Reviews Analysed
21
We Collect & Analyse Reviews
The Green Welly Stop
Experiences & Reviews
The Green Welly Stop is a retail business operating both a physical shop and an online store, offering outdoor clothing, gifts and spirits. Consumers searching reviews will typically look for information on product range, delivery, packaging and customer service when evaluating this retailer.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
21d
Overall Rating
4.9
Our Analysis
🎯
Service quality
Reviewers consistently describe helpful, knowledgeable staff and reliable service, including phone support and in‑store assistance that led to repeat custom.
Share
Strong
21%
💰
Value for money
Many customers report competitive prices and good carriage costs, with several explicitly noting they found better prices here than elsewhere.
Share
Strong
12%
⚡
User experience
Most buyers describe smooth online and in‑store experiences; one review flagged a frustrating mandatory registration at checkout as a usability issue.
Share
Strong
9%
🔧
Product quality
Customers mention well‑made products, a wide whisky selection and careful, protective packaging that prevented transit damage.
Share
Strong
16%
📞
Communication
Order updates, fast dispatch and clear delivery handling are frequently praised, with multiple reports of next‑day or very quick shipping.
Share
Strong
17%
⭐
Overall experience
Almost all reviewers express satisfaction and willingness to reorder, often recommending the shop for gifts, whisky and outdoor items.
Share
Strong
24%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (July 2022 – September 2025).
Quality Products & Friendly Service at The Green Welly Stop
"I recently visited The Green Welly Stop for gifts and outdoor clothing, and I must say that it was a wonderful experience. As soon as I step foot in the store, I was greeted by their friendly staff who were more than willing to assist me in finding my way around. The store had an expansive collection of outdoor clothing and accessories that catered to various needs- from waterproof jackets to sturdy boots, everything one could possibly need for an adventure outdoors. It was heartening to see so many locally sourced items ranging from unique handcrafted souvenirs to local cuisine delicacies. Furthermore, the quality of the products on display was certainly impressive - each item seemed carefully designed with durability and comfort in mind. Additionally, there were plenty of options available for all budgets which made shopping here all the more easy. One thing that particularly caught my eye were their beautiful traditional Scottish kilt outfits displayed prominently at one corner of the shop; something any tourist would like to keep as a souvenir when visiting Scotland. Overall, The Green Welly Stop provided me with high-quality service coupled with an extensive range of products for adventurers wanting a souvenir or two before heading out exploring again"
Manley
Collected.reviews
Jul 02, 2022
Featured for: In‑store service and product quality
Excellent service
"This wasn’t my first purchase from this great family-run business, therefore I knew that I would be able to find a special whisky for a milestone cele..."
Harmic D
Trustpilot
Sep 30, 2025
Featured for: Phone assistance and secure packaging
I'm sure the green welly is a great …
"I'm sure the green welly is a great place to shop , I tried to buy a malt whisky online but found when I got to the check out that I had to register I..."
currykid
Trustpilot
Sep 30, 2025
Featured for: Checkout registration complaint noted
Tyndrum Whisky / The Green Welly Stop - Amazing Service
"I was looking for two whiskies which are quite rare found them at the green welly stop / Tyndrum whisky. I am always apprehensive about ordering from..."
Christopher
Trustpilot
Sep 30, 2025
Featured for: Rare whisky availability and packaging
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
Jonathan Collins
trustpilot.com
Sep 30, 2025
Good experience
I purchased a pair of Meindl walking shoes they were a good price and the online purchase was easy, delivery was effect...
c
choi leung
trustpilot.com
Sep 30, 2025
Bought 3 fabulous Christmas Sheep tree…
Bought 3 fabulous Christmas Sheep tree decorations, they are full of cha...
H
Harmic D
trustpilot.com
Sep 30, 2025
Excellent service
This wasn’t my first purchase from this great family-run business, therefore I knew that I would be able to find a special whisky for a milestone cele...
N
Nigel Taylor
trustpilot.com
Sep 30, 2025
I don't usually write reviews but…
I don't usually write reviews but my experience with The Green Welly Stop has been very encouraging so I'm making an exception. I ordered a bottle of...
A
Andy Rushton
trustpilot.com
Sep 30, 2025
Great seller
Two bottles of Bruadar received in good order. The boss is now very happy! Th...
C
Christopher
trustpilot.com
Sep 30, 2025
Tyndrum Whisky / The Green Welly Stop - Amazing Service
I was looking for two whiskies which are quite rare found them at the green welly stop / Tyndrum whisky. I am always apprehensive about ordering from...
E
Eddie
trustpilot.com
Sep 30, 2025
Superb service from Green Welly
Superb service from Green Welly. Craig is an absolute sup...
S
Sean Fitzgerald
trustpilot.com
Sep 30, 2025
great selection of whiskies
great selection of whiskies, very competitive prices, and delivered the whisky I ordered in the most p...
D
Dave Spencer
trustpilot.com
Sep 30, 2025
Love this place
...
L
Lindsay
trustpilot.com
Sep 30, 2025
If you are here wondering whether to purchase online…
If you are here wondering whether to place an order - go for it! There is a reason the reviews for the Green Welly Stop are so positive - as I found o...
M
Martyn Nithsdale
trustpilot.com
Sep 30, 2025
ordered online a few times
ordered online a few...
T
Tobias
trustpilot.com
Sep 30, 2025
Excellent service and good packaging.
Excellent service...
c
currykid
trustpilot.com
Sep 30, 2025
I'm sure the green welly is a great …
I'm sure the green welly is a great place to shop , I tried to buy a malt whisky online but found when I got to the check out that I had to register I...
D
D Norman Rogers
trustpilot.com
Sep 30, 2025
I have used the whisky shop a few times …
I have used the whisky shop a few times and the choice is good and the service is excel...
S
Steve Wicks
trustpilot.com
Sep 30, 2025
Best Service ever.
Having only ordered some spirits on June 13th they have arrived today - June 15th. This is truly amazing considering the distance my order...
w
william mc keand
trustpilot.com
Sep 30, 2025
have now used this service on a number …
have now used this service on a number of occasions,...
J
Joanna Willetts
trustpilot.com
Sep 30, 2025
Gin Galore...
So pleased with the service and products from the Green Welly Stop. I ordered 3 flavoured gins and opted for the 'Go Green' packaging; excellent. The...
R
Rick
trustpilot.com
Sep 30, 2025
Highly recommended.
I have made several purchases over the years and have had no issues.Every delivery has been very well packed...
P
Pete Smith
trustpilot.com
Sep 30, 2025
Just received my bottle of Balblair …
Just received my bottle of Balblair 2005, delivery was unbelievably quick, it was extremely well packed and there was no chance of damage in transit....
K
Kevin Bryant
trustpilot.com
Sep 30, 2025
Ordered Bank Holiday Monday
Ordered Bank Holiday Monday, delivered to Plymouth Wednesday. Great communication and customer service. L...
Conclusion
Reviews show consistent strengths in customer service, fast shipping and secure packaging, with many customers returning for whisky and gift purchases. Competitive pricing and low carriage costs are cited repeatedly, making the retailer attractive for price‑sensitive buyers. The online experience is generally smooth, though one reviewer found mandatory account registration at checkout inconvenient. If fast delivery, careful packing and wide whisky selection matter to you, these reviews suggest the shop meets those needs. Consider checking the checkout process before purchasing if you prefer guest checkout.