Reviews Analysed
12
We Collect & Analyse Reviews
Tateossian London
Experiences & Reviews
Tateossian London is a UK-based designer jewellery brand that produces men’s and women’s accessories such as cufflinks, bracelets and chains. The brand operates an online store and sells finished jewellery pieces that often combine metalwork with leather, beads and mechanical details. Consumers searching for reviews of Tateossian London commonly look for information on cufflink durability, bracelet materials, returns and customer service.
Overview & Key Metrics
Positive Sentiment
25%
Latest Review
18d
Overall Rating
2.0
Our Analysis
🎯
Service quality
Several reviews describe poor post-sale handling: repeated faults, repairs returned unresolved, and refusals to cover return costs despite defects.
Share
Weak
13%
💰
Value for money
Multiple reviewers judge prices high relative to durability, calling some items overpriced for the level of material and finish received.
Share
Weak
10%
⚡
User experience
Some customers praise the website and easy exchanges; others report unavailable items online and understaffed or poorly run physical stores.
Share
Mixed
10%
🔧
Product quality
Frequent complaints detail broken clasps, peeling coatings, snapped cords, unravelled beads and missing decals; a minority describe longstanding items still in use.
Share
Weak
26%
📞
Communication
A few customers note quick, helpful responses, but several describe unhelpful replies, strict return enforcement and staff indifference.
Share
Weak
10%
⭐
Overall experience
Overall the reviewed experiences lean negative, driven by durability and service issues, though isolated reviews report satisfactory purchases and service.
Share
Weak
31%
Our Independent Methodology
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Data Collection
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AI Analysis
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Featured Customer Experiences
Representative examples from 12 verified reviews (May 2022 – September 2025).
Profoundly awful quality items
"This was my first, and last, experience with Tateossian. I expected that a £100 pair of Cufflinks would last more than one use. Sadly, I was mistaken...."
Adam
Trustpilot
Sep 30, 2025
Featured for: detailed product and returns complaint
Impressive customer service
"I had to leave a review to express how impressed I've been with this business. I recently placed an order during the black Friday sale and Tateossian..."
Karen Owen
Trustpilot
Sep 30, 2025
Featured for: positive customer-service and exchange example
Poor leather quality and even worse customer service
"I purchased a “leather” bracelet for my partner’s birthday. The quality of the leather is quite disappointing. It’s not very pliable and feels closer..."
Madison
Trustpilot
Sep 30, 2025
Featured for: return-window and quality complaint
Tateossian Jewelry Review - A Must-See Collection!
"I recently discovered Tateossian's collection of designer jewelry and I must say, I am impressed! The range of options for both men and women is quite extensive. My personal favorite was the personalized leather bracelets that they offer. The quality of the craftsmanship is evident in every piece. One thing that stood out to me was their signature mechanical cufflinks. This unique design caught my eye and would make a great addition to any formal outfit. Additionally, their gold chains exude elegance and sophistication - perfect for special occasions or as an everyday statement accessory. What sets Tateossian apart from other jewelry brands is not only their attention to detail but also their commitment to sustainability through ethical sourcing practices. The shopping experience on their website was smooth and easy-to-navigate with plenty of high-quality images showcasing each product from different angles. Overall, I highly recommend checking out Tateossian's designer jewelry selection if you're in search of something stylish yet timeless. They have succeeded in creating pieces that strike a balance between luxury designs while still being accessible for a wide audience"
Calista Welch
Collected.reviews
May 24, 2022
Featured for: positive product quality and website UX
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 12 reviews
All Customer Reviews
Sources: Trustpilot (11) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Matthew Wiener
trustpilot.com
Sep 30, 2025
Awful experience and product
If I could give this company a zero I would. Bought a $200 men’s bracelet. Clasp came undone, fell off and lost, first time I...
K
Karen Owen
trustpilot.com
Sep 30, 2025
Impressive customer service
I had to leave a review to express how impressed I've been with this business. I recently placed an order during the black Friday sale and Tateossian...
V
Vee
trustpilot.com
Sep 30, 2025
Absolute garbage
I wore the bracelet for around 2 months, never got it wet and I’m a nurse so has not been put through harsh treatment. Within 2 weeks a plastic coatin...
I
Ian Gates
trustpilot.com
Sep 30, 2025
Poor customer service.
Poor customer service. I bought a bracelet, which when it arrived I was very happy about. However within a couple of months the "robot" clasp kept ope...
M
Madison
trustpilot.com
Sep 30, 2025
Poor leather quality and even worse customer service
I purchased a “leather” bracelet for my partner’s birthday. The quality of the leather is quite disappointing. It’s not very pliable and feels closer...
A
A Edin
trustpilot.com
Sep 30, 2025
Some products are unavailable
Some products for sale on website are unavailable or discontinued with no lik...
C
Customer
trustpilot.com
Sep 30, 2025
They’re quite annoying
They’re quite annoying. Some of their stuff is nice but they’re priced very high for what it is, presumably to project an image. Their website has a r...
A
Adam
trustpilot.com
Sep 30, 2025
Profoundly awful quality items
This was my first, and last, experience with Tateossian. I expected that a £100 pair of Cufflinks would last more than one use. Sadly, I was mistaken....
O
Ovi
trustpilot.com
Sep 30, 2025
I have 2 bracelets from Tateossian and…
I have 2 bracelets from Tateossian and...
D
David Gill-Collis
trustpilot.com
Sep 30, 2025
Overpriced and subpar quality
I've recently bought a couple of your bead bracelets (from TKMAXX) and am really disappointed with the quality. Both have come apart (the fishing line...
D
Daniel Perimov
trustpilot.com
Sep 30, 2025
simply elegant
simply elegant !...
C
Calista Welch
Collected.reviews
May 24, 2022
Tateossian Jewelry Review - A Must-See Collection!
I recently discovered Tateossian's collection of designer jewelry and I must say, I am impressed! The range of options for both men and women is quite extensive. My personal favorite was the personalized leather bracelets that they offer. The quality of the craftsmanship is evident in every piece.
One thing that stood out to me was their signature mechanical cufflinks. This unique design caught my eye and would make a great addition to any formal outfit. Additionally, their gold chains exude elegance and sophistication - perfect for special occasions or as an everyday statement accessory.
What sets Tateossian apart from other jewelry brands is not only their attention to detail but also their commitment to sustainability through ethical sourcing practices.
The shopping experience on their website was smooth and easy-to-navigate with plenty of high-quality images showcasing each product from different angles.
Overall, I highly recommend checking out Tateossian's designer jewelry selection if you're in search of something stylish yet timeless. They have succeeded in creating pieces that strike a balance between luxury designs while still being accessible for a wide audience
Conclusion
Reviews in this set show recurring concerns about product durability (clasps, coatings, threading) and post-sale handling. Several customers describe unsatisfactory repair or return experiences, while a smaller number report prompt, helpful support and durable older items. If considering a Tateossian London purchase, check return and repair policies, inspect clasps and materials where possible, and retain receipts or buy from a local retailer for easier returns. For searches about Tateossian London, focus on product-specific durability and customer-service records when weighing options.