Several reviews mention failed deliveries, refunds that never arrived, and out-of-date products. Some customers describe helpful staff and a website that’s easy to use. Most complaints focus on delivery, refunds, and expired stock. Positive comments point to in-store advice and problems fixed by named staff.
Examples from available reviews (Sep 2022 – Mar 2026).
Order partly delivered and refund still not received despite repeated contacts.
“no refund, no communication.”
Received a product two years out of date and no refund received.
“product that is 2 years out of date”
Owner explained products thoroughly and recommended suitable options.
“the owner took lots of time explaining the products to me”
User found the website easy to use and delivery was timely.
“The website is well-organized and user-friendly - making it easy to find exactly what I needed.”
Several reviews describe orders that never arrived or arrived incomplete, along with refunds that were not paid. One review says a staff member, Patrick, sorted out an order problem. Overall, most accounts describe fulfilment and refund issues that were not resolved.
Multiple complaints focus on expired or out-of-date products, which lowers the sense of value. Reviewers mention items more than a year out of date and two years out of date. None of the reviews discuss pricing or discounts.
One review calls the website well organised and easy to use, and says delivery was on time. Another review mentions the owner giving detailed in-person explanations about products. Praise for the website appears only rarely.
Two separate reviews say they received expired products and asked for refunds. One specifies a product that was two years past date, and another says it was over a year expired. No reviews mention quality improvements or replacement items.
Several customers say their enquiries got no reply and that refund updates were not communicated. Others describe clear, patient help from staff and a named employee who put things right. Feedback swings between silence and strong one-to-one communication.
Reviews split between negative experiences centred on deliveries, refunds, and expired stock, and positive experiences focused on staff support and website ease of use. Complaints about service and product condition come up repeatedly. Positive comments tend to credit individual staff actions and the website, not consistent reliability.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Order partly delivered and refund still not received despite repeated contacts.
“no refund, no communication.”
Order not delivered and the company did not respond to enquiries.
“I have not received my order.”
Received a product two years out of date and no refund received.
“product that is 2 years out of date”
Received a product expired over a year and customer service was poor.
“expired more than a year ago.”
Owner explained products thoroughly and recommended suitable options.
“the owner took lots of time explaining the products to me”
Order issue resolved by Patrick who provided good service.
“Patrick sorted It out well and made it right.”
I recently purchased some vape products from Vape Resources, and I must say that my experience was great. The website is well-organized and user-friendly - making it easy to find exactly what I needed.
There is a wide range of products available on the site including e-liquids, coils, vape kits, CBD products and accessories. What's more impressive is that they offer free shipping for UK orders over £20 which saved me a lot of money!
The process of ordering was quick and simple as well - I had no problems finding what I wanted or checking out with my purchase. Once completed, the delivery arrived in a timely manner with everything neatly packaged ensuring none of the liquids leaked.
Overall, it has been an excellent experience shopping at Vape Resources. Great site layout combined with a variety of high-quality products made buying here an absolute breeze!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Vape Resources sells vaping products in the UK. Its range includes e-liquids, vape kits, disposable vapes, coils, and replacement parts. Customers can order through an online store with product pages and a checkout. The business supplies consumer vaping devices and consumables to individuals and smaller resellers. Product pages usually list technical details and flavour descriptions to help customers choose.