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WalG
Reviews & Experiences

Many customers describe great in-store service, especially from friendly pharmacy and photo staff. Another set of reviews focuses on pharmacy delays, prescriptions not being filled, and unhelpful phone support. Delivery and order problems show up in separate reviews, from on-time fashion shipments to missing parcels and no responses. Product feedback highlights good-value clothing and occasional defects in photo cards.

Overview & Key Metrics

Review count
25
Sources
yelp.com, trustpilot.com, Collected.reviews
Last updated
March 2026

What reviewers often mention

🎯

Service quality

Several reviews praise helpful, professional pharmacy and photo staff, including long-term team members. Other reviews describe ongoing pharmacy breakdowns, such as long lines, refused fills, and prescriptions not ready. Negative accounts repeatedly mention understaffing and a lack of supervision.

💰

Value for money

Some customers say they got good-quality clothing at low prices and that online orders were handled well. Others point to unexpected charges on international orders as a major downside. Overall, reviews include both strong value experiences and clear complaints about extra costs.

User experience

Store visits range from quick, well-stocked stops with fast photo service to trips disrupted by long waits and unpredictable pharmacy hours. A few online shoppers mention careful, prompt delivery and items arriving in good condition. Separate reviews describe paying for fast delivery that never arrived.

🔧

Product quality

Multiple reviews speak well of clothing quality, including outfits bought for events. At least one account mentions recurring problems with photo-card production across stores and visits. No other product issues show up often.

📞

Communication

Several reviews mention poor phone support, long holds, and no response to questions. One review says insurance and billing updates were not shared before checkout. A small number of customers say they only received short delay texts instead of direct contact about orders.

Overall experience

Reviews split between very satisfied visits with polite staff and low-satisfaction experiences tied to slow prescriptions and failed follow-up. The feedback shows a sharp divide between praised service and repeated operational or communication problems. Both the positive and negative themes appear often, not just in isolated cases.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: yelp.com (20) · Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: March 2026

Cassandra S. service

Helpful staff and a large, clean store with lots of goodies.

“Staff at the photo counter was helpful and very kind”

Jan 31, 2026 · yelp.com
Jesse J. service

Longstanding pharmacy staff have consistently helped with medication concerns.

“bent over backwards for decades to help me”

Jan 31, 2026 · yelp.com
Spring G. communication

Insurance was out of network but staff did not inform before checkout.

“if my insurance wasn't in the network why not make me aware”

Jan 31, 2026 · yelp.com
Jesse J. service

Staff were professional, kind, caring and helpful during the visit.

“All the personnel at this store are professional kind caring helpful”

Jan 31, 2026 · yelp.com
Alan M. service

Prescription fills are slow, labels are unreadable, and service is poor.

“Takes days to fill a prescription. Text on pill container too small to be read.”

Jan 31, 2026 · yelp.com
Ann N. quality

Repeated problems with photo card orders across stores and visits.

“there's something wrong with the cards.”

Jan 31, 2026 · yelp.com
Melissa G. service

Convenient store near hospital with friendly employees and reasonable prices.

“Super friendly employees”

Jan 31, 2026 · yelp.com
Sam M. service

Poor pharmacy management led to long delays and unready prescriptions.

“This is so poorly run and supervised.”

Jan 31, 2026 · yelp.com
Mason M. service

Pharmacy has terrible customer service and does not answer phone calls.

“They never answer the phone.”

Jan 31, 2026 · yelp.com
Leandra T. service

Prescription took a week and staff failed to notify or fill it promptly.

“Took a week to fill a prescription.”

Jan 31, 2026 · yelp.com
Robbie F. service

Small pharmacy focused on prescriptions offering personalised, convenient service.

“I appreciate the personalized service”

Jan 31, 2026 · yelp.com
Ryan C. communication

Calling the pharmacy results in repeated holds and poor phone handling.

“I was put on hold 14 times”

Jan 31, 2026 · yelp.com
Cristian W. service

Staff refused to fill medication and offered no help or timeline.

“workers will refuse to fill your medication with no help”

Jan 31, 2026 · yelp.com
Her S. service

Pharmacy hours are unreliable and closed unexpectedly on a Saturday.

“the pharmacy at this location is ridiculous!”

Jan 31, 2026 · yelp.com
Linda B. service

Convenient, well stocked store with friendly photo department and helpful pharmacy.

“The photo department is super friendly and expeditious.”

Jan 31, 2026 · yelp.com
Jacob K. service

Long queues and inadequate staffing cause regular long waits at the pharmacy.

“45min wait during the day for pickup is a norm .”

Jan 31, 2026 · yelp.com
Elaine H. service

Prescription was delayed, estimated to take 72 hours after receipt.

“It's been 24 hours since they received my prescription.”

Jan 31, 2026 · yelp.com
Kay S. communication

Order delayed and store could not be contacted by phone about the project.

“I received a text simply saying my order was delayed.”

Jan 31, 2026 · yelp.com
Susan D. service

Horrible, understaffed customer service at this Walgreens pharmacy over many years.

“The customer service is horrible and understaffed.”

Jan 31, 2026 · yelp.com
Ruth N. service

Pharmacy staff are consistently friendly and helpful.

“Pharmacy and other staff are friendly and helpful on a consistent basis”

Jan 31, 2026 · yelp.com
Jade Jang communication

Did not receive order and received no reply from the company.

“I've never received my order, and still no reply from them.”

Sep 30, 2025 · trustpilot.com
Eva von Walzel service

Paid for fast delivery but dress never arrived and seller ghosted.

“I payed extra for fast delivery.”

Sep 30, 2025 · trustpilot.com
Spam Account value

Good quality clothing at a surprisingly low price for events.

“Good quality for a surprisingly low price.”

Sep 30, 2025 · trustpilot.com
ROB value

Unexpected customs charge of €35 on a €137 order to Ireland.

“€35 on a €137 order.”

Sep 30, 2025 · trustpilot.com
Cortney Macejkovic 4/5

WalG is an excellent fashion retailer that provides a fabulous online shopping experience. I am very pleased with their clothing and the service I received from them.

My recent purchase included several transitional pieces that were perfect for both casual and formal occasions. The clothes are of high quality material, which makes me feel as if they will last for years to come. The designs are fresh, dynamic and perfect for anyone looking for fashionable attire.

The website was easy to navigate, making it simple to find exactly what I needed quickly. Additionally, my order was processed promptly and arrived on time just as expected. Packaging was meticulous too.

Overall, WalG offers a wonderful collection of sophisticated fashions at reasonable prices with outstanding customer service every step of the way

Nov 11, 2022 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About WalG

WalG runs retail stores that combine pharmacy services, photo processing, and everyday convenience items. Stores generally fill prescriptions and sell over-the-counter medicines, health and beauty products, and household goods. Many locations also offer photo services such as passport photos and print processing, plus online ordering with in-store pickup. Licensed pharmacists and retail staff handle prescriptions, health consultations, and product sales.