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Strond
Reviews & Experiences

Many customers describe stable, fast eSIM connections and easy activation. Multiple users mention quick, helpful support through messaging channels. Several others report transaction problems, including cancelled orders, missing activation codes, and messages that went unanswered. A small group says the company withdrew an advertised price and offered a refund instead of sticking to the quoted rate.

Overview & Key Metrics

Review count
19
Sources
trustpilot.com, Collected.reviews
Last updated
March 2026

What reviewers often mention

🎯

Service quality

Most comments point to reliable mobile internet while travelling. Reviewers report connecting successfully in places such as Korea, Miami, Greece, Morocco, and Barcelona. A minority say the service did not work at all in at least one destination.

💰

Value for money

Several reviewers picked low-cost plans and felt the performance matched the price. A few say an advertised price was later withdrawn, with a refund offered instead of the original rate.

User experience

Many users describe fast, simple activation and steady connections during their trips. A smaller group could not activate because no activation code or confirmation ever arrived.

🔧

Product quality

Multiple reviews highlight easy installation, dependable roaming coverage, and good internet speeds. One review talks about a vintage watch and does not seem connected to the eSIM service; it stands out as a rare outlier.

📞

Communication

Several reviewers praise quick, polite WhatsApp support and mention agents by name who fixed activation issues. Others report no order confirmation, unanswered messages, and no reply after paying.

Overall experience

Feedback splits between many five-star reviews citing reliable connectivity and fast support, and several one-star accounts describing order or activation failures. The gap comes down to whether the purchase went through smoothly and whether the company followed up after payment.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (18) · Collected.reviews (1) · Quotes shortened · As of: March 2026

Jaz service

Company refused advertised price and offered a refund without accountability.

“they told me the price was a “website glitch” and they wanted to fully refund it”

Feb 01, 2026 · trustpilot.com
James usability

eSIM was easy to set up and worked without problems.

“The eSIM was very easy to set up and worked exactly as expected with no problems at all.”

Jan 30, 2026 · trustpilot.com
Marlen Vogt value

eSIM worked reliably and was among the cheapest providers.

“I have tried the eSIM it worked very good, without interruptions.”

Jan 26, 2026 · trustpilot.com
Kay-Uwe Müns communication

No order confirmation and customer support did not respond.

“nobody anwers on Whatsapp costumer support”

Jan 17, 2026 · trustpilot.com
Anna communication

Reviewer paid but never received QR code and got no support.

“I have ordered and paid for an eSim, but never got an email with a QR code.”

Jan 17, 2026 · trustpilot.com
Howard H service

eSIM worked as expected with good service in Morocco.

“Good service throughout Morocco.”

Oct 21, 2025 · trustpilot.com
Pmn value

Chose the cheapest eSIM and it worked well without issues.

“it was the Cheapest esim deals i could find”

Oct 19, 2025 · trustpilot.com
Vladimir Krolov usability

eSIM did not work in Turkey.

“not working in Turkey”

Sep 26, 2025 · trustpilot.com
Alex communication

Support quickly and kindly resolved activation and plan errors.

“they really fixed my problems kindly and quickly !”

Sep 03, 2025 · trustpilot.com
nicolas usability

The eSIM worked well and provided service in Korea.

“it work good in korea”

Aug 05, 2025 · trustpilot.com
Maja usability

Strong connection and simple activation in Greece.

“Great connection and simple activation”

Aug 05, 2025 · trustpilot.com
PepeQing experience

eSIM worked perfectly during vacation in Barcelona.

“it worked perfectly on my vacation in Barcelona.”

Jun 30, 2025 · trustpilot.com
Fritz Klinger quality

Roaming partner provided reliable coverage and easy installation.

“Installation was easy, no problems at all.”

Jun 23, 2025 · trustpilot.com
Igor Jovanovic quality

Service was excellent and very reliable.

“Excellent, very reliable, was able to work with Strong eSIM Internet.”

Jun 15, 2025 · trustpilot.com
Fernando Riveros service

Strongesim provided reliable internet abroad with excellent service.

“Also with excellent service, reliable and kind!”

Jun 06, 2025 · trustpilot.com
Michael Northrop communication

eSIM worked and support on WhatsApp was fast and helpful.

“got fast support from Onur on WhatsApp for any troubleshooting.”

Feb 28, 2025 · trustpilot.com
Ján Florovič communication

Customer support was very willing and helpful.

“Very willing and helpful customer support ❤️”

Jan 17, 2025 · trustpilot.com
Jahja Nur Zulbeari quality

Worked perfectly in Miami with quick setup and excellent speed.

“Setting it up was quick and simple, and the internet speed was excellent.”

Jan 09, 2025 · trustpilot.com
Ansel Schroeder 4/5

I recently purchased a vintage automatic pilot watch from Strond Timepieces and I must say that I am thoroughly impressed with my experience. The website was easy to navigate and provided all the necessary information about their unique product line.

My communication with customer service was prompt and helpful, making me feel like a valued customer throughout my purchase process. The quality of the watch is exceptional, as advertised on their website made up entirely of 1940's airplane parts which gave it an interesting history!

The craftsmanship on this timepiece is simply exquisite. It operates smoothly and its design is both stylish and functional at the same time which makes it great for everyday wear or special occasions.

Overall, I highly recommend Strond Timepieces for anyone looking for a timeless piece that will stand out in any collection. Their passion for creating these watches using original vintage materials reflects through each aspect of their business - from customer service to shipping to the product itself.

Thank you Strond Timepieces team for providing such an amazing experience!

Feb 13, 2023 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Strond

Strond is an eSIM provider that sells digital mobile data plans for international travellers. It offers regional and global data packages with different lengths and data amounts. Customers buy plans online through the Strond website. Product pages list plan details and supported countries, and the company also runs online payments and support channels.