Customers often highlight fast delivery and items arriving as described. Many say devices turn up in like-new condition with strong battery health. The website is frequently described as easy to use, and pricing is regularly praised. A small number of customers want more updates after ordering.
Examples from available reviews (Nov 2021 – Feb 2026).
Bought two iPhones that were brand new and as advertised.
“Was brand new and sealed as advertised.”
Purchased iPhone with a 98% battery, alleviating battery concerns.
“I am lucky with the 98% battery in this iPhone from Smartfonestore.”
Next-day delivery was free and item exceeded its description.
“Fast next day delivery which was free.”
Phone arrived quickly and in pristine condition, but more post-order communication requested.
“a little more communication from the company after ordering”
Many reviews point to rapid delivery, often mentioning next-day or under-48-hour arrival. Customers also describe responsive support and quick fixes when issues come up. A minority say the service was standard rather than notably fast.
Several reviewers cite affordability and good value as main reasons for buying. They often link the low price with device condition they found acceptable or excellent. Value comes up repeatedly, though less often than delivery or quality.
Customers describe the website as easy to navigate, with search and filters that work well. Several say products were easy to find and checkout was smooth. These usability notes appear consistently across the sample.
Many reviews say devices arrived in excellent physical condition, often described as brand new, sealed, or without scratches. Several mention strong battery health and reliable performance after a week. Product quality is one of the most common positives.
A number of reviews praise clear updates and feeling well informed during the order process. One review specifically asks for more communication after ordering. Overall, communication is usually described positively, with isolated requests for additional updates.
Feedback leans strongly positive, with repeated mentions of fast delivery, accurate descriptions, and happy repeat customers. Reviewers report few unresolved problems and say issues are handled quickly when they occur. The sample shows no clear split between high and low ratings.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Phone in 'good' condition exceeded expectations and packaging was neat.
“Phone quality for ‘good’ is fantastic & above expectation.”
Bought two iPhones that were brand new and as advertised.
“Was brand new and sealed as advertised.”
Next-day delivery was free and item exceeded its description.
“Fast next day delivery which was free.”
Order arrived next working day and phone exceeded condition expectations.
“Phone received in excellent condition than expected.”
Phone arrived in perfect condition with fast delivery and clear communication.
“Phone arrived in perfect condition, fast delivery and well informed throughout.”
Website is easy to navigate with good filters and reasonable prices.
“Very easy to navigate website.”
Purchased iPhone with a 98% battery, alleviating battery concerns.
“I am lucky with the 98% battery in this iPhone from Smartfonestore.”
Returning customer satisfied; service good and items as advertised.
“Always good service and items as advertised,thanks”
Next-day delivery; battery is holding up well after a week.
“Week on the battery is holding up very well”
Quick delivery with excellent service.
“Quick delivery and excellent service”
Regular buyer; issues are resolved quickly when they occur.
“never any issues and if there are, they are sorted very quickly.”
iPad Pro 11 arrived in very good, unscratched condition and quickly shipped.
“Very good condition and not scratched iPad Pro 11.”
Laptop arrived next day as described; easy website and quick delivery.
“Laptop arrived next day and as stated.”
Phone arrived within 48 hours in pristine condition; reviewer delighted.
“phone was with me in less than 48 hours”
First purchase; delivery was quick and Samsung product was genuine brand new.
“The Samsung product was genuine and brand new.”
Customer service resolved a Samsung Z Flip issue; long-term customer satisfied.
“Great customer service.”
Fast, reliable service and affordable phones available online.
“The best affordable phones on the Internet.”
Easy to find desired items and delivery was on time.
“Easy to find what I want on time delivery”
Phone arrived quickly and in pristine condition, but more post-order communication requested.
“a little more communication from the company after ordering”
Affordable product of good quality met the reviewer's needs.
“Great value product was very cheap and good quality”
I. I am completely satisfied with the service of this company. I received my Samsung Galaxy S10 Plus, 3 days ago. I love it. It has everything that I wanted in a phone! I ordered the blue one and it is stunning. The camera is awesome, lots of storage, super fast processor, lots of memory, all the apps that i use are on this phone. It's easy to operate, and there are so many features that I have not even tried yet. I couldn't be happier than this.The price was very reasonable for this phone. I was skeptical, but decided to make the purchase anyway. I am beyond impressed! The ordering process was quick and delivery was first. I am very happy with my purchase and will think of them first when I'm ready for my next phone.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
SmartFoneStore runs an online shop focused on smartphones, tablets, and related accessories. Product pages show device models, condition grades, and technical specifications. Shoppers can browse by brand, model, and condition, then order through the e-commerce checkout. The company ships within the UK and offers customer support for questions before and after purchase.