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We Collect & Analyse Reviews

The Green Welly Stop
Experiences & Reviews

The Green Welly Stop is a retail business operating both a physical shop and an online store, offering outdoor clothing, gifts and spirits. Consumers searching reviews will typically look for information on product range, delivery, packaging and customer service when evaluating this retailer.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 100%
Latest Review 21d
Overall Rating
4.9

Our Analysis

🎯

Service quality

Reviewers consistently describe helpful, knowledgeable staff and reliable service, including phone support and in‑store assistance that led to repeat custom.

Share
21%
Strong
💰

Value for money

Many customers report competitive prices and good carriage costs, with several explicitly noting they found better prices here than elsewhere.

Share
12%
Strong

User experience

Most buyers describe smooth online and in‑store experiences; one review flagged a frustrating mandatory registration at checkout as a usability issue.

Share
9%
Strong
🔧

Product quality

Customers mention well‑made products, a wide whisky selection and careful, protective packaging that prevented transit damage.

Share
16%
Strong
📞

Communication

Order updates, fast dispatch and clear delivery handling are frequently praised, with multiple reports of next‑day or very quick shipping.

Share
17%
Strong

Overall experience

Almost all reviewers express satisfaction and willingness to reorder, often recommending the shop for gifts, whisky and outdoor items.

Share
24%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

J
Jonathan Collins
trustpilot.com Sep 30, 2025

Good experience

I purchased a pair of Meindl walking shoes they were a good price and the online purchase was easy, delivery was effect...

c
choi leung
trustpilot.com Sep 30, 2025

Bought 3 fabulous Christmas Sheep tree…

Bought 3 fabulous Christmas Sheep tree decorations, they are full of cha...

H
Harmic D
trustpilot.com Sep 30, 2025

Excellent service

This wasn’t my first purchase from this great family-run business, therefore I knew that I would be able to find a special whisky for a milestone cele...

N
Nigel Taylor
trustpilot.com Sep 30, 2025

I don't usually write reviews but…

I don't usually write reviews but my experience with The Green Welly Stop has been very encouraging so I'm making an exception. I ordered a bottle of...

A
Andy Rushton
trustpilot.com Sep 30, 2025

Great seller

Two bottles of Bruadar received in good order. The boss is now very happy! Th...

C
Christopher
trustpilot.com Sep 30, 2025

Tyndrum Whisky / The Green Welly Stop - Amazing Service

I was looking for two whiskies which are quite rare found them at the green welly stop / Tyndrum whisky. I am always apprehensive about ordering from...

E
Eddie
trustpilot.com Sep 30, 2025

Superb service from Green Welly

Superb service from Green Welly. Craig is an absolute sup...

S
Sean Fitzgerald
trustpilot.com Sep 30, 2025

great selection of whiskies

great selection of whiskies, very competitive prices, and delivered the whisky I ordered in the most p...

D
Dave Spencer
trustpilot.com Sep 30, 2025

Love this place

...

L
Lindsay
trustpilot.com Sep 30, 2025

If you are here wondering whether to purchase online…

If you are here wondering whether to place an order - go for it! There is a reason the reviews for the Green Welly Stop are so positive - as I found o...

M
Martyn Nithsdale
trustpilot.com Sep 30, 2025

ordered online a few times

ordered online a few...

T
Tobias
trustpilot.com Sep 30, 2025

Excellent service and good packaging.

Excellent service...

c
currykid
trustpilot.com Sep 30, 2025

I'm sure the green welly is a great …

I'm sure the green welly is a great place to shop , I tried to buy a malt whisky online but found when I got to the check out that I had to register I...

D
D Norman Rogers
trustpilot.com Sep 30, 2025

I have used the whisky shop a few times …

I have used the whisky shop a few times and the choice is good and the service is excel...

S
Steve Wicks
trustpilot.com Sep 30, 2025

Best Service ever.

Having only ordered some spirits on June 13th they have arrived today - June 15th. This is truly amazing considering the distance my order...

w
william mc keand
trustpilot.com Sep 30, 2025

have now used this service on a number …

have now used this service on a number of occasions,...

J
Joanna Willetts
trustpilot.com Sep 30, 2025

Gin Galore...

So pleased with the service and products from the Green Welly Stop. I ordered 3 flavoured gins and opted for the 'Go Green' packaging; excellent. The...

R
Rick
trustpilot.com Sep 30, 2025

Highly recommended.

I have made several purchases over the years and have had no issues.Every delivery has been very well packed...

P
Pete Smith
trustpilot.com Sep 30, 2025

Just received my bottle of Balblair …

Just received my bottle of Balblair 2005, delivery was unbelievably quick, it was extremely well packed and there was no chance of damage in transit....

K
Kevin Bryant
trustpilot.com Sep 30, 2025

Ordered Bank Holiday Monday

Ordered Bank Holiday Monday, delivered to Plymouth Wednesday. Great communication and customer service. L...

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Conclusion

Reviews show consistent strengths in customer service, fast shipping and secure packaging, with many customers returning for whisky and gift purchases. Competitive pricing and low carriage costs are cited repeatedly, making the retailer attractive for price‑sensitive buyers. The online experience is generally smooth, though one reviewer found mandatory account registration at checkout inconvenient. If fast delivery, careful packing and wide whisky selection matter to you, these reviews suggest the shop meets those needs. Consider checking the checkout process before purchasing if you prefer guest checkout.