experience was great with quality products and helpful service.
“I had a great first time experience with Weird Fish.”
Garments are lightweight, comfortable and the reviewer likes the colours.
“There light weight and comfortable to wear and I really like the colours”
Good value, fast delivery and a warm, good quality jumper.
“Great value, fast delivery.”
Product is warm and cosy but current arm length is too long.
“Arm length are far to long”
Rust top was lost in transit, out of stock and refunded, leaving disappointment.
“The top was “ lost” somewhere between the warehouse and Royal Mail receiving it.”
Store visit in Taunton had friendly staff; Rachel provided excellent help.
“The staff are so friendly and welcoming especially Rachel”
Staff in Tewkesbury were helpful, engaging and assisted with sizing.
“Both members of staff are a credit to Weird Fish”
Davey provided friendly, non-pushy and helpful service in Tewkesbury.
“He struck the perfect balance - friendly and welcoming without being pushy.”
Reviewer says the product is quality.
“Quality product”
Coat and jacket fit well, quality good, easy ordering and quick delivery.
“Ordering online was really easy and the delivery was super quick.”
Order failed twice with lost parcel, poor communication and cancellation.
“Purchased a sale jumper which never arrived.”
Reviewer praises quick delivery, easy website and excellent item quality.
“Quick delivery always keeping you informed.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Weird Fish is a UK clothing retailer selling casual clothing and accessories for men and women. It runs an online shop alongside physical stores across the UK. The range includes knitwear, outerwear, tops, dresses, and accessories. The website covers ordering, returns, and ways to contact support. Weird Fish also provides size guides and care information to help customers pick the right fit and look after their clothes.