Reviewers report a mix of positive and negative experiences with Velosock. Several buyers highlight helpful, fast customer service and successful replacements for faulty zips or sizing issues. At the same time, many reviews describe torn fabric, failed dust or water protection and disputed claims about advertising and shipping. Prospective customers should check fit and materials carefully, document any defects with photos, and verify return and shipping policies before purchase. If you rely on covers for transport protection, consider these reported failures alongside the instances of successful replacements when assessing suitability.
Examples from available reviews (Apr 2022 – Feb 2026).
Company replaced faulty cover quickly and provided good customer service.
“instantly an offer was made to replace the product”
Covers ripped during one car journey and failed water-repellent claims.
“both covers are already ripped after one car drive.”
Covers failed to prevent dust; company eventually issued a refund.
“they totally failed at that.”
Responsive, helpful customer service assisted buying for a large bike.
“Their customer service is very responsive and helpful.”
Several reviewers praise prompt, helpful service for sizing and replacements, while others report runarounds and rejected complaints.
Some customers describe the product as overpriced given reported tears, failed dust/water protection and comparisons with cheaper alternatives.
A few buyers report straightforward website ordering and quick delivery; sample is small so experiences are not consistent across reviewers.
Reviews are split: some find covers durable and well fitting, others report zipper failures, rips in transit and poor dust/water performance.
Direct replies and refunds occur, but multiple reviewers describe dismissive responses, misleading advertising and shipping or cancellation problems.
Overall impressions vary widely: positive cases of replacement and good fit contrast with frequent reports of product failure and unresolved complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (9) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Responsive, helpful customer service assisted buying for a large bike.
“Their customer service is very responsive and helpful.”
Company replaced faulty cover quickly and provided good customer service.
“instantly an offer was made to replace the product”
Zipper ruined both the cover and the bike during transportation.
“The zipper of the cover destroyed the cover and the bike during the cartransportation.”
Covers failed to prevent dust; company eventually issued a refund.
“they totally failed at that.”
Reviewer says company misrepresented products and gave cancellation runarounds.
“Not a trustworthy company -- misrepresented their product and company on their website.”
Stylish, well-fitting indoor cover arrived quickly; limited colour options.
“Not only does the cover fit my 29” MTB perfectly but it also looks very nice and stylish.”
Cover developed holes after short use and company denied responsibility.
“Just after 1 hour of driving there are holes in the fabric.”
Covers ripped during one car journey and failed water-repellent claims.
“both covers are already ripped after one car drive.”
Paid for quick delivery but shipment was delayed and misleading.
“BEWARE of the false claims on their advertisements.”
I recently purchased a bike cover from Velosock and I must say, I'm impressed with the quality of their product. The material is highly durable and it fits my bike perfectly. I've used it for outdoor storage and transporting my bike on car racks, they work great! It's also nice that they come in various colors to choose from, which makes it easier to match with the decor in my garage.
What really stood out to me was the level of customer service provided by Velosock team when I reached out to them. They were knowledgeable about their products and were able to answer all of my questions promptly. Their website was easy enough for me to navigate through just what suits best for me.
Overall, getting a Velosock bicycle cover has made storing and transporting my bike much easier than before. If you're looking for a high-quality bike cover that looks great too, then definitely check them out!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Velosock is a brand specialising in protective bicycle covers marketed for storage and transport. Its product range is presented through an online store and is positioned for indoor and full-bike covering solutions. Consumers researching Velosock typically look for information about fit, durability, shipping and customer support when comparing protective covers.