Reviews Analysed
21
We Collect & Analyse Reviews
Teddy Edward
Experiences & Reviews
Teddy Edward is a clothing brand and retailer operating under its own name, offering apparel and accessories directly to consumers via retail and online channels. This profile is intended for people seeking review-based information on product quality, customer service and shopping experience.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
13d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviewers report positive customer service: friendly, helpful staff and reliable order support. One reviewer reported a problem with a returns process.
Share
Strong
20%
💰
Value for money
Very few reviews mention price or value; one reviewer highlighted a £4.50 return cost as a negative factor.
Share
Weak
2%
⚡
User experience
Several reviewers note easy ordering and prompt, efficient delivery. Ordering and delivery processes are generally reported as smooth.
Share
Strong
10%
🔧
Product quality
Many reviewers praise product quality, durability and fit for items like shirts, socks and moleskin trousers; isolated notes about sizing.
Share
Strong
32%
📞
Communication
Communication is rarely mentioned; one review reports missing prepaid return label and unclear fulfilment information.
Share
Weak
2%
⭐
Overall experience
The overall impression across reviews is positive, with repeat purchase intent and satisfaction common; one review records a negative returns experience.
Share
Strong
35%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (April 2022 – September 2025).
Jeans were a terrible fit absolutely no…
"Jeans were a terrible fit absolutely no give, felt like cardboard had to return which cost m..."
Louise Mason
Trustpilot
Sep 30, 2025
Featured for: Negative return; logistical issue
Amazing quality jeans & socks
"Amazing quality moleskin jeans/trousers. The alpaca socks too... Genuinely the comfiest winter socks I've ever worn! Both the trousers and socks are g..."
Danni and James, London
Trustpilot
Sep 30, 2025
Featured for: Detailed praise: quality and service
High-Quality Clothing With Exceptional Service
"I recently had the pleasure of shopping at Teddy Edward for some new clothing. I was blown away by the quality and care put into their products. You can tell that every article of clothing is made with great attention to detail, making them not only stylish but also durable. The staff were incredibly friendly and knowledgeable about all their products. They took the time to listen to my preferences and recommended items they thought would suit me best. The range of menswear and womenswear available is impressive, with a contemporary twist on traditional British style. I picked up a few pieces that are now staples in my wardrobe, including a soft cotton shirt that fits like a glove. Overall, I highly recommend checking out Teddy Edward for any fashion needs you may have; you won't be disappointed. Their commitment to luxury British-made clothing truly shines through in every aspect of their business."
Tavares
Collected.reviews
Apr 06, 2022
Featured for: Detailed in-store product and staff
Excellent quality
"Easy to order , promp..."
karen
Trustpilot
Sep 30, 2025
Featured for: Notes easy ordering and delivery
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
H
H Priestley
trustpilot.com
Sep 30, 2025
Brilliant
Great product, delivered quickly, c...
W
Wallace Chiu
trustpilot.com
Sep 30, 2025
Excellent service!
...
p
pamela armstrong
trustpilot.com
Sep 30, 2025
Great service
...
S
Sam
trustpilot.com
Sep 30, 2025
great customer service
...
S
Sally Taylor
trustpilot.com
Sep 30, 2025
Lovely clothing
Love this is made in the...
L
Louise Mason
trustpilot.com
Sep 30, 2025
Jeans were a terrible fit absolutely no…
Jeans were a terrible fit absolutely no give, felt like cardboard had to return which cost m...
N
Neal Streamer
trustpilot.com
Sep 30, 2025
Excellent products and a quick and…
Excellent products and a q...
M
M. Dendy
trustpilot.com
Sep 30, 2025
The BEST socks ever!!!!
...
P
PAW
trustpilot.com
Sep 30, 2025
Best moleskins on the market
Best moleskins on the...
J
John Vickers
trustpilot.com
Sep 30, 2025
This review is about Teddy Edward’s…
This review is about Teddy Edward’s socks. They’re ludicrously soft, fit totally as expected and just make you glad you...
A
Alison P
trustpilot.com
Sep 30, 2025
Beautifully designed and well made…
Beautifully designed and well made products and fr...
k
karen
trustpilot.com
Sep 30, 2025
Excellent quality
Easy to order , promp...
M
MW
trustpilot.com
Sep 30, 2025
Excellent quality
Excellent quality, both in t...
R
Robert Slater
trustpilot.com
Sep 30, 2025
Excellent product and excellent…hoody
Excellent product and excellent...
b
benedict kelly
trustpilot.com
Sep 30, 2025
always a pleasure to deal with this…
always a pleasure to deal with this company. Well made clothin...
K
Keven Hulbert
trustpilot.com
Sep 30, 2025
Can't fault the products or service top…
Can't fault the products or...
M
Mrs D Fielding
trustpilot.com
Sep 30, 2025
Always excellent qualityBritish Quality
...
J
James Fielding
trustpilot.com
Sep 30, 2025
I didn’t actually buy a pair in the end…
I didn’t actually buy a pair in the end as the fit just didn’t work f...
M
Martin
trustpilot.com
Sep 30, 2025
Lovely socks
Lovely socks, size 7-11. Just big enough i am 10...
D
Danni and James, London
trustpilot.com
Sep 30, 2025
Amazing quality jeans & socks
Amazing quality moleskin jeans/trousers. The alpaca socks too... Genuinely the comfiest winter socks I've ever worn! Both the trousers and socks are g...
Conclusion
Reviews for Teddy Edward most often highlight product quality and customer service, with many customers praising shirts, socks and moleskin trousers. Delivery and ordering are frequently described as prompt and straightforward. A small number of reviews note sizing limits or a problematic returns experience, including a missing prepaid return label and an associated cost. Prospective buyers should consider checking size options and the returns policy before buying. Overall, reviews indicate consistent product and service satisfaction but verify return procedures if returns are a concern.