The Opal (1 reviews)

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Overall
8.6

The Opal

Purchasing items from specialist stores, such as jewellery-only companies, can be very intimidating. Mainly, it is because you do not know if you are ordering the correct size and could be confused about what to expect after you make payment. Furthermore, you can become ambivalent because you don't know if you can trust the store to get the items to you in one piece. That is why many clients offer to provide feedback. So no matter if it is a good or bad review, the store can use it to make improvements to their products and services, and customers will know what to expect when they purchase from the store. Moreover, clients won't feel alone when they have doubts because your review could put them at ease.

About The Opal

Since its inception in 2015, The Opal’s mission has been to provide premium products at an affordable price. Therefore, the store has always been dedicated to expanding and updating its collections with new designs to stay relevant within the industry. Furthermore, customers can expect a vast selection of jewels, from contemporary to classic pieces manufactured with quality resources thoroughly vetted by its suppliers. However, the company's main objective is to provide optimal customer service for the highest possible customer satisfaction.

Products and Services of The Opal

The Opal offers specialist jewellery such as necklaces, bracelets, earrings, rings, ring sets, and men's jewellery. In addition, customers can ask for customisation on their pieces, including birthstone gemsor pearls. However, ready-made items are available like Black Onyx jewellery from 26.99 Euros for a pair of earrings and turquoise jewellery from 79.95 Euros for a unison bracelet. Furthermore, clients can purchase silver necklaces, including pendants, lockets and chains. The store also provides gold earrings, bangles and necklaces. Moreover, the men's jewellery consists of mainly sterling silver chains from 65.95 Euros and oxidised silver bracelets for 175 Euros.

Additional Services of The Opal

In addition, the store offers standard delivery to the United States of America and Europe at 6.99 Euros, with a delivery period of five days and seven days, respectively. Payments can be made using Visa, Mastercard, Maestro and your PayPal or American Express account. Furthermore, the store allows a 30-day return policy if the item has been unused, unopened, and still in its original packaging. Customer refunds are only paid after their inspection. Again, there is a five-day waiting period for this. If the client is still unsure about the terms and conditions of the sale, they can contact the store directly via email, or customers can follow The Opal on social media. Email: info@theopal.co.uk Facebook: theopaljewellery Instagram:theopaluk

Complaints, Compliments, and Tips for The Opal

Have you purchased from the Opal Jewellery store before? Did you find their customer service helpful? What overall star rating would you give the store? Sharing a customer review depicting all the answers to the above questions is a good practice in politeness. However, some few do not want to provide lengthy feedback but rather just leave a rate for the store. Either way, your experience at these stores could help many others make better-informed decisions about where to shop and what they can expect. Furthermore, your input also allows companies to improve their standards and bring better services to their clients.

 

Stanmore Business and Innovation Centre, Howard Road

HA7 1BT Stanmore

📧 info@theopal.co.uk

Reviews, complaints & experiences

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The Opal - All reviews
  • Laurence
    22-01-2023

    Affordable Elegance: A Review of The Opal

    I recently purchased a few items from The Opal and I couldn't be more pleased with my purchase. The quality of the gold and silver jewellery is exceptional, and their collection includes various pieces like necklaces, bracelets, earrings, and rings that appeal to many different styles.

    One thing that stood out to me was how affordable everything was without having to sacrifice on quality or style. In fact, some of the pieces here are even better value than what you might find at higher-end jewellers! I also appreciated how easy it was to shop online - their website has clear product images as well as detailed descriptions for each piece.

    Overall, I highly recommend The Opal for anyone looking for exquisite fine jewelry that won't break the bank. You won't be disappointed!

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