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SmartFoneStore
Reviews & Experiences

Customer reviews for SmartFoneStore consistently highlight rapid delivery and devices arriving in good or ‘pristine’ condition. The online shopping experience is often described as straightforward, with useful filters and easy navigation. Pricing and value are frequently reported as favourable, especially for refurbished or lower‑grade models. A minority of reviewers request clearer post‑order communication and tracking information; potential buyers may want to confirm shipment details if that is important to them.

Overview & Key Metrics

Review count
21
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Most reviewers report fast delivery and responsive customer service, frequently noting next‑day delivery and quick resolution of issues.

💰

Value for money

Several reviewers describe competitive pricing and good value, citing affordable phones and reasonable prices for the condition received.

User experience

Customers find the website easy to use with effective filters; navigation and the purchase flow are repeatedly praised.

🔧

Product quality

Products are commonly described as pristine, brand new or in very good condition; refurbished battery health is specifically mentioned as acceptable.

📞

Communication

Many customers report being well informed and supported, but a small number request clearer post‑order shipment confirmations and tracking details.

Overall experience

Overall sentiment across reviews is positive, with repeat purchases, recommendations and statements of high satisfaction common.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Tom Mistry quality

Phone in 'good' condition exceeded expectations and packaging was neat.

“Phone quality for ‘good’ is fantastic & above expectation.”

Sep 30, 2025 · trustpilot.com
Kath S. quality

Bought two iPhones that were brand new and as advertised.

“Was brand new and sealed as advertised.”

Sep 30, 2025 · trustpilot.com
Martin Duggan service

Next-day delivery was free and item exceeded its description.

“Fast next day delivery which was free.”

Sep 30, 2025 · trustpilot.com
Niraj Shah service

Order arrived next working day and phone exceeded condition expectations.

“Phone received in excellent condition than expected.”

Sep 30, 2025 · trustpilot.com
Ian service

Phone arrived in perfect condition with fast delivery and clear communication.

“Phone arrived in perfect condition, fast delivery and well informed throughout.”

Sep 30, 2025 · trustpilot.com
Nitin Sharma usability

Website is easy to navigate with good filters and reasonable prices.

“Very easy to navigate website.”

Sep 30, 2025 · trustpilot.com
Robert G.Debra quality

Purchased iPhone with a 98% battery, alleviating battery concerns.

“I am lucky with the 98% battery in this iPhone from Smartfonestore.”

Sep 30, 2025 · trustpilot.com
customer service

Returning customer satisfied; service good and items as advertised.

“Always good service and items as advertised,thanks”

Sep 30, 2025 · trustpilot.com
Jo B quality

Next-day delivery; battery is holding up well after a week.

“Week on the battery is holding up very well”

Sep 30, 2025 · trustpilot.com
Nana Kodark service

Quick delivery with excellent service.

“Quick delivery and excellent service”

Sep 30, 2025 · trustpilot.com
Taruna Robinson service

Regular buyer; issues are resolved quickly when they occur.

“never any issues and if there are, they are sorted very quickly.”

Sep 30, 2025 · trustpilot.com
Agata Bony Sabolova quality

iPad Pro 11 arrived in very good, unscratched condition and quickly shipped.

“Very good condition and not scratched iPad Pro 11.”

Sep 30, 2025 · trustpilot.com
Sophia Lambert service

Laptop arrived next day as described; easy website and quick delivery.

“Laptop arrived next day and as stated.”

Sep 30, 2025 · trustpilot.com
Abby Stewart experience

Phone arrived within 48 hours in pristine condition; reviewer delighted.

“phone was with me in less than 48 hours”

Sep 30, 2025 · trustpilot.com
Songbird quality

First purchase; delivery was quick and Samsung product was genuine brand new.

“The Samsung product was genuine and brand new.”

Sep 30, 2025 · trustpilot.com
Zayhadar service

Customer service resolved a Samsung Z Flip issue; long-term customer satisfied.

“Great customer service.”

Sep 30, 2025 · trustpilot.com
Jay Norman value

Fast, reliable service and affordable phones available online.

“The best affordable phones on the Internet.”

Sep 30, 2025 · trustpilot.com
Dinesh karunarthna usability

Easy to find desired items and delivery was on time.

“Easy to find what I want on time delivery”

Sep 30, 2025 · trustpilot.com
Katie Marie communication

Phone arrived quickly and in pristine condition, but more post-order communication requested.

“a little more communication from the company after ordering”

Sep 30, 2025 · trustpilot.com
Anthony Wood value

Affordable product of good quality met the reviewer's needs.

“Great value product was very cheap and good quality”

Sep 30, 2025 · trustpilot.com
Ivy David 5/5

I. I am completely satisfied with the service of this company. I received my Samsung Galaxy S10 Plus, 3 days ago. I love it. It has everything that I wanted in a phone! I ordered the blue one and it is stunning. The camera is awesome, lots of storage, super fast processor, lots of memory, all the apps that i use are on this phone. It's easy to operate, and there are so many features that I have not even tried yet. I couldn't be happier than this.The price was very reasonable for this phone. I was skeptical, but decided to make the purchase anyway. I am beyond impressed! The ordering process was quick and delivery was first. I am very happy with my purchase and will think of them first when I'm ready for my next phone.

Nov 23, 2021 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About SmartFoneStore

SmartFoneStore is an online retailer that sells mobile phones, tablets and related accessories, including both new and refurbished devices. Consumers searching for SmartFoneStore reviews typically check delivery performance, product condition and customer service experiences. This summary highlights patterns in customer feedback to help prospective buyers evaluate delivery, device condition, website usability and post‑order communications.