Reviews strongly praise the build quality and day-to-day usefulness of the cabin bags and backpacks. Many buyers mention simple ordering and keen prices. The main complaints focus on delivery issues and weak after-sales replies. A small number of customers say items arrived faulty or incomplete.
Examples from available reviews (Aug 2018 – Mar 2026).
Daughter loved the well-made bag; many compartments and on-time delivery.
“So many compartments and well made excellent quality for the price.”
Ordered one day and received delivery the next day.
“Ordered one day, delivered the next!”
Product was faulty and the company did not reply for replacement.
“Faulty and no reply from email for a replacement and phone number keeps saying they are closed”
Delivery was marked wrong address despite being correct; contact attempts failed.
“Apparently could not deliver as wrong address used, INCORRECT IT WAS RIGHT ADDRESS.”
Many reviews mention quick fulfilment, including same- or next-day dispatch. Others describe deliveries that failed, orders that were returned, or long delivery windows that led to missed trips. Several complaints point to third-party couriers or paid expedited shipping that fell short.
Many customers call out strong value and competitive pricing as reasons to buy again. Repeat buyers specifically mention price and quality when purchasing more items. Only a small number question value because of faulty goods.
Most reviewers say ordering online is straightforward and the website makes product choices easy to follow. Several buyers confirm the bags meet airline cabin-size limits and like the compartment layouts. Criticism of the buying interface is rare in this sample.
Durability stands out most: reviewers note sturdy fabrics, plenty of pockets, and neatly finished cases. Some customers bought a second unit after being happy with the first. A minority report poorly made items or missing parts on arrival.
Many reviewers appreciate proactive dispatch notifications and progress updates. A clear group of low-rated reviews describe emails going unanswered and phone lines being closed when replacements were needed. Those gaps in contact match the most serious complaints.
Feedback centres on high satisfaction with the products and purchases that usually run smoothly. The worst experiences come from delivery failures and post-sale issues that were not resolved. Reviews therefore pair dependable product performance with fulfilment and support that can be inconsistent in some cases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (2) · Reviews (1) · Quotes shortened · As of: March 2026
Ordered easily; sturdy, roomy wheeled shopping bag arrived quickly.
“Very sturdy and roomy and will cater for all my shopping needs.”
Company provided excellent service and good value.
“Excellent company and really good value”
Ordered one day and received delivery the next day.
“Ordered one day, delivered the next!”
Bought a second bag because they were pleased with the first.
“This is the second bag I have bought as so pleased with the first one .”
The company's service was professional and efficient.
“Professional and efficient.”
The product was as advertised.
“Product as advertised.”
Daughter loved the well-made bag; many compartments and on-time delivery.
“So many compartments and well made excellent quality for the price.”
The delivery was very fast.
“Fast delivery”
Great service and delivery; bag fits cabin requirements.
“Great service and delivery. Perfect bag for travelling and within cabin range.”
Positive experience across delivery, communication and product quality.
“Everything was positive from: Pace of receiving order from time of ordering Communication Quality of items”
Delivery arrived promptly and bags appear to be good quality.
“Delivery arrived in good time bags look great quality but not used them yet.”
Good value and ideal foldable case for short flights.
“Offered value for money.”
Product quality was good and delivery was fast.
“Fast delivery. Quality product.”
The cases are of lovely quality.
“Lovely quality cases”
Bags arrived timely and appeared solid, well made and as described.
“Solid and very well made.”
Happy with speedy service, notifications, product and pricing.
“Very happy with the speedy service and notifications.”
Fast delivery and very good quality for the price.
“Fast delivery and very good quality for price”
Company provided good service despite a delivery delay of over a week.
“Good service from company as I had an issue with delivery company and that made bag delayed for over a week to arrive”
Good offer; Aerolite backpack is versatile and was delivered promptly.
“Aerolite backpack in particular is great with several pockets and fully adjustable straps - can even wear it for cycling!”
Prompt delivery with progress updates; cabin bag was well made.
“Prompt delivery and always kept informed of progress.”
Order arrived quickly and bags met my needs.
“My order arrived quickly and the bags are exactly what i needed. Thanks.”
Bag offers lots of capacity and separate storage compartments.
“A great utility bag with lots of capacity and separate storage compartments.”
The product matched its description exactly.
“Exactly what it says on the tin”
Reviewer praised great service, value and product quality.
“Great service excellent value, great quality”
Cabin bag lacked standing legs and customer service stopped replying.
“Cabin bag arrived with no standing legs which were supposed to be included”
Merchandise was shoddy and barely fit for purpose.
“Shoddy merchandise. Barely fit for purpose”
Customer found the website helpful for purchasing luggage.
“Good amazing website it's helps me alot for luggages”
Excellent, well-priced cabin bag; second purchase, ideal for short breaks.
“Excellent product, great quality and very competitively priced.”
Ordering was easy with a wide choice of products.
“Easy to order and a wide choice of products at a varying prices.”
Product was good but delivery suffered from a large delivery window.
“Product good but delivery spoiled by huge delivery window”
Bag met Ryanair size rules and arrived quickly, minor pocket placement issue.
“this was perfect, delivered very quickly too.”
The purchase had a good price and quick delivery.
“Good price, quick delivery”
Soft suitcase is decent and stands upright due to clever support.
“A very decent soft suitcase at a reasonable price.”
Product was faulty and the company did not reply for replacement.
“Faulty and no reply from email for a replacement and phone number keeps saying they are closed”
Faulty bag was replaced quickly and without fuss.
“Bag was faulty & you replaced it without a fuss”
Sturdy, roomy product with handy pockets and free delivery.
“Very sturdy and roomy with several handy pockets.”
Suitcase and bag were decent and delivery was fast.
“Suitcase and bag decent, fast delivery”
Paid for next-day delivery but item arrived too late for trip.
“I placed my order on a friday & paid £3-99 for next day delivery.”
Delivery partner failed to deliver and returned the order, causing issues.
“the delivery partner of Travel Luggage and Cabin bags is not very reliable”
Item was perfect size and arrived earlier than expected.
“Perfect size. Arrived earlier than expected.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Travel Luggage & Cabin Bags is an online retailer selling cabin luggage, checked suitcases, backpacks, and travel accessories. The website lists details such as dimensions, compartment layouts, and materials so shoppers can match airline size rules. It offers styles ranging from soft suitcases to wheeled shopping bags and travel organisers. Customers can shop by category, filter by size, and use photos and descriptions to compare products. Standard shipping options are available, along with published contact routes for enquiries.