Owner was aggressive and bullied a neurodivergent customer via email.
“Aggressive rather than helpful owner of company.”
Reviews for Somnishop in this sample are mixed. One reviewer gives a detailed positive account, citing competitive pricing, quick delivery, minimal packaging and a clear returns policy. Another review reports a serious negative interaction with the owner, describing aggressive behaviour and distress. For consumers, check the store’s published returns and contact procedures, confirm product authenticity and delivery expectations, and consider contacting customer service with questions before ordering. Where possible, seek additional independent reviews to broaden the sample before making purchasing decisions.
Examples from available reviews (Sep 2025 – Feb 2026).
Owner was aggressive and bullied a neurodivergent customer via email.
“Aggressive rather than helpful owner of company.”
Products are legitimate, competitively priced with quick delivery.
“The products are legit, very competitively priced,”
Service shows mixed signals: one review reports aggressive owner behaviour that caused distress, while the other implies acceptable transaction handling without staff complaints.
Perceived value is positive in one review, noting competitive prices and legitimate products; however the sample is limited to a single explicit endorsement.
User experience varied: one reviewer reports quick delivery and minimal packaging, the other reports distress from interactions with staff rather than ordering issues.
Product quality is described positively in one review—items arrived in good order and appear legitimate—while other feedback does not address product condition.
Communication is inconsistent: one reviewer highlights a clear returns policy and satisfactory information, another describes escalating, aggressive emails from the owner.
Overall impressions are split: a five-star endorsement praising pricing, delivery and returns contrasts with a one-star account of distress after customer interactions.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (3) · Quotes shortened · As of: February 2026
Mouth guard didn't fit, came loose and customer care refused support.
“Completely didn’t fit and after repeated tries it kept coming loose in my mouth whilst I slept (dangerous)”
Owner was aggressive and bullied a neurodivergent customer via email.
“Aggressive rather than helpful owner of company.”
Products are legitimate, competitively priced with quick delivery.
“The products are legit, very competitively priced,”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Somnishop is a retailer name consumers search for when evaluating purchases of sleep-related equipment online. People looking for reviews typically check product authenticity, pricing, delivery reliability, returns policy and customer-service interactions to judge trust and suitability before buying.