Reviews Analysed
21
We Collect & Analyse Reviews
Ultamodan
Experiences & Reviews
Ultamodan is an online fashion retailer operating via web storefronts and sales apps. Consumers researching this merchant should verify official contact details, payment protections and company registration before purchasing. When checking trustworthiness, compare independent review platforms, confirm refund policies and prefer payment methods that offer buyer protection.
Overview & Key Metrics
Positive Sentiment
10%
Latest Review
19d
Overall Rating
1.3
Our Analysis
🎯
Service quality
Most reviewers report orders not arriving or extended delays; a small number received items after follow-up and customs explanations.
Share
Weak
25%
💰
Value for money
Many reviewers say payments were taken without delivery or refund; one reviewer noted reasonable prices but still raised delivery concerns.
Share
Weak
21%
⚡
User experience
A couple of reviewers found the site easy to use and trusted; others report inaccessible addresses or a non-functioning website.
Share
Mixed
6%
🔧
Product quality
One reviewer described received dresses as satisfactory; most reviews focus on non-delivery rather than item quality.
Share
Mixed
1%
📞
Communication
Multiple reviewers report no replies, automated messages or unreachable contact details; one reviewer reported helpful customer support resolving a delay.
Share
Weak
21%
⭐
Overall experience
The dominant pattern is reports of missing orders and unresolved refunds; a small minority describe successful purchases and trust.
Share
Weak
26%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
plus size denim dresses
"Finally I got what I have always desired. A Plus size denim v neck maxi dress and
long sleeve oversized button through dress - vintage denim shirt dress. After a long search a friend asked me to go through the Ultamodan site. It was so easy to check through their products and within minutes, I had identified these two amazing dresses. The prices were reasonable and I had no problem placing the order which was to be delivered within 5 days. Unfortunately, on the said date, i waited, the delivery guy never showed up. I contacted customer support and they told me that the order was stuck in the customs and that if I could wait for another 3 days, they would deliver it to me. And indeed three days later, they showed up at my doorstep.
"
Quinn Allison
Collected.reviews
Nov 25, 2021
Featured for: Positive purchase, delivery and support
Never delivered never refunded
"Placed an order for a dress, said 10-15 days for delivery. After 2 months still nothing so emailed and asked to cancel and refund. They canc..."
Jen
Trustpilot
Sep 30, 2025
Featured for: Never delivered, never refunded example
This company is a scam!!!
"This company is a scam!!! Item never received, emails..."
Kattfink
Trustpilot
Sep 30, 2025
Featured for: Automated emails; website unavailable
Ultamodan aka All About Me !!
"!!!!! Hi Ladies it looks like Ultamodan is rebranding as All About Me -AAM. Be careful purchasing clothes online. It is common knowledge that Ultamoda..."
Jack Stephens
Trustpilot
Sep 30, 2025
Featured for: Alleges liquidation and company rebranding
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
V
Vanessa
trustpilot.com
Sep 30, 2025
Total scam ordered from them and months…
Total scam ordered from them and months later absolutely nothing just emails sayin...
C
Charlie Hand
trustpilot.com
Sep 30, 2025
Scam artists
Scam artists, took £30 off me 2 years ago and despite consta...
D
Denise Hill
trustpilot.com
Sep 30, 2025
Item didn’t turn up
Item didn’t turn up. Lots of communication b...
I
Irene Bielecki
trustpilot.com
Sep 30, 2025
I ordered 2x jackets from ultramodan…
I ordered 2x jackets from ultramodan waited 2 years sent so many messages still got no reply asked for a refund they contacted me back saying my refun...
T
Teaghan Scott
trustpilot.com
Sep 30, 2025
Scammers!!
Order never arrived and no response from "customer service team"....
A
Angela O neill
trustpilot.com
Sep 30, 2025
I brought a cost from them in 2021 and…
I brought a coat from them in 2021 and paid £35 and still waiting for it not very happy I have tried emailing...
S
Shen W
trustpilot.com
Sep 30, 2025
STILL WAITING ON A REFUND OVER A YEAR…
STILL WAITING ON A REFUND OVER A YEAR LATER THIS COMPANY ARE FRAUDULENTLY AND DONT SEND ORD...
J
Jack Stephens
trustpilot.com
Sep 30, 2025
Ultamodan aka All About Me !!
!!!!! Hi Ladies it looks like Ultamodan is rebranding as All About Me -AAM. Be careful purchasing clothes online. It is common knowledge that Ultamoda...
M
Mary Melo
trustpilot.com
Sep 30, 2025
Order never arrived after months of…
Order never arrived after months of waiting. Can't get hold of anyone for a refu...
T
Tajuana Hill
trustpilot.com
Sep 30, 2025
I never received my order
I never received my order. They kept...
K
Kattfink
trustpilot.com
Sep 30, 2025
This company is a scam!!!
This company is a scam!!! Item never received, emails...
W
Wahid Jee
trustpilot.com
Sep 30, 2025
This is the one of the best and very…
This is the one of the b...
M
Marika King
trustpilot.com
Sep 30, 2025
SCAMMERS - Don't deserve a rating
I purchased a jumper hoping it would arrive in the time frame they advised. Didn't receive anything. I wrote to them several time over the...
N
Nicole Maddern
trustpilot.com
Sep 30, 2025
***DO NOT BUY FROM THIS COMPANY ****…
***DO NOT BUY FROM THIS COMPANY **** order not delivered after stating...
s
sharon Wilson
trustpilot.com
Sep 30, 2025
They took my money and did not deliver…
They took my money and did not deliver...
J
Jen
trustpilot.com
Sep 30, 2025
Never delivered never refunded
Placed an order for a dress, said 10-15 days for delivery. After 2 months still nothing so emailed and asked to cancel and refund. They canc...
D
Debra Swindells
trustpilot.com
Sep 30, 2025
I ordered a coat in September 2022
I ordered a coat in September 2022. Still no...
L
Leela Landers
trustpilot.com
Sep 30, 2025
SCAM! Wish I read the reviews.
Wish I read the reviews. If it's too good to be true it usually is. Ordered a jacket set for my bridal shower two months ago and never received it in...
S
Sam McKnight
trustpilot.com
Sep 30, 2025
One star is too high
One star is too high. This company is a scam. I ordered a coat and never...
B
BIBIANA MARIA MELO ZAPATA
trustpilot.com
Sep 30, 2025
DO NOT BUY FROM THIS COMPANY.
DO NOT BUY FROM THIS COMPANY. Order a jumper for my birthday and a 2 months later...
Conclusion
Reviewers most frequently report non-delivery of items and long‑running unresolved refund requests, often coupled with unresponsive or automated customer contact. A minority of reviewers describe successful purchases, reasonable prices and resolved delays (for example one reviewer received items after a customs delay). If you consider buying from Ultamodan, document order confirmations and prefer payment methods with buyer protection. Check independent review sites, confirm usable contact details and be cautious if the site or address appears inactive.