Customers often point to quick fulfilment, simple online ordering, and competitive prices. Many mention helpful phone support and correct part matching. Several reviews describe severe print defects and claimed printer damage after using compatible toners. A smaller number report wrong items and disputed returns.
Examples from available reviews (Jul 2017 – Mar 2026).
Ordering was easy and delivery was very speedy.
“Easy to order and very speedy delivery”
Phone support was very helpful and ensured correct part purchased.
“Steph was absolutely lovely and so helpful.”
Compatible toner caused streaky prints and damaged the printer; company unhelpful.
“Every print out is coming out dirty and streaked”
Ordered three toners but received one wrong item and await response.
“I ordered 3 toners and received one”
Multiple reviews mention fast processing and staff who confirm the right parts by phone. Several customers say they received quick replacements after providing evidence. A minority allege the company refused to replace opened cartridges or disputed responsibility for faulty items.
Many reviewers note competitive pricing and lower-cost compatible options. Several comments mention free next-day delivery and discounts. Pricing itself does not draw frequent complaints.
Customers describe a clear website and easy selection by printer model. Multiple reviews say checkout and ordering are straightforward. Interface complaints appear only rarely.
A number of reviews say compatible and genuine cartridges worked without problems. A distinct group reports streaky prints, dirty output, and claimed printer damage after installation. Some of these cases involved providing photos and following up to get replacements.
Several reviewers describe helpful phone support and quick replies to questions. A few say they received the wrong item or waited for an answer about missing products. Negative notes on communication show up less often than positive ones.
Most reviews describe fast, low-cost orders, easy online ordering, and supportive staff. A clear counterpoint appears in a minority reporting serious print issues and unresolved disputes. Overall, feedback runs from very smooth service experiences to strong dissatisfaction with product performance or how issues were handled.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (28) · Reviews (4) · Reviews (1) · Quotes shortened · As of: March 2026
Ordering was easy and delivery was very speedy.
“Easy to order and very speedy delivery”
Compatible toner was excellent quality and simple to replace.
“The toner cartridge was of excellent quality”
Compatible toner caused streaky prints and damaged the printer; company unhelpful.
“Every print out is coming out dirty and streaked”
Compatible toner caused streaky prints and damaged the printer; company unhelpful.
“Every print out is coming out dirty and streaked”
Excellent service identifying correct toner and dispatching it next day.
“dispatched it the next day without fail.”
Reliable, timely service when buying compatible cartridges.
“good and reliable service at the promised time.”
Order delivered next day and price was competitive.
“Delivered the day after ordering. Competitive price”
Customer service refused responsibility and disputed complaints about poor toner.
“Terrible customer service.”
Easy website ordering, early delivery and a perfectly fitting cartridge.
“Website had a very easy layout”
Product was excellent and next-day delivery met expectations.
“excellent product and brilliant customer service”
Great service; cartridges reasonably priced and arrived next day.
“Really great service”
Items arrived on time and were offered at a good price.
“Items delivered on time and at a good price.”
Helpful service, low cost and speedy delivery; would use again.
“Helpful, inexpensive and a speedy delivery.”
Phone support was very helpful and ensured correct part purchased.
“Steph was absolutely lovely and so helpful.”
Cheap compatible toner arrived quickly and worked without issues.
“The toner has arriver fast.”
Good prices and responsive customer service with prompt delivery.
“Great prices and great customer service.”
Order had a quick delivery directly to the customer's door.
“Quick delivery made to my door.”
Returned toner couldn't be replaced because packaging was opened, voucher offered.
“They would not replace a toner cartridge which did not fit”
Consistently efficient deliveries and easy ordering, with responsive support.
“always been very efficient with deliveries.”
Product had a great price and prompt delivery.
“Great price. Prompt delivery.”
Wide product range, reliable service, quick delivery and useful discounts.
“Really flawless experience”
Genuine product at reasonable price with very fast delivery.
“A genuine product,reasonable pricing ,with supper fast delivery.”
Company provided quick delivery; reviewer will use again.
“Great company, quick delivery.”
Faulty compatible toners were replaced promptly after customer provided evidence.
“I had the replacements the next day”
First purchase left a good impression with quick delivery.
“first impressions were good.”
Service was great and delivery very fast.
“Great service and very fast.”
Damaged replacements were sent twice; third replacement arrived intact.
“I received my ink cartridges but one was damaged.”
Good price, on-time delivery and a satisfactory product.
“Good price. Delivery on time as advised. Good product”
Quick response, competitive price and punctual delivery.
“Great speedy response, competitive price and delivery spot on.”
Our third Epson printer arrived a week ago and it is working pretty well. It was in mint condition and delivery was swift. We are grateful that our printing business has grown to this level courtesy of Toner Giant. All the products we have purchased from you; the toner cartridges, ink cartridges and printers are of good quality. The cost of the supplies are so great that everyone can buy from you. The customer support team has also contributed to our success. They make sure we have the right products, we get notifications on our deliveries and are quick to apologize for any error.
Ordered three toners but received one wrong item and await response.
“I ordered 3 toners and received one”
They had required toners in stock and delivered them very rapidly.
“Had the toner I required for several printers in stock”
Free next-day shipping, low price and easy product selection.
“free next day courier shipping!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Toner Giant is an online retailer focused on printer consumables. It sells toner cartridges, ink cartridges, and compatible alternatives for many printer brands and models. Listings show compatibility details, manufacturer codes, and technical specifications. Search lets customers look up items by printer model or cartridge code. The site offers secure online payments and publicly shares its returns and warranty information.