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We Collect & Analyse Reviews

Tech Panda
Experiences & Reviews

Tech Panda is a UK-based online retailer specialising in consumer electronics and accessories. The company operates an e-commerce store offering items such as laptops, routers, peripherals and other tech goods and provides customer support through online channels.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 90%
Latest Review 19d
Overall Rating
4.5

Our Analysis

🎯

Service quality

Most reviewers praise Tech Panda's responsive, helpful customer service and fast delivery; a few report delayed dispatches or abandoned projects.

Share
30%
Strong
💰

Value for money

Several customers report competitive pricing and occasional refunds on shipping; a small set mention high shipping costs that affect perceived value.

Share
6%
Mixed
⚡

User experience

Few reviews mention website or messaging: one reports the store site closed and no updates; another praises a quick website message response.

Share
3%
Mixed
🔧

Product quality

Many customers report items arriving in good working order; isolated issues appear (squashed packaging, a stiff power cable on one unit).

Share
12%
Strong
📞

Communication

Frequent praise for quick email and phone responses and proactive order updates; a minority describe no replies or missing tracking information.

Share
17%
Strong
⭐

Overall experience

Overall impressions are mostly positive with repeat buyers and prompt problem resolution, though a few customers report unresolved or dropped orders.

Share
31%
Strong

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

B
Business point
trustpilot.com Sep 30, 2025

Never trust company all are fraud they…

Never trust company all are fraud they don’t respond and drop the project in midway don’t trust all reviews and work...

M
Maiki Jan
trustpilot.com Sep 30, 2025

Almost 3 weeks with no update on item…

Almost 3 weeks with no update on item or tracking number prov...

B
BayneO
trustpilot.com Sep 30, 2025

This is the company you want to go to for tech goods

This is the company you want to go to for your tech goods in the UK, absolutely phenomenal customer service, Royal Mail lost my order and Tech Panda s...

M
Mr B COWARD
trustpilot.com Sep 30, 2025

Competetive pricing

Competetive pricing, kept informed of...

B
Bob Ramshaw
trustpilot.com Sep 30, 2025

Quick response to email querys

Quick response...

T
Tristan
trustpilot.com Sep 30, 2025

Excellent service from the word go

Excellent service from the word go! As the item I bought was £80 (20%) cheaper here than anywhere else, I emailed to check stock availability and when...

R
Rachael Burbridge
trustpilot.com Sep 30, 2025

Great quick service

Great quick servic...

N
Nigel Barber
trustpilot.com Sep 30, 2025

Best customer service ever

I stumbled across this website while searching for a new laptop. I found the perfect one at an amazing price and ordered it. Right from the start the...

m
michael pinder
trustpilot.com Sep 30, 2025

Staff exceptal

...

G
Gabriel
trustpilot.com Sep 30, 2025

Great price

Great price, fast delivery, although I would suggest better packing as the box was a bit squashe...

H
H. A.
trustpilot.com Sep 30, 2025

First time I bought from them and was a…

First time I bought from them and was a bit weary but I needn't worry, they were very professional always sending m...

P
Peter
trustpilot.com Sep 30, 2025

3/4 OK

The Asus laptop is OK but the power supply cable is...

D
Danny
trustpilot.com Sep 30, 2025

Absolutely faultless

Absolutely faultless! Tremendous customer service, s...

A
Alex
trustpilot.com Sep 30, 2025

Great stuff

Great stuff. No...

D
Dariusz
trustpilot.com Sep 30, 2025

All ok

...

M
Muthoni
trustpilot.com Sep 30, 2025

Great customer service on phone.

Great customer s...

E
Elke Stevens
trustpilot.com Sep 30, 2025

Very happy, with product and service.

Very happy, with pr...

P
Philip Smith
trustpilot.com Sep 30, 2025

Great Customer service - shame about their delivery partner on this occasion.

I can't praise tech panda enough over my order, as they has been fighting my corner since Delivery company tried delivering on Thursday 18th March 202...

J
J Mast
trustpilot.com Sep 30, 2025

Excellent customer service

Excellent customer service and our router was shipped out prompt...

D
David Kinder
trustpilot.com Sep 30, 2025

Arrived very quickly and sorted out the…

Arrived very quickly and sorted out the proble...

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Conclusion

Reviewers most often highlight helpful, proactive customer support and generally fast delivery, making Tech Panda a positive option for UK tech purchases. Several buyers cite competitive prices and successful issue resolution (for example, replacement items and refunded shipping after a lost parcel). A minority report significant problems: lack of response, missing tracking or projects dropped mid-process. Product issues are uncommon but include packaging damage and one report of a stiff power cable. When considering Tech Panda, check shipping terms and keep order communications (emails or messages) for tracking and dispute resolution.