In the available review, Sugarhill’s product attributes—fit, comfort, colours and prints—are described positively, and price is noted as favourable. However, the same review flags a delayed delivery and lack of notification, which affected the purchaser’s confidence. For shoppers prioritising product fit and design, this single review is encouraging; for those who need reliable shipping updates, consider checking delivery policies or contacting customer service before ordering. Combine this insight with more reviews to form a fuller view of Sugarhill’s overall service and product consistency.
Examples from available reviews (Nov 2021 – Feb 2026).
Dresses are lovely and well made, but delivery was delayed without notification.
“My delivery was delayed and I wasn't notified which got me worried.”
Reviewer reported a delayed delivery and no notification, which caused worry; fulfilment and delivery tracking appear to be a concern in this sample.
Price was described positively as "great" for the items bought; reviewer judged cost relative to product satisfaction as favourable.
Reviewer describes a positive user experience: child felt confident and excited wearing the garments, indicating strong fit and appeal.
Garments were reported as good quality, comfortable and cosy, with attractive colours and prints and a good fit according to the reviewer.
Reviewer highlighted a lack of notification about the delayed shipment; communication around order updates appears insufficient in this case.
Overall impression is positive despite fulfilment issues: reviewer awarded four stars based on product satisfaction but noted delivery problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Fast delivery and good quality clothing with inclusive sizing.
“Fast delivery, great quality clothing”
Decent quality clothes but somewhat pricey; reliable delivery and returns.
“It’s a little on the pricey side, but seems decent quality”
Very responsive customer service that resolved an issue quickly.
“Really brilliant customer service, very speedy communication”
Nice styles but some items bobble or shrink after washing.
“polyester cardigan went all bobbly after just three washes”
Gorgeous dress arrived quickly and matched expectations.
“the dress is utterly gorgeous.”
First order blouse had lovely fabric and vibrant colours.
“the fabric feels so lovely”
Good materials and fast delivery, but considered overpriced.
“They charge nearly £40 for a simple looking t-shirt”
Size chart was inaccurate, items arrived much too large.
“all three items were far too large”
Lovely dresses with fast delivery and good wash performance.
“Lovely dresses and fast delivery.”
Pleasant basics with good service but nothing particularly remarkable.
“no standout features that set them apart”
Great quality clothes that wash well and last.
“Great quality, wash well and last!”
Returns refused for alleged wear despite timely, tagged returns.
“they’re refusing a refund”
High-quality knitwear with great service and accurate sizing.
“The quality of their knitwear is second to none”
Birthday discount partly deducted on return, causing dissatisfaction.
“refund has deducted £5 discount as I have only kept one dress”
Sustainably made, well-presented clothes matching site descriptions.
“just as they appear on the site”
First order showed well-made, colourful items true to size.
“beautiful colours of well made clothes”
Very pleased; garments matched photos and were excellent quality.
“The quality is fantastic...”
Mostly great quality, though one shirt's embellishments deteriorated.
“the golden stars went of very quickly after only a few times of washing”
Missing parcel handled excellently and garments were well made.
“Sugarhill offers fantastic customer service.”
Beautiful, well-made and unique clothes that attract compliments.
“I absolutely love Sugarhill clothes - they're beautiful, well made and unique.”
My daughter can't get enough of these two knit dresses I bought recently. They fit her so well and look gorgeous . I have never seen her so confident and excited like she is thanks to Sugarhill Boutique for the Evie Knit Dress - Black, Color Flash and Olive Knit Dress - Charcoal, Dark Stars. They are of good quality, comfortable, cosy and fit well. The colors and prints are beautiful. The prices were great but I have an issue with the shipment process. My delivery was delayed and I wasn't notified which got me worried. For this reason, I will reward you 4 stars.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Sugarhill is a retailer referenced in consumer feedback platforms. This summary helps readers find patterns in customer reviews of Sugarhill, focusing on shipping, product fit and quality, pricing and overall satisfaction. Use this analysis alongside other sources when researching Sugarhill reviews and buying decisions.