Helpful and knowledgeable but poor fault resolution for a faulty rain gauge.
“they offered me a replacement at reduced cost.”
Customers mention fast delivery and consistently helpful support. One reviewer praised the product quality, while another reported a faulty rain gauge. That same reviewer was unhappy with how the fault was handled and was offered a reduced-cost replacement. Even with this single service issue, the overall ratings in the sample are positive.
Examples from available reviews (Dec 2021 – Mar 2026).
Helpful and knowledgeable but poor fault resolution for a faulty rain gauge.
“they offered me a replacement at reduced cost.”
Quick delivery, good product quality and helpful customer service.
“TOP NOTCH CUSTOMER SERVICE”
Both reviews highlight helpful service from knowledgeable staff. One review also points to poor handling of a defective rain gauge. That fault-resolution problem comes up only once.
After a fault, one reviewer accepted a reduced-cost replacement, suggesting a partial fix rather than a full refund. Ratings stay high across entries, so value concerns seem limited. The reduced-cost replacement is mentioned only once.
One review mentions quick delivery and an easy buying process. Another describes follow-up steps after a faulty product that still did not fully fix the issue. Aside from that, customers speak positively about purchasing and delivery.
One review reports good quality with no problems. Another says a rain gauge arrived faulty and needed replacing. The feedback includes both praise and a single reported defect.
Both reviews describe staff as helpful and knowledgeable. In one case, communication around fixing a fault felt less satisfactory because only a reduced-cost replacement was offered. Otherwise, clear and helpful replies come up repeatedly.
Overall ratings in the sample are favourable and lean positive. There is one instance of a product fault and limited dissatisfaction with the response. Comments are not sharply split; most describe smooth purchases.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: March 2026
Helpful and knowledgeable but poor fault resolution for a faulty rain gauge.
“they offered me a replacement at reduced cost.”
TOP NOTCH CUSTOMER SERVICE
I bought a Davis 12 m Rj11 extension cable with a coupler (part number 7876.040), which came within 2 working days of placing my order. It was nicely packaged, and the delivery person was kind and professional, even going so far as to demonstrate how to unpack the cable.
That day, I just went to work.
I like the product's overall quality and cost, as well as its efficacy and speed of delivery.
Also, their customer service was excellent; Andrew was quite helpful in directing me to the most cost-effective goods that were available at the time of purchase.
Andrew, thank you very much for your help.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Weather Spares sells replacement parts and accessories for weather stations. Its range includes sensors such as rain gauges, temperature probes, and anemometers, along with mounting hardware and cables. The site provides datasheets, technical specs, and compatibility details for common station models. Weather Spares ships parts for maintenance and repair to hobbyists and professional users who need spare sensors and components.