Reviewers often mention fast shipping and attentive support from TechTrade. Many say their devices arrived in very good condition and were well packed. A small number note minor issues such as display sharpness, low speaker volume, or trouble pairing peripherals. When faults were reported, reviewers say they were usually sorted quickly through an exchange or by contacting support.
Examples from available reviews (Dec 2021 – Feb 2026).
Service was superb, courteous and helpful.
“Superb, courteous and helpful service.”
Fast delivery, well packaged, excellent value and highly recommended.
“nice piece of kit well packaged and amazing value”
Colour not sharp and speaker volume too low.
“Colour was not sharp enough”
Prompt delivery and effective, courteous handling of a problem.
“Prompt delivery, prompt, effective handling of only problem, courtesy to customer.”
Several reviews point to quick help by phone and email, including support with setup and exchanges. Reviewers mention next-day delivery, active follow-up on problems, and hands-on help with software and repairs. A few note imperfect handling, but these comments are rare.
Customers often highlight competitive prices and say refurbished purchases offer good value. Some reviews also mention a strong range of products and helpful buying advice. Direct complaints about price or value are minimal.
Most reviewers describe an easy buying process, delivery that arrives early or on time, and straightforward setup. A small number mention difficulty pairing peripherals or receiving an older operating system. Those who ran into problems say support helped quickly.
Many reviews say devices arrive well packed, fully working, and close to like-new condition. A few mention issues such as quiet speakers or less sharp colour rendering. Reviewers say exchanges or upgrades addressed these isolated concerns.
Reviews frequently mention fast email replies and product descriptions that matched what arrived. Several note quick responses when items were missing and useful delivery updates. Negative comments about communication are uncommon.
Feedback is strongly positive overall, with many five-star reviews mentioning service, delivery, and device condition. Lower ratings appear in a small minority, and those reviews describe issues that were resolved. Together, the reviews suggest reliable fulfilment and responsive aftercare.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Service was superb, courteous and helpful.
“Superb, courteous and helpful service.”
Fast delivery, well packaged, excellent value and highly recommended.
“nice piece of kit well packaged and amazing value”
Pleased with purchase and impressed by rapid, helpful customer support.
“email reply within a minute”
Quick delivery and item as described; satisfied overall.
“quick delivery”
Good computer selection, reasonable prices, very good condition and delivery.
“Excellent choice of Computers, well priced and very good condition”
Next-day delivery and exceptional phone support that solved setup issues.
“They even went beyond expectations and helped me download MS Office”
Silver grade MacBook arrived in mint condition within 24 hours.
“Arrived within 24hrs in mint condition.”
Delivered early, in perfect condition though peripherals were tricky to pair.
“the computer was delivered before it was scheduled and is in perfect condition.”
iMac works perfectly and appears like new; good value.
“works perfectly and looks as if it is brand new.”
Prompt responses across phone, despatch and delivery.
“Everything was very prompt.”
MacBook Pro arrived as described, in perfect condition, with fast delivery.
“And everything look perfect and clean, no body scratches.”
Well packed computer in good condition; impressed with quality and price.
“very impressed with quality and price.”
Easy to set up with next day delivery; exceeded expectations.
“Loved how easy it was to set up and next day delivery with UPS.”
Excellent, trustworthy service with comprehensive repairs and data transfer.
“Tech Trade is the BEST It company I have ever experienced.”
Good service and fast delivery
“Good service fast delivery”
Always receive great service from this company.
“Al ways have great service”
Quick, helpful response and efficient, no-fuss exchange with discount.
“Very quick to respond and super helpful.”
Helpful staff; computer arrived as promised and looks brand new.
“Computer itself is excellent and looks brand new.”
Helpful phone support allowed easy exchange and next-day delivery.
“Extremely helpful when I called.”
Gold quality MacBook Air arrived next day, well packed and like new.
“well packed and the condition is like New.”
Good price and fast delivery with helpful staff.
“Good price for my apple imac”
Ordered Saturday and delivered Tuesday; would use again.
“Brilliant service, ordered on Saturday & delivered on Tuesday.”
Good communication, delivery and product; used them twice recently.
“Communication was good. Delivery was good. Product was good.”
Seamless purchase with quick arrival and pristine condition.
“the experience from start to finish went without a hitch!”
Prompt delivery and effective, courteous handling of a problem.
“Prompt delivery, prompt, effective handling of only problem, courtesy to customer.”
Reviewer praised the great service, product, and price.
“GREAT SERVICE ! GREAT KIT ! GREAT PRICE”
Positive reviews on the site helped them choose to purchase.
“reviews were very helpful”
Wrong OS exchanged promptly; replacement arrived within two days.
“they immediately agreed to exchange the machine for a replacement with newer OS.”
Colour not sharp and speaker volume too low.
“Colour was not sharp enough”
Great product with fast delivery; reviewer would use again.
“Great product, fast delivery, would use again.”
Arrived Tuesday, easy to set up and works very well.
“setting up was a piece of cake!”
Products were described clearly and matched their descriptions.
“Clear description of products and condition”
Refurbished MacBook delivered quickly and securely; communication was great.
“Great communication from Tech Trade”
High quality second-hand computer, good price, next-day delivery.
“Really good quality second hand computer.”
One MacBook missing initially; email reply was instant and resolved.
“they replied instantly and located the second one.”
Very speedy delivery; product is up and running brilliantly.
“Very speedy delivery, much appreciated.”
Helpful phone support and overall excellent service; very happy with Mac.
“Excellent service, from start to finish very helpful on the phone”
Good product selection, competitive pricing, and reliable advice.
“Excellent selection of products, competitive pricing plus valuable and reliable advice.”
iMac arrived quickly and in better condition than expected; OS dated.
“product better than described”
Top-tier service with next-day delivery and quick upgrade exchange.
“Absolutely top tier service from start to finish.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
TechTrade is an online retailer and service provider focused on computers and IT equipment. It sells refurbished and new devices and also offers repair and refurbishment services. TechTrade fulfils orders with tracked delivery options across the UK and provides customer support by phone and email. The business also manages trade-ins, data transfer, and hardware upgrades.