Reviewers most often highlight helpful, proactive customer support and generally fast delivery, making Tech Panda a positive option for UK tech purchases. Several buyers cite competitive prices and successful issue resolution (for example, replacement items and refunded shipping after a lost parcel). A minority report significant problems: lack of response, missing tracking or projects dropped mid-process. Product issues are uncommon but include packaging damage and one report of a stiff power cable. When considering Tech Panda, check shipping terms and keep order communications (emails or messages) for tracking and dispute resolution.
Examples from available reviews (Feb 2026).
Company was unresponsive and dropped the project midway, reviewer frustrated.
“they don’t respond and drop the project in midway”
Nearly three weeks passed with no update, tracking, or response.
“Almost 3 weeks with no update on item or tracking number provided, store site is closed and no response when emailing them.”
Company provided excellent service, replaced lost parcel and refunded shipping.
“Tech Panda sent a replacement very quickly through UPS”
Laptop acceptable but power cable was too stiff from packaging.
“power supply cable is too stiff”
Most reviewers praise Tech Panda's responsive, helpful customer service and fast delivery; a few report delayed dispatches or abandoned projects.
Several customers report competitive pricing and occasional refunds on shipping; a small set mention high shipping costs that affect perceived value.
Few reviews mention website or messaging: one reports the store site closed and no updates; another praises a quick website message response.
Many customers report items arriving in good working order; isolated issues appear (squashed packaging, a stiff power cable on one unit).
Frequent praise for quick email and phone responses and proactive order updates; a minority describe no replies or missing tracking information.
Overall impressions are mostly positive with repeat buyers and prompt problem resolution, though a few customers report unresolved or dropped orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Quotes shortened · As of: February 2026
Company was unresponsive and dropped the project midway, reviewer frustrated.
“they don’t respond and drop the project in midway”
Nearly three weeks passed with no update, tracking, or response.
“Almost 3 weeks with no update on item or tracking number provided, store site is closed and no response when emailing them.”
Company provided excellent service, replaced lost parcel and refunded shipping.
“Tech Panda sent a replacement very quickly through UPS”
Competitive pricing with delivery updates and no complaints.
“Competetive pricing, kept informed of delivery status. No complaints at all”
Quick response to email queries.
“Quick response to email querys”
Very responsive service with fast dispatch and timely delivery.
“I had a reply within 15 minutes!”
Quick service and a quality product.
“Great quick service. Quality product”
Owner promptly resolved delivery issue with excellent customer service.
“Fantastic customer service”
Reviewer praised the staff as 'exceptal'.
“Staff exceptal”
Good price and fast delivery, but packaging was inadequate.
“the box was a bit squashed.”
First-time buyer received professional updates and very fast delivery.
“they were very professional always sending me info on the order status”
Laptop acceptable but power cable was too stiff from packaging.
“power supply cable is too stiff”
Faultless experience with tremendous service and super quick delivery.
“Absolutely faultless!”
Product was great with no problems reported.
“Great stuff. No problems at all.”
All was okay and delivery was very fast.
“All ok . Very fast delivery.”
Customer service over the phone was great.
“Great customer service on phone.”
Reviewer was very happy with both product and service.
“Very happy, with product and service. .”
Company was prompt and courteous, actively resolving courier delivery issues.
“These guys however are prompt, courteous, and determined to rectify delivery issues.”
Excellent customer service and prompt shipping, no packaging problems.
“Excellent customer service and our router was shipped out promptly.”
Item arrived quickly and the team efficiently resolved the problem.
“Arrived very quickly and sorted out the problem”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Tech Panda is a UK-based online retailer specialising in consumer electronics and accessories. The company operates an e-commerce store offering items such as laptops, routers, peripherals and other tech goods and provides customer support through online channels.