Customer feedback for Vape Resources is mixed. Positive reports highlight a well-organised website, helpful staff and successful issue resolution in some cases. Negative reports focus on delivery failures, lack of response to refund requests and several instances of expired products received. Prospective buyers should check product dates on arrival, keep order and message records, and consider starting with a small purchase while verifying the seller’s current fulfilment and refund responsiveness.
Examples from available reviews (Sep 2022 – Feb 2026).
Order partly delivered and refund still not received despite repeated contacts.
“no refund, no communication.”
Order not delivered and the company did not respond to enquiries.
“I have not received my order.”
Received a product two years out of date and no refund received.
“product that is 2 years out of date”
User found the website easy to use and delivery was timely.
“The website is well-organized and user-friendly - making it easy to find exactly what I needed.”
Mixed reports: some customers praise timely delivery and issue resolution; others report missing items, incomplete orders or non-delivery problems.
Few mentions: one review highlights free UK shipping and savings; most reviews focus on fulfilment and product condition rather than price.
Site usability is praised by some for clear layout and easy checkout, while others report processing delays and frustrating order experiences.
Several customers report receiving expired or out-of-date products and difficulty obtaining refunds; one review explicitly describes goods as high quality.
Multiple complaints about poor follow-up, delayed or absent refunds and unanswered messages; a smaller number note helpful, responsive staff.
Overall mixed: some reviewers describe excellent purchases and helpful support, while others report non-delivery, unresolved refunds and expired goods.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order partly delivered and refund still not received despite repeated contacts.
“no refund, no communication.”
Order not delivered and the company did not respond to enquiries.
“I have not received my order.”
Received a product two years out of date and no refund received.
“product that is 2 years out of date”
Received a product expired over a year and customer service was poor.
“expired more than a year ago.”
Owner explained products thoroughly and recommended suitable options.
“the owner took lots of time explaining the products to me”
Order issue resolved by Patrick who provided good service.
“Patrick sorted It out well and made it right.”
I recently purchased some vape products from Vape Resources, and I must say that my experience was great. The website is well-organized and user-friendly - making it easy to find exactly what I needed.
There is a wide range of products available on the site including e-liquids, coils, vape kits, CBD products and accessories. What's more impressive is that they offer free shipping for UK orders over £20 which saved me a lot of money!
The process of ordering was quick and simple as well - I had no problems finding what I wanted or checking out with my purchase. Once completed, the delivery arrived in a timely manner with everything neatly packaged ensuring none of the liquids leaked.
Overall, it has been an excellent experience shopping at Vape Resources. Great site layout combined with a variety of high-quality products made buying here an absolute breeze!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Vape Resources is an online retailer specialising in vaping hardware and supplies for consumers in the UK and beyond. Typical product categories sold by such retailers include e-liquids, coils, vape kits, CBD items and accessories. Consumers researching this company will often look for delivery options, product freshness and customer service responsiveness; verifying return/refund policies and checking recent customer feedback can help assess reliability.