Shoppers often point to major price advantages on smartphones, tablets, and accessories. Many say items arrived new, well packed, and working. A clear group of reviews describe non-delivery, slow dispatch, and refunds held back until buyers opened payment disputes. Several also flag warranty and return terms that add international shipping costs.
Examples from available reviews (May 2021 – Mar 2026).
Got a brand new Samsung S21 Ultra at a large saving despite slow dispatch.
“I got a brand new unopened and perfectly operating Samsung S21 Ultra 5G for £730!”
iPad Air arrived well packaged within two weeks without issues.
“It arrived in about two weeks, well packaged.”
iPad did not arrive and bank refund was required.
“SCAM! I orderee an iPad from Tecobuy and it didn't arrive even after 2 months.”
Warranty claims require return to Hong Kong making warranty effectively worthless.
“ALL WARRANTY CLAIMS MUST BE RETURNED TO HONG KONG AT BUYER'S EXPENSE.”
Complaints mainly involve orders not arriving, long waits before dispatch, and parcels marked delivered that never showed up. Several reviewers say they only got their money back after opening a bank or payment dispute. A smaller group report smooth after-sales help and successful refunds.
Many buyers highlight big savings on branded phones, tablets, cameras, and accessories. Several confirm they received genuine products at low prices and got what they expected. A minority describe prices that seemed too low, followed by items that appeared counterfeit or faulty.
Accounts split between fast, straightforward purchases and long cases that ended in disputes. Positive reviews mention quick delivery and neat packaging. Negative ones describe customs delays, repeated follow-ups for updates, and escalation to banks or PayPal.
Reviews range from new, fully working devices to early failures or non-genuine goods later flagged by manufacturers. Several reviewers report faults within months and trouble getting repairs or replacements that satisfied them. Others explicitly say their items arrived brand new and correctly packaged.
Many comments describe weak tracking details, incorrect tracking numbers, and slow or missing replies. Reviewers often say they had to chase the seller for updates. A smaller number mention clear dispatch messages and tracking that was good enough.
Feedback is sharply split: strong satisfaction driven by low prices, and serious frustration linked to delivery failures and refund disputes. Several complaints focus on return logistics and warranty rules that push costs onto the buyer. Positive recommendations mostly come from customers who received working products quickly.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
S21 Ultra was a faulty Chinese version and 5G functionality did not work.
“worst thing faulty phone, Chinese version, 5G doesn't work”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Tecobuy is an online retailer focused on consumer electronics. It lists items including smartphones, tablets, laptops, cameras, gaming consoles, and accessories. The online store shows product details, prices, and photos on individual listings. The site also posts delivery and return terms and offers basic customer support channels.