Company refused advertised price and offered a refund without accountability.
“they told me the price was a “website glitch” and they wanted to fully refund it”
Many customers describe stable, fast eSIM connections and easy activation. Multiple users mention quick, helpful support through messaging channels. Several others report transaction problems, including cancelled orders, missing activation codes, and messages that went unanswered. A small group says the company withdrew an advertised price and offered a refund instead of sticking to the quoted rate.
Examples from available reviews (Feb 2023 – Mar 2026).
Company refused advertised price and offered a refund without accountability.
“they told me the price was a “website glitch” and they wanted to fully refund it”
Reviewer paid but never received QR code and got no support.
“I have ordered and paid for an eSim, but never got an email with a QR code.”
Strong connection and simple activation in Greece.
“Great connection and simple activation”
Worked perfectly in Miami with quick setup and excellent speed.
“Setting it up was quick and simple, and the internet speed was excellent.”
Most comments point to reliable mobile internet while travelling. Reviewers report connecting successfully in places such as Korea, Miami, Greece, Morocco, and Barcelona. A minority say the service did not work at all in at least one destination.
Several reviewers picked low-cost plans and felt the performance matched the price. A few say an advertised price was later withdrawn, with a refund offered instead of the original rate.
Many users describe fast, simple activation and steady connections during their trips. A smaller group could not activate because no activation code or confirmation ever arrived.
Multiple reviews highlight easy installation, dependable roaming coverage, and good internet speeds. One review talks about a vintage watch and does not seem connected to the eSIM service; it stands out as a rare outlier.
Several reviewers praise quick, polite WhatsApp support and mention agents by name who fixed activation issues. Others report no order confirmation, unanswered messages, and no reply after paying.
Feedback splits between many five-star reviews citing reliable connectivity and fast support, and several one-star accounts describing order or activation failures. The gap comes down to whether the purchase went through smoothly and whether the company followed up after payment.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (18) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Company refused advertised price and offered a refund without accountability.
“they told me the price was a “website glitch” and they wanted to fully refund it”
eSIM was easy to set up and worked without problems.
“The eSIM was very easy to set up and worked exactly as expected with no problems at all.”
eSIM worked reliably and was among the cheapest providers.
“I have tried the eSIM it worked very good, without interruptions.”
No order confirmation and customer support did not respond.
“nobody anwers on Whatsapp costumer support”
Reviewer paid but never received QR code and got no support.
“I have ordered and paid for an eSim, but never got an email with a QR code.”
eSIM worked as expected with good service in Morocco.
“Good service throughout Morocco.”
Chose the cheapest eSIM and it worked well without issues.
“it was the Cheapest esim deals i could find”
eSIM did not work in Turkey.
“not working in Turkey”
Support quickly and kindly resolved activation and plan errors.
“they really fixed my problems kindly and quickly !”
The eSIM worked well and provided service in Korea.
“it work good in korea”
Strong connection and simple activation in Greece.
“Great connection and simple activation”
eSIM worked perfectly during vacation in Barcelona.
“it worked perfectly on my vacation in Barcelona.”
Roaming partner provided reliable coverage and easy installation.
“Installation was easy, no problems at all.”
Service was excellent and very reliable.
“Excellent, very reliable, was able to work with Strong eSIM Internet.”
Strongesim provided reliable internet abroad with excellent service.
“Also with excellent service, reliable and kind!”
eSIM worked and support on WhatsApp was fast and helpful.
“got fast support from Onur on WhatsApp for any troubleshooting.”
Customer support was very willing and helpful.
“Very willing and helpful customer support ❤️”
Worked perfectly in Miami with quick setup and excellent speed.
“Setting it up was quick and simple, and the internet speed was excellent.”
I recently purchased a vintage automatic pilot watch from Strond Timepieces and I must say that I am thoroughly impressed with my experience. The website was easy to navigate and provided all the necessary information about their unique product line.
My communication with customer service was prompt and helpful, making me feel like a valued customer throughout my purchase process. The quality of the watch is exceptional, as advertised on their website made up entirely of 1940's airplane parts which gave it an interesting history!
The craftsmanship on this timepiece is simply exquisite. It operates smoothly and its design is both stylish and functional at the same time which makes it great for everyday wear or special occasions.
Overall, I highly recommend Strond Timepieces for anyone looking for a timeless piece that will stand out in any collection. Their passion for creating these watches using original vintage materials reflects through each aspect of their business - from customer service to shipping to the product itself.
Thank you Strond Timepieces team for providing such an amazing experience!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Strond is an eSIM provider that sells digital mobile data plans for international travellers. It offers regional and global data packages with different lengths and data amounts. Customers buy plans online through the Strond website. Product pages list plan details and supported countries, and the company also runs online payments and support channels.