The Whisky Barrel Reviews
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Bruichladdich
My wife and I had a very specific date in mind for the arrival of the Bruichladdich we ordered from the Whisky Barrel online store, so we were surprised when they said it would take 5-7 business days. Then it arrived on the 3rd day, which was great; however, they used an expensive courier that required a signature upon delivery. We weren't home at the time, so it sat in our driveway all day. There was no attempt to call us or leave it with anyone else, so we lost $100.
It's a great-tasting whisky, but the company is just lazy when it comes to customer service.