Product differed from pictures, had six lace holes and ran large.
“Actual product does not match product In pictures”
Reviews in this sample most often highlight product comfort, consistent build quality and prompt delivery. Several reviewers report repeat purchases and satisfaction with fit and materials, and some mention extra insole padding. However, a small number of buyers describe sizing problems (narrow toe or larger fit) and explicit complaints about return costs or product-image mismatches. If you prioritise reliable delivery and classic canvas trainers, the majority of reviewers report positive experiences; if fit is critical, check size guidance and return terms before buying.
Examples from available reviews (Sep 2025 – Feb 2026).
Product differed from pictures, had six lace holes and ran large.
“Actual product does not match product In pictures”
Long-term customer praises fit, quality and quick delivery.
“The quality and fit are the best and highly recommended.”
DPD delayed delivery, but parcel eventually arrived and pleased customer.
“Sadly the delivery was messed up by DPD but eventually the parcel was delivered and I'm delighted with my purchase.”
Comfortable shoes that suit many outfits; service was excellent.
“Service was excellent from start to receiving the pumps.”
Most reviewers report prompt delivery and good service. A smaller number note delivery issues with carriers (DPD) that delayed receipt of goods.
Opinions are mixed: several customers call prices fair or reasonable, while a few cite return costs or poor fit that reduce perceived value.
Few reviews mention the ordering UX; those that do describe easy ordering and straightforward checkout, but the sample size is small.
Most reviewers praise comfort, fit and overall build quality (some note extra insole padding). A minority report sizing, narrowness or product mismatches.
Reviewers rarely comment on direct company communication or customer-service exchanges in this sample; no clear pattern emerges.
Overall impressions are positive for most buyers, citing repeat purchases and satisfaction; a small group report disappointing fit and returns issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Quotes shortened · As of: February 2026
Parcel was lost but service replaced it quickly with another courier.
“the service was fantastic, with a replacement arriving quickly with a different courier.”
Loves new trainers, chose black and bought them in the sale.
“I just love my new superga trainers.”
Review states the products are quality.
“Quality products”
Easy ordering, quick delivery and good quality.
“Easy to order, quick delivery, good quality.”
Loves the product and it arrived quickly.
“Great product - love them! Quick to arrive.”
Website easy; footwear comfortable, good fit and quick delivery.
“The site is very easy to navigate, with items put into sections. A quick tap and your there.”
Very happy with multiple comfy pairs, bargains and hassle-free ordering.
“Hassle free ordering and delivery.”
Favourite brand with great new styles and very quick delivery.
“Their delivery service is super quick too.”
Has three pairs, finds them very comfortable with thick platform soles.
“They are so comfortable and I love the thick platform soles.”
High praise for quality, fit, sales and quick delivery.
“Beautiful quality trainers.”
Shoes as described with easy ordering and fast delivery.
“Shoes arrived exactly as described.”
Owns eight pairs; loves them but wishes for slightly longer laces.
“these superga trainers are so nice.i have 8 pairs now.”
One order arrived, another never arrived and refund given without explanation.
“These were due to be delivered but never arrived and a refund was sent to me but no explanation at all was given as to why the shoes never arrived”
Shoes well made but run half a size large and slip off.
“they are about 1/2 a size bigger and can’t be tightened enough to stop them slipping off so always go down half a size!”
Shoes ripped after five wears and customer care was unhelpful.
“Absolutely shocking customer care.”
High-top trainers arrived quickly and were good quality and price.
“good quality and they were a good price aswel”
Easy website and comfortable reduced trainers make for a great purchase.
“Easy website Love Superga trainers so comfortable and they were reduced, what's not to love”
Excellent shoes and a great shopping experience.
“Excellent shoes. Great shopping experience.”
Customer service ineffective; parcel marked delivered but not received.
“Ineffective customer service so far unable to resolve the case of my parcel that I never got although it was delivered.”
Reviewer describes the footwear as fabulous.
“Fabulous footwear”
Poor fit and unsupportive soles; returns were expensive.
“Not a good fit, the soles are not cushioned, expensive to return the items.”
Fair price, items as described and arrived promptly.
“very fair price, goods were as described, arrived promptly”
Good selection, true to size and comfortable.
“True to fit and comfortable.”
Review praises the product's fantastic quality.
“Fantastic quality product”
Trainers praised for quality and fast delivery.
“Great trainers, lovely quality, fast delivery.”
Shoes of great quality with fast delivery.
“Great quality shoes and fast delivery.”
DPD delayed delivery, but parcel eventually arrived and pleased customer.
“Sadly the delivery was messed up by DPD but eventually the parcel was delivered and I'm delighted with my purchase.”
Product differed from pictures, had six lace holes and ran large.
“Actual product does not match product In pictures”
Owns three pairs and loves them all.
“I have three pairs of Superga trainers and I love them all!”
Long-term customer praises fit, quality and quick delivery.
“The quality and fit are the best and highly recommended.”
Trainers are comfy, look good and were delivered quickly.
“Nice trainers - comfy and look good - quick delivery as well”
Comfortable shoes that suit many outfits; service was excellent.
“Service was excellent from start to receiving the pumps.”
Comfortable, stylish, perfect fit and easy ordering with quick delivery.
“so comfortable and stylish and are a perfect fit”
Quick service and a great product.
“Quick service, great product”
Shoes were exceptionally narrow and painful to wear.
“they are also exceptionally narrow at the front and too painful for me to wear.”
Easy ordering, great selection and prompt delivery.
“Easy ordering from a great selection, and all delivered promptly and with ease.”
Sneakers praised for great quality and stylish design.
“Really great quality and stylish sneakers.”
Bought on sale; comfortable with extra insole padding and good quality.
“some sort of extra padding in the insoles”
Loves the trainers and finds them perfect.
“Love my Superga trainers. Perfect thank you.”
Shoes were lovely, reasonably priced and delivered on time.
“Lovely shoes at a reasonable price. Delivered on time.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Superga is an Italian footwear brand best known for simple canvas trainers and casual shoes. The brand is commonly referenced for its classic silhouettes and a long-established presence in the casual footwear market. Consumers searching reviews for Superga typically look for information on fit, comfort, build quality and delivery experience for popular styles such as low-top canvas trainers.