Many reviewers praise fast delivery, an easy-to-use website, and competitive prices. Several mention careful packaging and accurate tracking. A small number report wrong or undrinkable bottles and complaints that were not resolved. Shipping costs and occasional courier delays come up as smaller pain points.
Examples from available reviews (Apr 2018 – Feb 2026).
Excellent service, easy website, prompt well-wrapped delivery.
“Absolutely fabulous service!”
Found cheapest price, ordering easy and arrived next day.
“Ordering easy and arrived the following day!”
Received wine different from advertised; reported to Trading Standards.
“supplied with a wine other than that advertised”
Received undrinkable wine and company closed complaint despite offer to return.
“they closed my case and marked it as "solved".”
Many reviews mention quick despatch and careful packing. Several call the service first class and say they bought again because delivery was so fast. A few isolated comments describe poor in-person handling or complaints that were cancelled.
Many customers point to competitive prices and say they found lower prices than elsewhere. Reviewers often link the pricing and timely delivery to overall value. One reviewer says shipping costs put them off ordering again.
Customers often describe the website as easy to use with a simple ordering process. They also value accurate tracking and deliveries that arrive on time or earlier than promised. One in-person service complaint appears, but it is rare.
Several reviews say the products match the descriptions and meet expectations. A small cluster reports receiving the wrong wine or bottles that were undrinkable. These issues are limited in number but appear alongside mentions of formal escalation steps.
Multiple reviewers note regular order updates and dependable tracking. One reviewer appreciated being kept informed during a delayed limited-edition delivery. A few isolated comments mention cases being closed or poor follow-up on complaints.
Most reviews are positive, with frequent praise for delivery, pricing, and how easy the site is to use. A smaller group reports serious product or service problems that reduced trust. The reviews point to strong logistics and ecommerce usability, with occasional lapses in complaint handling.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (1) · Reviews (1) · Quotes shortened · As of: February 2026
Staff cleared my food without asking; service needs better training.
“Need to train up the services level.”
Found cheapest price, ordering easy and arrived next day.
“Ordering easy and arrived the following day!”
Excellent service, easy website, prompt well-wrapped delivery.
“Absolutely fabulous service!”
Good quality wines with prompt delivery.
“Good quality wines and prompt delivery.”
Found desired gift with very good price and timely delivery.
“The price was very good compared to other companies.”
Great service and price; wine arrived within a few days.
“Great service and price!”
Reviewer describes the service as first class.
“first class service”
Delivery faster than expected; packaging good; website easy.
“Faster delivery than expected.”
First class service throughout and product at excellent price.
“First class service from start to finish”
Received desired limited edition but delivery took longer; they kept me updated.
“But they keeper me updated”
Excellent website, competitive prices, impressed by Plantation rum range.
“Excellent website and competitive prices.”
Service good but shipping costs discourage repeat purchases.
“I don’t buy so much from you because of the shipping costs.”
Longtime customer reports consistently excellent service and prompt delivery.
“ALWAYS HAD EXCELLENT SERVICE.”
Great service, good value product and fast delivery.
“Great service and value product .fast delivery.”
Consistently impressed with items received and speedy delivery.
“the speed of delivery.”
Product matched description and was delivered per driver instructions.
“My product was exactly as described/pictured”
Good price and quick despatch but DHL logistics caused delivery delays.
“Hopeless logistics.”
Received wine different from advertised; reported to Trading Standards.
“supplied with a wine other than that advertised”
Received undrinkable wine and company closed complaint despite offer to return.
“they closed my case and marked it as "solved".”
My name is Jose Manuel Gonzalez. I'm 30 years old and I love to enjoy my free time between summer parties, beach vacations, barbecues with friends, etc…and usually this usually happens by drinking wine or beer with them. It's true that there are many companies that offer you the possibility to buy their products online just needing your credit card, but not all of them are safe to visit your home and leave the product at the door. Uvinum is the best liquor store you'll visit if you're looking for something of good quality. The staff are friendly and are very willing to help you out with your purchase. The stores themselves are of high standards, very clean and well lit. Their prices are competitive which is another reason why I was satisfied with my experience.
Regular spirit orders arrive within promised times with accurate tracking.
“They always arrive within the specified time promised.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Uvinum is an online retailer focused on wines, spirits, and craft beers. Product pages include details such as producer, vintage, tasting notes, and alcohol by volume. Shoppers can search and filter by region, grape variety, price, and rating. Uvinum offers tracked delivery options and ships to multiple countries. The platform accepts major payment methods and sends order confirmations and tracking details.