Customers often mention fast delivery, dependable sizing, and vintage-style pieces that look like the online photos and descriptions. Many reviews also point to helpful, responsive staff. Several shoppers report major frustrations with refunds, return costs, and sizing that doesn’t match expectations. A smaller number describe cheap materials or items that don’t match the photos.
Examples from available reviews (Sep 2025 – Mar 2026).
Impressive selection, excellent craftsmanship and outstanding customer care.
“Their team is consistently helpful, kind, and quick to respond.”
Items correspond exactly to their descriptions and are liked.
“It does correspond exactly to what was described”
Refund delayed over ten days after return despite delivery.
“I still don't have my money back.”
All items ordered in size XS were much too large.
“All items in size XS were far too large.”
Many service comments describe quick, friendly help and issues getting sorted out. A smaller group mentions slow refunds and times when no one helped in store.
Several customers say the prices feel fair for distinctive, well-made items. A few point to flimsy build quality or return costs that make the purchase feel less worth it.
Many shoppers describe an easy checkout, fast shipping, and consistent fit when they follow the sizing guidance. A handful mention crowded stores and deliveries arriving without tracking updates.
Many reviews say the clothes match the description, fit well, and use good materials. Some complaints mention weak parts or unexpected fit, suggesting occasional issues with quality or consistency.
Several customers report fast replies and good follow-up when they reach out. Others describe support being hard to reach, parcels stalled in transit, and compensation that didn’t match the problem.
Reviews split clearly: many five-star experiences highlight accurate items and strong service, while a smaller set of one- and two-star ratings focus on sizing, refunds, and products not matching expectations. Most orders end well, but the negative cases leave customers strongly dissatisfied.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (28) · trustami.com (5) · Quotes shortened · As of: March 2026
Store was very busy during the garage sale, affecting shopping.
“Was de garage sales dus super druk normaal kun je op je gemak winkelen”
Customer drove specifically for wedding outfits but received no assistance.
“Maar eenmaal daar in de winkel werden we niet geholpen.”
Dress differed from photos and customer service offered inadequate compensation.
“a stiff plastic belt of such poor quality”
Great shop where they always find suitable vintage styles and advice.
“Geweldige winkel, we slagen altijd.”
Excellent selection, good materials and consistently great fit for occasions.
“Die Auswahl ist hervorragend”
Refund delayed over ten days after return despite delivery.
“I still don't have my money back.”
Impressive selection, excellent craftsmanship and outstanding customer care.
“Their team is consistently helpful, kind, and quick to respond.”
As always, service was nice, clean and fast.
“As always, nice, clearn and fast.”
Repeat buyer loves items and was pleased with delivery time.
“I looove my items.”
Parcel stuck in Croatian warehouse and customer service unreachable.
“the parcel has been in a warehouse in Croatia since 28.10.”
Fast delivery, reliable service and high-quality unique pieces.
“high quality unique pieces for fair prices.”
Longtime customer says quality is excellent and service outstanding.
“the quality is always excellent”
Items correspond exactly to their descriptions and are liked.
“It does correspond exactly to what was described”
Dress fit well, was comfortable and matched expectations.
“Super nice dress that fits well and looks great!”
Customer happy with order and intends to shop again.
“I'm happy to have shopped with you”
Nice jacket received with very fast, smooth shipping.
“Nice jacket and extra fast shipping!”
Customer disappointed by flimsy design and poor quality.
“Disappointed in the flimsy design and quality”
Repeat customer loves the unique style and special feeling.
“I love the style, and the fact that I feel what I buy is unique”
Happy customer loves dresses and praises quick service.
“Im so happy I found Topvintage!”
All items ordered in size XS were much too large.
“All items in size XS were far too large.”
Customer disappointed: top's cut differed from pictures and returns costly.
“The cut does not look like the picture at all.”
Clothing matches descriptions, well made, with quick delivery.
“true to description and well made.”
Excellent experience: great fit and very fast delivery to Spain.
“everything fits like a glove”
Good selection; customer service responded excellently after shipping issue.
“the attention I got was excellent!”
Good garment quality and convenient returns with helpful customer service.
“Great quality of clothes”
Everything was perfect, especially the delivery.
“everything perfect....always the delivery.... top”
Perfect order: reliable sizing, good fabric quality and fast shipping.
“reliable size chart”
Longtime customer praises sizing, product accuracy, service and shipping.
“Products are always as described, sometimes even better when you open the box!”
Order arrived exactly as expected without issues.
“Just as expected, I ordered it paid for it and it came.”
Order shipped without notification, but items arrived and were excellent.
“Not sure why I didn't get a tracking number or notification once the order shipped”
Regular customer says products match descriptions and returns are easy.
“Products are as described always”
The dresses received were perfect and very satisfying.
“The dresses were perfect!”
Service consistently good from start to finish.
“Always perfekt service from begin to the end.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
TopVintage is an online retailer that sells vintage-inspired women’s clothing. The website lists dresses, skirts, blouses, swimwear, and accessories, with product photos and size charts. It ships to several European destinations and shows shipping and return options on its website. The company runs an e-commerce shop with product pages that include fabric details, sizing tips, and care instructions.