Reviews Analysed
21
We Collect & Analyse Reviews
Specscart
Experiences & Reviews
Specscart is an eyewear retailer offering prescription spectacles and related accessories under the Specscart brand. People consulting reviews typically seek information on product quality, delivery speed, customer support and pricing. This summary compiles customer feedback to help prospective buyers assess those factors.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
19d
Overall Rating
5.0
Our Analysis
🎯
Service quality
Reviews consistently praise fast delivery, quick order processing and helpful staff; no systematic reports of poor service in the sample.
Share
Strong
24%
💰
Value for money
Several reviewers cite notable discounts and affordable pricing, often noting good quality relative to high‑street prices.
Share
Strong
12%
⚡
User experience
Customers describe an easy website, straightforward ordering, virtual try‑on and at‑home trial options; selection can feel extensive.
Share
Strong
14%
🔧
Product quality
Reported product quality is generally positive: frames described as sturdy and lightweight, prescriptions accurate and extras included.
Share
Strong
13%
📞
Communication
Reviewers highlight prompt, polite and clear responses from staff, with helpful phone and messaging interactions reported.
Share
Strong
10%
⭐
Overall experience
Most reviewers report a positive overall experience, including repeat purchases, recommendations and satisfaction with delivery and product.
Share
Strong
27%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
Specscart: Affordable Glasses Frames With Great Quality & Service
"I recently purchased a pair of prescription glasses from Specscart and I have to say, I am thoroughly impressed with their service. Firstly, the prices were up to 50% off what you would pay on the high street for glasses frames in the UK - this is an absolute bargain. Secondly, they offer free tracked shipping which meant that my glasses arrived very quickly. What stood out to me was how easy it was to navigate their website and find my perfect pair of eyeglasses frames. The range of options available is extensive but not overwhelming and they have a virtual try-on feature which helped me choose exactly what I wanted without leaving home. When my order arrived, it came with a complimentary cleaning cloth and case which really added value to my purchase. The quality of the frame itself was fantastic - sturdy yet lightweight- making it comfortable to wear all day long. Overall, Specscart exceeded any expectations that I had prior to purchasing from them. Not only do they offer top-quality products at affordable prices but also provide excellent customer service through easily navigable websites."
Mrs. Augustine Lebsack
Collected.reviews
May 09, 2022
Featured for: price, website UX, product quality
Premium experience so far
"Premium experience so far From the initial look of the web site, to the order and update (of prescription) process, the speed of processing by quickly..."
M Kay
Trustpilot
Sep 30, 2025
Featured for: process speed, varifocals, pricing
Great experience
"Went for glasses, had free eye test, then chose 2 pairs of glasses as one was half price, we dealt with Sarah at the bury store, she was so lovely, he..."
Jp
Trustpilot
Sep 30, 2025
Featured for: in-store service and fittings
Really good response from the customer…
"Really good response from the customer care team, great product and re..."
jl
Trustpilot
Sep 30, 2025
Featured for: customer care, packaging, product detail
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
M Kay
trustpilot.com
Sep 30, 2025
Premium experience so far
Premium experience so far From the initial look of the web site, to the order and update (of prescription) process, the speed of processing by quickly...
P
Paul D.
trustpilot.com
Sep 30, 2025
First time customer
Really impressed after my first time customer exp...
p
paul wetwood
trustpilot.com
Sep 30, 2025
superb service
superb service, Johnathon was so helpful, patient, knowing that I was silver su...
s
sarah
trustpilot.com
Sep 30, 2025
Website was so easy to use
Website was so easy to use, Glasses turned up so fast I thought there is no way they have done my p...
L
Lara Roberts
trustpilot.com
Sep 30, 2025
Quick response
I was looking for a pair of short term glasses whilst I awaited cataract surgery...
P
Paul Wetwood
trustpilot.com
Sep 30, 2025
i was struggling with my order order as…
i was struggling with my order order as i needed distance glasses plus reading glasses. phoned up and spoke with Johnathon who was...
d
davinder singh
trustpilot.com
Sep 30, 2025
The service was fast and efficient.
The service was fast and effi...
V
Veronica
trustpilot.com
Sep 30, 2025
Highly recommended
Super quick delivery and a great choi...
D
D Mullins
trustpilot.com
Sep 30, 2025
Exceptional product
I saw an advert online and had been looking for a new set of glasses. I wanted something different and loved the styles. What has impressed me is...
J
Julie
trustpilot.com
Sep 30, 2025
Great
Great, super fast service with good co...
S
Sophie Meikle
trustpilot.com
Sep 30, 2025
I can't praise Specscart enough
I can't praise Specscart enough. They replied to my queries straightaway, their replies were friendly and clear - nothing seemed like a...
D
Daniel Rumsby
trustpilot.com
Sep 30, 2025
Very good
...
S
Susan Swain
trustpilot.com
Sep 30, 2025
Outstanding Service
This fab company always pulls out the stops . My husband lost his glasses so ordered some new ones on Sunday night they were delivered on Tuesday. It’...
j
jl
trustpilot.com
Sep 30, 2025
Really good response from the customer…
Really good response from the customer care team, great product and re...
P
PAUL STEPHENSON
trustpilot.com
Sep 30, 2025
Highly recommended
Highly recommended. Great service. Ordered four frames on trial which arrived really quickly (within...
J
Jp
trustpilot.com
Sep 30, 2025
Great experience
Went for glasses, had free eye test, then chose 2 pairs of glasses as one was half price, we dealt with Sarah at the bury store, she was so lovely, he...
E
Erika
trustpilot.com
Sep 30, 2025
I can't believe how great this service…
I can't believe how great this service was! Ordered an at home trial kit, found the perfect pair for me, ordered that evening with my prescr...
H
Haley Fretwell
trustpilot.com
Sep 30, 2025
Easy to order fast delivery and lovely…
Easy to order fast delivery and lovel...
D
Darren Westhead
trustpilot.com
Sep 30, 2025
Easy to contact and the glasses…
Easy to contact and the glasses delivered very quic...
R
Richard
trustpilot.com
Sep 30, 2025
So many frames to choose from and quick delivery
So easy to order on line although made harder by the amount of choice of frames av...
Conclusion
Across the reviewed sample, customers most frequently praise fast fulfilment, accessible ordering and helpful staff. Multiple reviewers mention delivery within 24–48 hours and accurate prescriptions on arrival. Reviewers also note tangible value: discounts, affordable pricing and extras such as cleaners or repair screws. For shoppers prioritising quick turnaround and lower cost than many high‑street options, these reviews indicate consistent positive outcomes. If communication and trial options matter, several reviews highlight responsive support and trial/ordering features that aided selection.