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Unisport
Reviews & Experiences

Many customers mention fast delivery, a wide selection, and support agents by name who sort out problems quickly. Price and deal talk often points to competitive offers and good value. Some reviews describe failed deliveries, packages held back because of local ID rules, and defects or authenticity worries. A smaller set reports slow or missing refunds and one denied warranty claim.

Overview & Key Metrics

Review count
41
Sources
trustpilot.com, Collected.reviews
Last updated
March 2026

What reviewers often mention

🎯

Service quality

Many reviews call out support agents by name and describe quick, helpful fixes for order issues. Several mention same-day refunds, fast cancellations, and speedy size changes. A few reports describe lost parcels, customs holding packages, and a denied warranty claim.

💰

Value for money

Many reviewers point to competitive prices, frequent deals, and a wide choice of models. Shoppers say they found discounted boots and strong offers. A few expected accessories to be included and say items were missing from the purchase.

User experience

Buyers describe an easy checkout, clear size options, and consistently fast shipping. Several call the site their go-to place for football gear. A minority mention slower-than-expected delivery on certain orders.

🔧

Product quality

Many reviews praise the comfort and look of shirts and boots. Some describe issues such as missing sleeve badges, custom prints peeling, a shirt they say was fake, and a soleplate that came off. These quality complaints appear less often, but they describe major defects.

📞

Communication

Many customers say customer service replies quickly, with named staff who follow up. Other reviews describe long waits for refunds and no response after courier problems. Refund-delay complaints seem less common but stand out.

Overall experience

Feedback often describes a good shopping experience with fast delivery, fair prices, and helpful staff. The most repeated negatives involve delivery failures, customs delays, and specific product defects. Comments about buying again suggest many customers remain very satisfied despite these issues.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026

Diawara Bakary service

Package withheld in Turkey due to customs requiring a Turkish ID.

“I don’t have a Turkish id card so they said i can’t get my package delivered”

Feb 16, 2026 · trustpilot.com
Festus Olaonipekun communication

Camilla responded quickly and helped secure the correct size.

“Camilla has been a great help since I reached out about my order.”

Feb 13, 2026 · trustpilot.com
Julie service

Mikkeline provided superb service with a swift resolution.

“Really superb customer service from Mikkeline!”

Feb 13, 2026 · trustpilot.com
Joan service

Mikkeline from customer service resolved my return quickly and helpfully.

“Mikkeline from Customer services answered straight away and advised me what to do next.”

Feb 12, 2026 · trustpilot.com
Arran service

Soleplate detached after storage and Unisport denied the warranty claim.

“the soleplate detached from the boot.”

Feb 12, 2026 · trustpilot.com
Jared Stanley service

I received great service from Unisport.

“Great service!”

Feb 11, 2026 · trustpilot.com
John Gregorio service

Mikkeline was patient and very helpful with my questions.

“Mikkeline was very helpful towards my questions and was patient.”

Feb 10, 2026 · trustpilot.com
lukas perger experience

Arrived earlier than expected and the cleats are excellent.

“Super amazing, came before it said it would, cleats are 10/10”

Feb 04, 2026 · trustpilot.com
Thomas service

Reported damages and received a prompt full refund within days.

“Problem got solved in a few days and full refund came by.”

Feb 01, 2026 · trustpilot.com
Micheal Murray value

Boots arrived on time but lacked expected accessories for the price.

“no bootbag was supplied or stud tightener.”

Jan 29, 2026 · trustpilot.com
VH service

Received fast good customer service help from Ulrike.

“Thanks Ulrike for your help!”

Jan 28, 2026 · trustpilot.com
Austin service

I cancelled my order quickly and received same-day refund.

“the refund hit my account the same day.”

Jan 27, 2026 · trustpilot.com
Markus Lien service

Rasmus provided excellent assistance with my order.

“Rasmus did a great job helping me!”

Jan 26, 2026 · trustpilot.com
Slava L usability

Large selection, easy purchase process and fast delivery.

“Large selection of products and their sizes. Easy to buy and fast delivery.”

Jan 26, 2026 · trustpilot.com
wolf service

Did not receive the items ordered.

“I did not get them”

Jan 25, 2026 · trustpilot.com
Maier Mircea service

Rasmus is a very good salesman and offers a large selection.

“Rasmus is a very good sales man and your offer is very large.”

Jan 24, 2026 · trustpilot.com
Timothy Chua service

They responded quickly to my request to change the order size.

“They were very quick to respond to my request to change the size of my order.”

Jan 23, 2026 · trustpilot.com
godov service

Good service and price, but delivery was slower than expected.

“Great service and price. Delivery could be faster.”

Jan 22, 2026 · trustpilot.com
Victor Stina experience

Consistently orders from this site and considers it the best.

“The best site ! Always made orders from here .”

Jan 20, 2026 · trustpilot.com
Ruud D. value

Best European site for kids' soccer boots with good support.

“Best website in Europe for kids soccer boots. Best prices, best exclusive offers, great support!! Great after sales and discounts.”

Jan 20, 2026 · trustpilot.com
eleseus quality

Received a jersey without promised Champions League sleeve badges.

“lacked the champions league badges on the sleeve”

Sep 30, 2025 · trustpilot.com
olipou service

Ordered at the weekend and received package Monday morning.

“package was there monday morning”

Sep 30, 2025 · trustpilot.com
Aditya Pathak value

Offers competitive prices and a wide selection of boot models.

“Best prices and variety of boot selections.”

Sep 30, 2025 · trustpilot.com
Simone Selmi service

They quickly cancelled and refunded my wrong-sized order.

“they were very quick to cancel and refund the order!”

Sep 30, 2025 · trustpilot.com
samD value

Large selection, good prices and faster-than-predicted delivery.

“big choice , good price often good deals”

Sep 30, 2025 · trustpilot.com
Ataol value

Bought discounted Predators at a cheap price and kept them.

“Nice catch for cheap price, would not resell them.”

Sep 30, 2025 · trustpilot.com
Manuel S. service

Courier lost my shoes and Unisport did not respond to refund requests.

“The shoes were lost by courier”

Sep 30, 2025 · trustpilot.com
Kevin Kagua communication

Returned an item but has waited four months for an €80 refund.

“For 4 months I have been waiting for the remaining €80.”

Sep 30, 2025 · trustpilot.com
Yeka Baba experience

Very good experience; everything was nice and complete.

“very good experience everything nice and nothing missing”

Sep 30, 2025 · trustpilot.com
suprima sapkota service

Fast delivery and an amazing Manchester United T-shirt.

“Fast delivery. I bought MU t shirt. it was amazing”

Sep 30, 2025 · trustpilot.com
Thomas Kriegel experience

Perfect experience with good price and very fast delivery.

“Perfect experience, very good price und really fast delivery.”

Sep 30, 2025 · trustpilot.com
French customer service

Satisfied with on-time delivery and no issues.

“Satisfied with my last order, delivery on time, no particular issue”

Sep 30, 2025 · trustpilot.com
Mike Amor service

Delivery was slightly late but overall satisfactory.

“A little bit later than expected. But overall great !”

Sep 30, 2025 · trustpilot.com
Matthew Castagna experience

Considers it the best website for football supplies.

“The best website for your football supplies.”

Sep 30, 2025 · trustpilot.com
Filippos quality

T-shirts look very good and the ordering process was smooth.

“The t-shirts that I picked look very good and the whole process was very smooth.”

Sep 30, 2025 · trustpilot.com
Georgi Georgiev quality

Received an allegedly fake Mexico shirt and store denied responsibility.

“a code check showed it was a fake.”

Sep 30, 2025 · trustpilot.com
Jeremy Langford quality

Custom print peeled off after the second wear, very disappointing.

“the print that I had installed on my boots are already peeling off”

Sep 30, 2025 · trustpilot.com
Kremena Pashova value

Found great deals with fast delivery.

“Great deals, fast delivery”

Sep 30, 2025 · trustpilot.com
Torben service

The delivery was fast and precise.

“Fast and precise delivery”

Sep 30, 2025 · trustpilot.com
Enrico Picarelli experience

Easy secure payment, fast shipping, order as expected.

“Great experience, easy and secure payment, fast shipping, and exactly as ordered.”

Sep 30, 2025 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Unisport

Unisport is an online retailer focused on football gear and clothing. The range covers football boots, jerseys, training wear, and related accessories. The site offers product pages with size details and an online checkout. It also lists delivery choices and the returns process, with links to support channels for order help.