Reviews in this set show recurring concerns about product durability (clasps, coatings, threading) and post-sale handling. Several customers describe unsatisfactory repair or return experiences, while a smaller number report prompt, helpful support and durable older items. If considering a Tateossian London purchase, check return and repair policies, inspect clasps and materials where possible, and retain receipts or buy from a local retailer for easier returns. For searches about Tateossian London, focus on product-specific durability and customer-service records when weighing options.
Examples from available reviews (May 2022 – Feb 2026).
Cufflink decal fell off after one use and product felt poorly made.
“the decal was missing from the base of the Cufflink.”
Company apologised and quickly resolved order mistakes and exchanges.
“they were so quick to apologise and sort it out.”
Leather felt like plastic and return request was refused despite explanation.
“It’s not very pliable and feels closer to plastic than leather.”
Customer appreciates Tateossian's well-crafted, stylish jewellery and smooth online shopping.
“The quality of the craftsmanship is evident in every piece.”
Several reviews describe poor post-sale handling: repeated faults, repairs returned unresolved, and refusals to cover return costs despite defects.
Multiple reviewers judge prices high relative to durability, calling some items overpriced for the level of material and finish received.
Some customers praise the website and easy exchanges; others report unavailable items online and understaffed or poorly run physical stores.
Frequent complaints detail broken clasps, peeling coatings, snapped cords, unravelled beads and missing decals; a minority describe longstanding items still in use.
A few customers note quick, helpful responses, but several describe unhelpful replies, strict return enforcement and staff indifference.
Overall the reviewed experiences lean negative, driven by durability and service issues, though isolated reviews report satisfactory purchases and service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (11) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Bracelet clasp failed on first wear and customer service was poor.
“Clasp came undone, fell off and lost, first time I wore it.”
Company apologised and quickly resolved order mistakes and exchanges.
“they were so quick to apologise and sort it out.”
Bracelet deteriorated quickly and was not genuine leather.
“Not leather as it claimed to be and certainly not worth Au $275.”
Clasp repeatedly failed and company insisted returns at customer's cost.
“Poor customer service.”
Leather felt like plastic and return request was refused despite explanation.
“It’s not very pliable and feels closer to plastic than leather.”
Products listed online were unavailable or discontinued with no replacements.
“Some products for sale on website are unavailable or discontinued”
Products overpriced for perceived quality and store operations were poor.
“they’re priced very high for what it is”
Cufflink decal fell off after one use and product felt poorly made.
“the decal was missing from the base of the Cufflink.”
Both bracelets broke, indicating poor product quality.
“I have 2 bracelets from Tateossian and both of them broke.”
Bead bracelets unraveled and fell apart due to poor construction.
“Both have come apart”
Customer finds the product simply elegant and likes it a lot.
“simply elegant ! i like it a lot !”
I recently discovered Tateossian's collection of designer jewelry and I must say, I am impressed! The range of options for both men and women is quite extensive. My personal favorite was the personalized leather bracelets that they offer. The quality of the craftsmanship is evident in every piece.
One thing that stood out to me was their signature mechanical cufflinks. This unique design caught my eye and would make a great addition to any formal outfit. Additionally, their gold chains exude elegance and sophistication - perfect for special occasions or as an everyday statement accessory.
What sets Tateossian apart from other jewelry brands is not only their attention to detail but also their commitment to sustainability through ethical sourcing practices.
The shopping experience on their website was smooth and easy-to-navigate with plenty of high-quality images showcasing each product from different angles.
Overall, I highly recommend checking out Tateossian's designer jewelry selection if you're in search of something stylish yet timeless. They have succeeded in creating pieces that strike a balance between luxury designs while still being accessible for a wide audience
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Tateossian London is a UK-based designer jewellery brand that produces men’s and women’s accessories such as cufflinks, bracelets and chains. The brand operates an online store and sells finished jewellery pieces that often combine metalwork with leather, beads and mechanical details. Consumers searching for reviews of Tateossian London commonly look for information on cufflink durability, bracelet materials, returns and customer service.