Reviews show a mix of reliable product experiences and repeated service shortfalls. Several customers praise product quality, value buys and fast dispatch, while a substantial number report difficulties with orders, refunds, vouchers and customer support. If you are considering Typo, check stock availability, delivery options and refund/gift-card policies before purchase. For gift purchases or higher-value orders, consider documented delivery and confirm return processes in advance.
Examples from available reviews (May 2022 – Feb 2026).
Bought a 2 litre bottle; excellent quality and great value.
“Absolutely fab bottle, great quality, easy to keep clean and absolute bargain price”
Order arrived quickly and items were well packaged and good quality.
“But everything was really good quality.”
Refunds mishandled and customer service made repeated mistakes, requiring a bank dispute.
“The Customer Service is absolutely appalling.”
Clothing felt very cheap and unwearable despite premium pricing.
“Very cheap and nasty material”
Delivery and customer-service reliability are inconsistent: several reviewers report unresolved orders or refunds, while some report fast shipping and helpful staff.
Perceptions of value vary: some reviewers call items bargains or good value, others report misleading in-store versus online pricing and reduced loyalty rewards.
Shopping experience varies: some praise store and site browsing, others report stock inaccuracies, account issues and missing suggested-item features.
Many reviewers report satisfactory product quality for stationery, clothing and accessories; a smaller number report cheap materials or damaged items on arrival.
Frequent complaints about support responsiveness and long waits; a minority of reviews note prompt in-store assistance or quick replacement handling.
Overall impressions are polarised: positive purchase experiences and quick deliveries exist, but many customers report unresolved service and refund issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (32) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Reviewer praises Typo's quality, Christmas items and friendly staff.
“Their Christmas Wrapping Paper is elite and their Christmas decorations are amazing.”
Bag fell apart after few uses and company refused to help or provide contacts.
“The straps have all frayed and a big hole appeared in the bag.”
Staff member was described as really friendly by reviewer.
“Really friendly employe. 😇”
Staff laughed at a customer who fell, behaving unprofessionally and upsetting reviewer.
“they found it hilarious and continued to laugh hysterically long after the girl had left the store.”
Store manager was rude and unhelpful, shouting at the reviewer on the phone.
“she is rude, obnoxious, and talks over her customers.”
Staff were deliberately slow and unhelpful at the Till, causing frustration.
“Horrible customer service from Menlyn store.”
Unpleasant, unsmiling staff led reviewer to avoid shopping there.
“The staff were unpleasant very serious without a smile and unhelpful.”
Products are overpriced and poorly made, with leaks and short-lived ink.
“everything is overpriced and flimsy or cheap looking.”
Christmas sweaters are overpriced and unsuitable for warm weather.
“Love your Christmas sweaters...but over priced for December's Hot weather...can you sell avoidable t-shirts maybe..pls”
Staff failed to apply student discount and refused to correct the error.
“failed to apply a 10% student discounts when clearly shown valid id.”
Customer received damaged and incorrect items and could not contact support.
“items that were already opened, which is appalling and a health hazard.”
I recently purchased a few items from Typo, and I must say, their products truly live up to their tagline of "Everyday essentials that are anything but ordinary." From the moment you step into their online store, there is an overwhelming sense of fun and quirkiness in everything they offer.
Their selection of stationery blew me away. Not only do they have your everyday pens and notebooks, but they also offer unique options like holographic journals and animal-shaped paper clips - great for those who want to add some personality to their workspace.
Typo's collection of homewares is equally impressive. Their range includes funky drink bottles with daring designs that instantly jazz up any outfit as well as cozy candles perfect for adding warmth to your living room on a cold winter day.
Furthermore, what stood out most was the thoughtful gifting section - it's a goldmine for anyone struggling to find something special yet practical. With vibrant socks sets or quirky laptop sleeves available right at my fingertips (not forgetting amazing deals of course!), I was spoiled for choice when picking gifts.
Overall, my experience with Typo exceeded all expectations. Its exceptional quality products coupled with affordable prices made my purchases even more worthwhile - Plus free delivery definitely took this shopping trip up another notch!
Reviewer says a pen cost $67, which they consider too expensive.
“TYPO SUCKS so expensive once I brought one pen and it was 67$ golly it sucks”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Typo is a retail brand focused on stationery, gifts, homewares and small accessories, trading via physical stores and an online shop. Shoppers search Typo for novelty stationery, gifting ideas and lifestyle items. Independent reviews typically cover product range and quality, pricing and promotions, delivery performance and customer support.