Reviews Analysed
21
We Collect & Analyse Reviews
Technextday
Experiences & Reviews
Technextday is a UK-based online retailer specialising in consumer electronics and PC components. Typical product categories include laptops, motherboards, memory and peripherals. The company sells through its own site and third-party marketplaces; customers should verify delivery, returns and warranty terms before purchasing.
Overview & Key Metrics
Positive Sentiment
57%
Latest Review
17d
Overall Rating
3.1
Our Analysis
🎯
Service quality
Delivery and fulfilment are frequently fast, but many reviews cite cancelled orders, wrong items or difficult returns.
Share
Mixed
31%
💰
Value for money
Several reviewers highlight competitive pricing and better-than-average prices compared with other retailers.
Share
Strong
5%
⚡
User experience
Site navigation, ordering and tracking are praised by multiple customers; a minority report website downtime or access issues.
Share
Strong
6%
🔧
Product quality
Product reports vary: some items arrive well packaged and functional, others are reported faulty, incorrect or require RMA.
Share
Mixed
11%
📞
Communication
A recurring concern: unresponsive or terse customer replies, automated unmonitored emails and slow or refused refunds.
Share
Weak
14%
⭐
Overall experience
Overall impressions are mixed: many satisfied customers for delivery and price, but many others report unresolved support and refund problems.
Share
Mixed
33%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Rude and refuse refunds
"I bought a £100 PC case from them through Temu, I returned it using the return QR code I was given because there was an issue and I needed to change p..."
Samson Steer-Khan
Trustpilot
Sep 30, 2025
Featured for: Refusal to refund; rude responses
Problem free purchase!
"Fast dispatch from seller, no more than a 2 day wait, before my purchase was in the hands of the courier. The tracking was precise & the outer carriag..."
Customer
Trustpilot
Sep 30, 2025
Featured for: Fast dispatch and careful packaging
Avoid if possible
"I have no other option but to leave a review... year ago now I purchased a motherboard through Amazon who was selling the part from company called Tec..."
Nela
Trustpilot
Sep 30, 2025
Featured for: Warranty return delayed; no updates
Ratchet And Clank Rift Apart PS5 Game
" I love this Technextday as well as its products. The website is easy to navigate, ordering process simple, prices very competitive, wide range of products , fast delivery but I would award them 3 stars. I ordered Ratchet And Clank Rift Apart PS5 Game and DELL Inspiron 15 3000 Laptop AMD Ryzen 5-3500U 8GB RAM 256GB SSD 15.6 Inch Win10 Home laptop. When the products arrived, the laptop was exactly the brand but the ps was something different hence my only gripe. I Contacted them wanting to know why they had shipped the wrong product. That is when I was told the ps5 I wanted was out of stock. The lady on the phone apologized for not notifying us of unavailability. She also asked me to return a refund but I decided to just keep it to avoid the many hustles. "
Mackenzie Nelson
Collected.reviews
Nov 24, 2021
Featured for: Wrong item yet fast delivery
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
T
Toni Cristi C. Gârbea & Duca
trustpilot.com
Sep 30, 2025
I think it is a slightly space for…
I think it is a slightly space for better. Not getting wrong, I’m happy with service. It was in time everything...
S
Samson Steer-Khan
trustpilot.com
Sep 30, 2025
Rude and refuse refunds
I bought a £100 PC case from them through Temu, I returned it using the return QR code I was given because there was an issue and I needed to change p...
M
Mohammad Kiani
trustpilot.com
Sep 30, 2025
cancelled my order with in minutes of…
cancelled my order wit...
T
Tom Hardy
trustpilot.com
Sep 30, 2025
The worst company for pc builders
Beware: if you encounter issues and need to process an RMA, they will make the process extremely difficult. You will not be able to use the manufactur...
C
Customer
trustpilot.com
Sep 30, 2025
Problem free purchase!
Fast dispatch from seller, no more than a 2 day wait, before my purchase was in the hands of the courier. The tracking was precise & the outer carriag...
N
Nela
trustpilot.com
Sep 30, 2025
Avoid if possible
I have no other option but to leave a review... year ago now I purchased a motherboard through Amazon who was selling the part from company called Tec...
R
Rajath
trustpilot.com
Sep 30, 2025
Good online retailer
Bought a b550i motherboard brand new. Deliver...
M
Mrs Lisa Davies
trustpilot.com
Sep 30, 2025
Missing items
Placed a large value order on 01/03/25 and paid for next day delivery, the email confirm delivery to be made by 04/03/25 at the latest. Sunday the web...
H
Hans
trustpilot.com
Sep 30, 2025
I DIDN'T RECEIVE THE ITEM AND CUSTOMER…
I DIDN'T RECEIVE THE ITEM AND CUSTOMER S...
S
Sławomir Taboła
trustpilot.com
Sep 30, 2025
Great and fast service
Great and fast se...
M
MR C
trustpilot.com
Sep 30, 2025
Terrible Experience
Terrible Experience Ordered and paid £139.35 for a motherboard. Received an email saying Sorry, your order was unsuccessful. Unfortunately, we couldn'...
C
Chand
trustpilot.com
Sep 30, 2025
Item arrived as Delivered as scheduled.
...
D
DR Tom Tasker
trustpilot.com
Sep 30, 2025
Prompt delivery
All good. Delivered prom...
J
Jerry Gawin
trustpilot.com
Sep 30, 2025
highly recommended
my first order....
J
John
trustpilot.com
Sep 30, 2025
Fast efficient Service
...
J
Jenya Cook
trustpilot.com
Sep 30, 2025
Silly company
Terrible company bought 2 products and cancelled them for no reason while still ha...
M
Martin Hopkins
trustpilot.com
Sep 30, 2025
Very quick delivery
Very quick delivery, as the name says TechNextDay. G...
P
Philip Brown
trustpilot.com
Sep 30, 2025
Excellent A+++++++++++++++++++++++++
Excellent A+++++++...
I
Ian Roberts
trustpilot.com
Sep 30, 2025
Disgraceful service
Disgraceful service, purchased a laptop via eBay. The laptop was faulty and the logo partially fell off one day after purchase. It was bought as a Xma...
R
Russ
trustpilot.com
Sep 30, 2025
Terrible support
Bought DDR5 RAM from them, 2 years later it's faulty, I sent an email to support and they...
Conclusion
Reviews of Technextday show a clear pattern: many customers report fast dispatch, accurate tracking and competitive pricing, which can make the retailer attractive for PC parts and peripherals. However, a substantial subset of reviews describe problems with customer support, delayed or withheld refunds and difficult RMA processes. Consumers should check the seller’s published return, refund and warranty procedures before buying and keep order records and courier tracking. For higher-value purchases consider using a payment method that offers buyer protection and confirm stock and delivery expectations in advance.