Many reviewers say SMOKO helped them stop smoking quickly and stay off cigarettes, helped by tobacco-style flavours. Delivery and customer support often get praise for being fast and helpful. Some reviewers describe serious quality issues, including expired stock and painful throat reactions. One review mentions confusion with the website and refill options.
Examples from available reviews (Dec 2021 – Feb 2026).
After twenty years smoking, the SMOKO vape stopped all cravings.
“I haven't touched or craved a cigarette since using the smoko vape!”
They adjusted my order, called and provided superb timely service.
“they also altered my order to take advantage of a discount that I had missed”
Received an e-cigarette kit that was clearly expired; very unprofessional.
“expiring date is October 2023!!!! Now is December 2025.”
Vape pods caused severe sore throat and replacement did not help.
“my throat started to be sore, I couldnt even swallow”
Several reviews highlight quick delivery and support that replies fast. People mention staff stepping in to adjust orders and help after purchase. These service positives show up repeatedly.
Many high-rated reviews connect quitting cigarettes with feeling the product is good value. Some low-rated reviews say expired items and health problems hurt the value for them. The mix of strong praise and severe complaints shapes overall value perceptions.
Several customers describe an easy switch away from cigarettes and simple pod use. One reviewer says the website layout and refill choices were confusing. Reviews split between ease of quitting and clarity when buying.
Many reviewers like the taste, build quality, and UK manufacturing, noting a less sweet flavour profile. A few report serious problems: an expired kit on arrival and pods that caused throat pain. These reports are less common but carry weight.
Reviewers often point to clear, timely updates from support, including chat and phone help. They also describe support changing orders and helping after the sale. Communication stands out as a dominant theme.
Most comments are highly positive, linking satisfaction to quitting results and dependable service. A smaller group reports safety and quality issues that trigger strong negative reactions. Overall, reviews show a sharp split between strong endorsements and a few serious complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (14) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Absinthe-flavour e-cigarette replaced decades of smoking effectively.
“I have been a smoker for over 40 years and can honestly say I don’t smoke anymore.”
Two weeks using it stopped my cigarette smoking and improved smell.
“I haven't smoked a cigarette since.”
Customer service was quick and helpful; tobacco flavour suited me.
“Very good service i had to find the heated tabacco that suited me.”
Service is great and delivery is quick.
“Great service and quick delivery.”
Received an e-cigarette kit that was clearly expired; very unprofessional.
“expiring date is October 2023!!!! Now is December 2025.”
Website and product compatibility were confusing; unsure about refills.
“Found the website and offer confusing.”
Monthly orders arrive quickly and customer service is excellent.
“Wonderful customer service and chat”
They adjusted my order, called and provided superb timely service.
“they also altered my order to take advantage of a discount that I had missed”
UK-made vape tastes less sweet and arrived quickly.
“5 stars for finally something not made in China.”
Vape pods caused severe sore throat and replacement did not help.
“my throat started to be sore, I couldnt even swallow”
Support provided excellent post-purchase assistance and easy pod use.
“Best buyer experience from SMOKO support.”
After twenty years smoking, the SMOKO vape stopped all cravings.
“I haven't touched or craved a cigarette since using the smoko vape!”
Tobacco flavour avoided sweet flavours and supported quitting smoking.
“I've not smoked at all since starting on this liquid.”
SMOKO e-cigarette helped me quit within four days.
“it took 4 days of transition”
Smoko is unbeatable.
I've bought from them a few times now and each time I've been pleased with the outcome.
To order, it was a cinch.
Your order is shipped, and you'll be notified as soon as it's ready to be picked up and delivered.
A pandemic notice didn't stop me from receiving my things on schedule and in good condition.
Boba keychains, in addition to the plush, were both adorable and light up!
The Boba reusable tumbler and the Boba slippers, both of which had a great grip on the bottom and were quite pleasant to wear, were also included in my gift package.
Their products were of the best quality and I'm ready to order from them again!
Smoko, thank you very much for all of your hard work!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
SMOKO makes and sells e-cigarette devices, refill pods, and starter kits through its online shop. The range covers tobacco-style and other flavoured e-liquids and pre-filled pods in different nicotine strengths. Each listing includes specs, ingredients, and how-to guidance. SMOKO ships orders across the UK and provides standard support contact details for buying and returns.