Specscart
Experiences & Reviews
Specscart is an eyewear retailer offering prescription spectacles and related accessories under the Specscart brand. People consulting reviews typically seek information on product quality, delivery speed, customer support and pricing. This summary compiles customer feedback to help prospective buyers assess those factors.
Overview & Key Metrics
Our Analysis
Service quality
Reviews consistently praise fast delivery, quick order processing and helpful staff; no systematic reports of poor service in the sample.
Value for money
Several reviewers cite notable discounts and affordable pricing, often noting good quality relative to high‑street prices.
User experience
Customers describe an easy website, straightforward ordering, virtual try‑on and at‑home trial options; selection can feel extensive.
Product quality
Reported product quality is generally positive: frames described as sturdy and lightweight, prescriptions accurate and extras included.
Communication
Reviewers highlight prompt, polite and clear responses from staff, with helpful phone and messaging interactions reported.
Overall experience
Most reviewers report a positive overall experience, including repeat purchases, recommendations and satisfaction with delivery and product.
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Data Collection
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AI Analysis
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
Specscart: Affordable Glasses Frames With Great Quality & Service
"I recently purchased a pair of prescription glasses from Specscart and I have to say, I am thoroughly impressed with their service. Firstly, the prices were up to 50% off what you would pay on the high street for glasses frames in the UK - this is an absolute bargain. Secondly, they offer free tracked shipping which meant that my glasses arrived very quickly. What stood out to me was how easy it was to navigate their website and find my perfect pair of eyeglasses frames. The range of options available is extensive but not overwhelming and they have a virtual try-on feature which helped me choose exactly what I wanted without leaving home. When my order arrived, it came with a complimentary cleaning cloth and case which really added value to my purchase. The quality of the frame itself was fantastic - sturdy yet lightweight- making it comfortable to wear all day long. Overall, Specscart exceeded any expectations that I had prior to purchasing from them. Not only do they offer top-quality products at affordable prices but also provide excellent customer service through easily navigable websites."
Premium experience so far
"Premium experience so far From the initial look of the web site, to the order and update (of prescription) process, the speed of processing by quickly..."
Great experience
"Went for glasses, had free eye test, then chose 2 pairs of glasses as one was half price, we dealt with Sarah at the bury store, she was so lovely, he..."
Really good response from the customer…
"Really good response from the customer care team, great product and re..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Premium experience so far
Premium experience so far From the initial look of the web site, to the order and update (of prescription) process, the speed of processing by quickly...
First time customer
Really impressed after my first time customer exp...
superb service
superb service, Johnathon was so helpful, patient, knowing that I was silver su...
Website was so easy to use
Website was so easy to use, Glasses turned up so fast I thought there is no way they have done my p...
Quick response
I was looking for a pair of short term glasses whilst I awaited cataract surgery...
i was struggling with my order order as…
i was struggling with my order order as i needed distance glasses plus reading glasses. phoned up and spoke with Johnathon who was...
The service was fast and efficient.
The service was fast and effi...
Highly recommended
Super quick delivery and a great choi...
Exceptional product
I saw an advert online and had been looking for a new set of glasses. I wanted something different and loved the styles. What has impressed me is...
Great
Great, super fast service with good co...
I can't praise Specscart enough
I can't praise Specscart enough. They replied to my queries straightaway, their replies were friendly and clear - nothing seemed like a...
Very good
...
Outstanding Service
This fab company always pulls out the stops . My husband lost his glasses so ordered some new ones on Sunday night they were delivered on Tuesday. It’...
Really good response from the customer…
Really good response from the customer care team, great product and re...
Highly recommended
Highly recommended. Great service. Ordered four frames on trial which arrived really quickly (within...
Great experience
Went for glasses, had free eye test, then chose 2 pairs of glasses as one was half price, we dealt with Sarah at the bury store, she was so lovely, he...
I can't believe how great this service…
I can't believe how great this service was! Ordered an at home trial kit, found the perfect pair for me, ordered that evening with my prescr...
Easy to order fast delivery and lovely…
Easy to order fast delivery and lovel...
Easy to contact and the glasses…
Easy to contact and the glasses delivered very quic...
So many frames to choose from and quick delivery
So easy to order on line although made harder by the amount of choice of frames av...
Conclusion
Across the reviewed sample, customers most frequently praise fast fulfilment, accessible ordering and helpful staff. Multiple reviewers mention delivery within 24–48 hours and accurate prescriptions on arrival. Reviewers also note tangible value: discounts, affordable pricing and extras such as cleaners or repair screws. For shoppers prioritising quick turnaround and lower cost than many high‑street options, these reviews indicate consistent positive outcomes. If communication and trial options matter, several reviews highlight responsive support and trial/ordering features that aided selection.