Reviews indicate VERO MODA frequently delivers quickly and packages items well, with many customers satisfied by fit and garment quality. Several shoppers specifically praise value for money on coats, tops and jeans and note reliable sizing for certain styles. However, a small but notable number of reviews report serious quality failures (ripped garments, delaminating leather) and inconsistent responses from customer contact channels. If you consider buying, check product descriptions, sizing notes and the returns/refund policy, and be aware reviewers occasionally reported shipping-fee threshold issues and automated chat interactions.
Examples from available reviews (Dec 2021 – Feb 2026).
Lovely coat, great value, arrived quickly and well packaged.
“Great value for money.”
Item ripped after ironing and was unusable due to poor quality.
“It totally got ripped from different places after ironing.”
Leather jacket deteriorated and company denied it was a defect.
“IT IS A QUALITY DEFECT.”
Paid postage despite being one euro short of free delivery; disappointed.
“I had to pay postage for an item that was€ 59.99”
Many reviewers report fast delivery, careful packaging and prompt handling; several highlight quick refunds or helpful customer service responses.
Multiple reviewers mention good value and low prices, while a small number raised issues about unexpected shipping charges.
Several shoppers describe the website and ordering as easy to use and helpful for sizing; one reviewer found the chat function disappointing.
Most comments praise garment quality (coats, jeans, tops), but a few reviews report serious defects like tearing or delamination of leather.
Some reviewers note quick, effective replies and refunds; others report dismissive responses or reliance on automated chat.
The majority describe positive outcomes for fit, quality and delivery; a minority describe poor product durability and less satisfactory support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I wanted to share my experience with you. I ordered one top, and was very pleased with the quality. I decided to try something else, so I went to their site and found a couple of other tops that looked interesting. The prices were very low, so I ordered a few more. However, the shipment cost me only extra dollars. I love this shirt. The material is so soft and comfortable. It's not super thin like other shirts which I love! This shirt fits great, it is a little longer which I like. I highly recommend this top to anyone looking for a new cute top for the weekend or even your day-to-day routine. VERO MODA has never let me down on their clothing quality. Fast shipping too!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
VERO MODA is a women's fashion brand operating in retail and online channels across multiple markets. The label focuses on contemporary, ready-to-wear clothing items such as tops, coats, jackets and jeans and is part of the BESTSELLER retail group. Consumers researching VERO MODA often look for information on sizing consistency, garment quality and delivery or returns performance.