Reviews Analysed
7
We Collect & Analyse Reviews
Vape Resources
Experiences & Reviews
Vape Resources is an online retailer specialising in vaping hardware and supplies for consumers in the UK and beyond. Typical product categories sold by such retailers include e-liquids, coils, vape kits, CBD items and accessories. Consumers researching this company will often look for delivery options, product freshness and customer service responsiveness; verifying return/refund policies and checking recent customer feedback can help assess reliability.
Overview & Key Metrics
Positive Sentiment
43%
Latest Review
18d
Overall Rating
2.5
Our Analysis
🎯
Service quality
Mixed reports: some customers praise timely delivery and issue resolution; others report missing items, incomplete orders or non-delivery problems.
Share
Mixed
15%
💰
Value for money
Few mentions: one review highlights free UK shipping and savings; most reviews focus on fulfilment and product condition rather than price.
Share
Mixed
4%
⚡
User experience
Site usability is praised by some for clear layout and easy checkout, while others report processing delays and frustrating order experiences.
Share
Mixed
19%
🔧
Product quality
Several customers report receiving expired or out-of-date products and difficulty obtaining refunds; one review explicitly describes goods as high quality.
Share
Weak
12%
📞
Communication
Multiple complaints about poor follow-up, delayed or absent refunds and unanswered messages; a smaller number note helpful, responsive staff.
Share
Weak
23%
⭐
Overall experience
Overall mixed: some reviewers describe excellent purchases and helpful support, while others report non-delivery, unresolved refunds and expired goods.
Share
Mixed
27%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 7 verified reviews (September 2022 – September 2025).
My money has been effectively stolen...
"Ordered 10 disposable vapes on 28/3/24. Nothing received by 8/4/24 - emailed the company. Received reply very quickly, "we'll look into it". Received..."
Jim Tubman
Trustpilot
Sep 30, 2025
Featured for: missing items, no refund
Order not delivered no reply to messages AVOID!!
"I made an order in 24/11/2023. I have not received my order. From my account I have sent a message requesting info as order still says processing. I h..."
Melanie Birch
Trustpilot
Sep 30, 2025
Featured for: order not delivered, no replies
Product out of date by 2 years
"I've just noticed that I'm not the only one that has received a product that is 2 years out of date and deemed useless...."
Scott
Trustpilot
Sep 30, 2025
Featured for: expired product, refund promised
A Great Site for All Your Vaping Needs
"I recently purchased some vape products from Vape Resources, and I must say that my experience was great. The website is well-organized and user-friendly - making it easy to find exactly what I needed. There is a wide range of products available on the site including e-liquids, coils, vape kits, CBD products and accessories. What's more impressive is that they offer free shipping for UK orders over £20 which saved me a lot of money! The process of ordering was quick and simple as well - I had no problems finding what I wanted or checking out with my purchase. Once completed, the delivery arrived in a timely manner with everything neatly packaged ensuring none of the liquids leaked. Overall, it has been an excellent experience shopping at Vape Resources. Great site layout combined with a variety of high-quality products made buying here an absolute breeze!"
Aletha
Collected.reviews
Sep 10, 2022
Featured for: positive UX, organised site
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 7 reviews
All Customer Reviews
Sources: Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
Jim Tubman
trustpilot.com
Sep 30, 2025
My money has been effectively stolen...
Ordered 10 disposable vapes on 28/3/24. Nothing received by 8/4/24 - emailed the company. Received reply very quickly, "we'll look into it". Received...
M
Melanie Birch
trustpilot.com
Sep 30, 2025
Order not delivered no reply to messages AVOID!!
I made an order in 24/11/2023. I have not received my order. From my account I have sent a message requesting info as order still says processing. I h...
S
Scott
trustpilot.com
Sep 30, 2025
Product out of date by 2 years
I've just noticed that I'm not the only one that has received a product that is 2 years out of date and deemed useless....
F
Faris Ahmadi
trustpilot.com
Sep 30, 2025
I placed an order & received a product…
I placed an order & received a product that expired more than a year ago. Th...
T
Tina
trustpilot.com
Sep 30, 2025
Great company
Great company and the owner took lots of time explaining the products to me and suggesting...
D
Danny Blackwell
trustpilot.com
Sep 30, 2025
Let down but sorted out
Had an order problem. Patrick sorted It out w...
A
Aletha
Collected.reviews
Sep 10, 2022
A Great Site for All Your Vaping Needs
I recently purchased some vape products from Vape Resources, and I must say that my experience was great. The website is well-organized and user-friendly - making it easy to find exactly what I needed.
There is a wide range of products available on the site including e-liquids, coils, vape kits, CBD products and accessories. What's more impressive is that they offer free shipping for UK orders over £20 which saved me a lot of money!
The process of ordering was quick and simple as well - I had no problems finding what I wanted or checking out with my purchase. Once completed, the delivery arrived in a timely manner with everything neatly packaged ensuring none of the liquids leaked.
Overall, it has been an excellent experience shopping at Vape Resources. Great site layout combined with a variety of high-quality products made buying here an absolute breeze!
Conclusion
Customer feedback for Vape Resources is mixed. Positive reports highlight a well-organised website, helpful staff and successful issue resolution in some cases. Negative reports focus on delivery failures, lack of response to refund requests and several instances of expired products received. Prospective buyers should check product dates on arrival, keep order and message records, and consider starting with a small purchase while verifying the seller’s current fulfilment and refund responsiveness.