Several reviews describe products failing soon after purchase, including clasps, bracelets, and cufflink decals coming loose. Some customers say the materials feel synthetic despite being sold as leather. A smaller group notes fast, apologetic help from staff and points to visible craftsmanship. A few also question the pricing and mention limited stock availability online.
Examples from available reviews (May 2022 – Mar 2026).
Bracelet clasp failed on first wear and customer service was poor.
“Clasp came undone, fell off and lost, first time I wore it.”
Bracelet deteriorated quickly and was not genuine leather.
“Not leather as it claimed to be and certainly not worth Au $275.”
Company apologised and quickly resolved order mistakes and exchanges.
“they were so quick to apologise and sort it out.”
Customer appreciates Tateossian's well-crafted, stylish jewellery and smooth online shopping.
“The quality of the craftsmanship is evident in every piece.”
Some reviewers mention quick apologies and fast fixes to order issues. Others describe returns being handled poorly and being told to cover return postage. Reviews include both strong and weak service experiences.
Several reviewers question whether the price matches the build and material quality. One review directly says the pricing is high for what you get. These value concerns often appear alongside doubts about whether materials are authentic.
One reviewer says items shown online were unavailable or discontinued, with no alternatives offered. Another praises an easy online shopping experience. Stock issues show up less often than complaints about how the products hold up.
Most critical reviews focus on physical failures: clasps and fastenings opening, beads and bracelets coming apart, and decals peeling off. Several customers say the leather feels synthetic rather than genuine. A smaller number of reviews compliment the craftsmanship and look.
Some customers describe clear, fast replies and staff taking steps to fix problems. Others report weak responses or being refused a return unless they pay for shipping. Communication comes across as inconsistent.
Reviews split between early product failures and a smaller set of very satisfied customers. Many low ratings centre on durability and materials. Higher ratings tend to highlight service recovery or visible craftsmanship.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (11) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Bracelet clasp failed on first wear and customer service was poor.
“Clasp came undone, fell off and lost, first time I wore it.”
Company apologised and quickly resolved order mistakes and exchanges.
“they were so quick to apologise and sort it out.”
Bracelet deteriorated quickly and was not genuine leather.
“Not leather as it claimed to be and certainly not worth Au $275.”
Clasp repeatedly failed and company insisted returns at customer's cost.
“Poor customer service.”
Leather felt like plastic and return request was refused despite explanation.
“It’s not very pliable and feels closer to plastic than leather.”
Products listed online were unavailable or discontinued with no replacements.
“Some products for sale on website are unavailable or discontinued”
Products overpriced for perceived quality and store operations were poor.
“they’re priced very high for what it is”
Cufflink decal fell off after one use and product felt poorly made.
“the decal was missing from the base of the Cufflink.”
Both bracelets broke, indicating poor product quality.
“I have 2 bracelets from Tateossian and both of them broke.”
Bead bracelets unraveled and fell apart due to poor construction.
“Both have come apart”
Customer finds the product simply elegant and likes it a lot.
“simply elegant ! i like it a lot !”
I recently discovered Tateossian's collection of designer jewelry and I must say, I am impressed! The range of options for both men and women is quite extensive. My personal favorite was the personalized leather bracelets that they offer. The quality of the craftsmanship is evident in every piece.
One thing that stood out to me was their signature mechanical cufflinks. This unique design caught my eye and would make a great addition to any formal outfit. Additionally, their gold chains exude elegance and sophistication - perfect for special occasions or as an everyday statement accessory.
What sets Tateossian apart from other jewelry brands is not only their attention to detail but also their commitment to sustainability through ethical sourcing practices.
The shopping experience on their website was smooth and easy-to-navigate with plenty of high-quality images showcasing each product from different angles.
Overall, I highly recommend checking out Tateossian's designer jewelry selection if you're in search of something stylish yet timeless. They have succeeded in creating pieces that strike a balance between luxury designs while still being accessible for a wide audience
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Tateossian London is a London-based jewellery brand that designs and sells cufflinks, bracelets, necklaces, and accessories. It sells through its official website and authorised retail partners. Its collections often feature metalwork and accessory pieces for everyday wear and gifting. Customers can browse items online and order through the site.