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We Collect & Analyse Reviews

UK Kolours
Experiences & Reviews

UK Kolours is an online UK-based clothing retailer that lists apparel and accessories aimed at general consumers. The site is commonly used to buy branded and non-branded garments, with delivery options and size guidance visible on product pages. Consumers searching reviews typically look for information about delivery reliability, product fit and quality, returns and customer contact channels. When researching UK Kolours, check payment protections, the listed returns policy and the seller’s stated shipping methods.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 57%
Latest Review 18d
Overall Rating
3.2

Our Analysis

🎯

Service quality

Many reviewers report cancelled orders and oversold stock; a minority praise fast dispatch. Overall service handling tends to be criticised for reliability.

Share
20%
Weak
💰

Value for money

A small number of reviewers report strong discounts and good prices; sample size is small so value claims are limited in scope.

Share
6%
Mixed
⚡

User experience

Delivery speed is often praised, but repeated reports of missing, delayed or incorrect deliveries create an inconsistent shopping experience.

Share
17%
Mixed
🔧

Product quality

Several customers describe items as good quality, while others report sizing inconsistencies and occasional wrong items being sent.

Share
16%
Mixed
📞

Communication

Multiple reviewers describe poor responsiveness from chat and email and point to lack of a telephone contact; a few note clear communication.

Share
11%
Weak
⭐

Overall experience

Reviews are divided: many positive comments on price and delivery, but a similar number report order cancellations or non-delivery problems.

Share
30%
Mixed

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

S
Stordy
trustpilot.com Sep 30, 2025

My order did not arrive

My order did not arrive, despite a tracking number being generated. When I contacted them, they said they would investigate the issue, but believed th...

G
Good man
trustpilot.com Sep 30, 2025

Good shop.

Great item bought for less than half price compare to ot...

M
Margot Blair
trustpilot.com Sep 30, 2025

Said en route shipped then told me no…

Said en route shipped then tol...

K
Karen Mcghee
trustpilot.com Sep 30, 2025

Fab clothes and amazing prices very…

Fab clothes and amazing...

G
Gazz J Tyers
trustpilot.com Sep 30, 2025

I liked the swiftness of the dispatch…

I liked the swiftness of the dispatch and arrival. I TOTALLY dislike the fact that the wrong item was sent AND it was for a birthday present today, 6t...

S
Sophie
trustpilot.com Sep 30, 2025

Good quality coat which arrived…

Good quality coat which arrived quickly. I'm a size 12 and ordered a size up. The c...

T
Tracy Malone
trustpilot.com Sep 30, 2025

Excellent service fast delivery but…

Excellent service fast delivery but some items not true to size I ordered 18/20 in a women jacket and it fitt...

P
Paul Bruford
trustpilot.com Sep 30, 2025

Ordered 2 pair's of shorts only 1 came…

Ordered 2 pair's of shorts only 1 came massaged and emailed the s...

R
Rebecca
trustpilot.com Sep 30, 2025

I’d never heard of this company before…

I’d never heard of this company before my order bu...

C
Customer
trustpilot.com Sep 30, 2025

Top quality and fast services

...

O
Olivia Wild
trustpilot.com Sep 30, 2025

Brilliant service

Brilliant service, incredible va...

A
Aidan Watkins
trustpilot.com Sep 30, 2025

Shocking

Shocking. Asked for an exchange, got a refund having paid for next day delivery. Order...

M
Melli
trustpilot.com Sep 30, 2025

No Order arrived🤬

No Order arrived🤬 A tracking number was created, but the order was not submitted to DHL Express 🤬 via chat you only get location a...

S
Simon Coupland
trustpilot.com Sep 30, 2025

Goods never arrived.

Goods never arrived....

C
Chaz soor
trustpilot.com Sep 30, 2025

Cancelled order

I placed an order waiting for delivery to then be told it had been cancelled due to over selling stock! This should have been notic...

D
Dariusz Kozierewicz
trustpilot.com Sep 30, 2025

Order never came

Order never came, they cancelled it but it was avail...

J
Jb
trustpilot.com Sep 30, 2025

Absolutely terrible

Absolutely terrible, ordered backpack on 28th july and got an email on 2nd of august saying ord...

J
Julio Santos
trustpilot.com Sep 30, 2025

Good brands for great price.

...

A
Anton Seneczka
trustpilot.com Sep 30, 2025

First class service

First class service Would s...

A
Anthony Beattie
trustpilot.com Sep 30, 2025

Quick delivery and very good quality…

Quick delivery and v...

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Conclusion

Customer reports for UK Kolours are mixed. Many reviewers praise low prices and fast dispatch when orders arrive, but a substantial portion report cancelled or undelivered orders and overselling of stock. Communication is a recurring concern: several customers describe slow or unhelpful chat responses and limited contact options. If you consider purchasing, check the size guide carefully, verify shipping/tracking details, and prefer protected payment methods (for example PayPal) in case you need a refund or dispute resolution.