Many reviewers highlight fast dispatch, helpful staff, and quick fixes when something goes wrong. Several mention rapid replies by email or phone and speedy replacements. A smaller group describes major communication breakdowns, including abandoned projects and long stretches with no updates. A few customers noted minor product issues such as squashed packaging and a stiff power cable.
Examples from available reviews (Mar 2026).
Company was unresponsive and dropped the project midway, reviewer frustrated.
“they don’t respond and drop the project in midway”
Nearly three weeks passed with no update, tracking, or response.
“Almost 3 weeks with no update on item or tracking number provided, store site is closed and no response when emailing them.”
Faultless experience with tremendous service and super quick delivery.
“Absolutely faultless!”
Good price and fast delivery, but packaging was inadequate.
“the box was a bit squashed.”
Positive service feedback comes up often, with many pointing to fast dispatch and hands-on help. Reviewers repeatedly say staff fixed delivery issues and sent replacements quickly. These upbeat service stories make up the main theme across reviews.
Price gets few mentions, but the comments that do appear are positive. A small number of reviewers call pricing competitive and say the cost felt fair given the delivery. With so little price feedback, it’s hard to judge how consistent the value is overall.
Many customers describe an easy ordering process and very fast delivery. First-time buyers in particular mention professional updates and clear communication. Similar smooth experiences show up in multiple reviews.
Most product comments describe quality as fine or good. A few reviewers mention transit-related problems like a squashed box and a stiff power cable. These issues come up rarely and usually point to packaging rather than how the product works.
Reviews split sharply on communication. Several describe instant replies by email or phone, while a smaller but noticeable group reports no response, long delays, or projects abandoned midway. The mix suggests uneven customer communication.
Overall feedback leans positive, with many high ratings, quick dispatch, and fast problem-solving. A few serious communication failures, though, leave some customers questioning reliability and stand out as a clear negative.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Quotes shortened · As of: March 2026
Company was unresponsive and dropped the project midway, reviewer frustrated.
“they don’t respond and drop the project in midway”
Nearly three weeks passed with no update, tracking, or response.
“Almost 3 weeks with no update on item or tracking number provided, store site is closed and no response when emailing them.”
Company provided excellent service, replaced lost parcel and refunded shipping.
“Tech Panda sent a replacement very quickly through UPS”
Competitive pricing with delivery updates and no complaints.
“Competetive pricing, kept informed of delivery status. No complaints at all”
Quick response to email queries.
“Quick response to email querys”
Very responsive service with fast dispatch and timely delivery.
“I had a reply within 15 minutes!”
Quick service and a quality product.
“Great quick service. Quality product”
Owner promptly resolved delivery issue with excellent customer service.
“Fantastic customer service”
Reviewer praised the staff as 'exceptal'.
“Staff exceptal”
Good price and fast delivery, but packaging was inadequate.
“the box was a bit squashed.”
First-time buyer received professional updates and very fast delivery.
“they were very professional always sending me info on the order status”
Laptop acceptable but power cable was too stiff from packaging.
“power supply cable is too stiff”
Faultless experience with tremendous service and super quick delivery.
“Absolutely faultless!”
Product was great with no problems reported.
“Great stuff. No problems at all.”
All was okay and delivery was very fast.
“All ok . Very fast delivery.”
Customer service over the phone was great.
“Great customer service on phone.”
Reviewer was very happy with both product and service.
“Very happy, with product and service. .”
Company was prompt and courteous, actively resolving courier delivery issues.
“These guys however are prompt, courteous, and determined to rectify delivery issues.”
Excellent customer service and prompt shipping, no packaging problems.
“Excellent customer service and our router was shipped out promptly.”
Item arrived quickly and the team efficiently resolved the problem.
“Arrived very quickly and sorted out the problem”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Tech Panda runs an online shop for consumer electronics and computer accessories. The site lists product specs and sells items like laptops, peripherals, and networking equipment. Customers buy through the website using common payment methods. Support is available by email and phone, and orders ship through third-party couriers.