Customer feedback for Slumber Slumber repeatedly highlights fast delivery and competitive pricing on items such as Aerobeds, mattresses and duvets. Several purchasers praise effective email responses and straightforward replacements when items were faulty. Contrasting reports describe unresponsive phone lines, alleged inaccurate stock information and delayed deliveries; some buyers explicitly warn about chasing couriers and customer support. Product quality is often described positively for comfort, but a minority experienced defects or sizing errors that required returns. Prospective customers should check current stock and delivery options and keep records of order confirmations and communications before purchasing.
Examples from available reviews (Nov 2021 – Feb 2026).
Ordering was easy, delivery quick, and communication excellent.
“Easy to order, extremely quick delivery”
Next day delivery arrived late and customer service refused compensation.
“Paid for next day delivery, which was Friday, arrived on Tuesday.”
Curtains arrived uneven in length and returns process was difficult.
“one was considerably longer than the other.”
Order and exchange process was swift and faultless.
“can’t fault their service at all.”
Most reviewers report prompt delivery and quick fulfilment; a minority report late or missing next‑day deliveries and delayed fulfilment.
Many reviewers cite competitive pricing, discounts and good value; a few note items felt expensive but ultimately worth the cost.
Where discussed, ordering and confirmations are described as straightforward; mentions of site/app experience are limited across the reviews.
Product comments are mostly favourable about comfort and durability, though several purchasers report defects or sizing issues that required returns.
Many customers praise responsive email support and replacements; others report unanswered enquiries, non‑working phone lines or unhelpful responses.
Overall impressions vary: numerous satisfied buyers note fast delivery and good value, while a notable minority report poor support or fulfilment problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (18) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer claims it's a Chinese scam and warns others.
“It’s a Chinese scam. Don’t waste your money.”
Reviewer alleges the website is fake.
“Fake website”
Next day delivery arrived late and customer service refused compensation.
“Paid for next day delivery, which was Friday, arrived on Tuesday.”
Order and exchange process was swift and faultless.
“can’t fault their service at all.”
Website showed stock but items were actually made to order and delayed.
“the items are "made to order" and can take up to 4 weeks.”
Enquiries ignored; phone and email contact failed, refund pursued legally.
“All enquiries are ignored, phone line is not working.”
Curtains arrived uneven in length and returns process was difficult.
“one was considerably longer than the other.”
Good price and fast tracked delivery.
“Excellent price with speedy tracked delivery”
Ordering was easy, delivery quick, and communication excellent.
“Easy to order, extremely quick delivery”
Duvet arrived quickly and exceeded expectations for softness.
“The duvet arrived at 9.45am on Friday - 36 hours after order.”
Mattress delivered quickly with accurate updates and perfect condition.
“delivery updates were accurate and it was in perfect condition.”
Competitively priced range; issue was quickly resolved by customer service.
“Customer Service is great, and the problem was quickly sorted out.”
Received pillow promptly and found it worth the higher price.
“it's worth every penny.”
Faulty Aerobed was promptly replaced with minimal fuss.
“was replaced with the minimum of fuss.”
Found the best price and experienced very quick delivery.
“Super quick delivery too.”
Product was significantly cheaper, prompt delivery and good value.
“Prompt delivery and good value.”
Company replaced a flawed glass promptly and provided excellent service.
“U Stores had no hesitation in replacing this glass for me.”
Bought an Aerobed at a good price with excellent delivery service.
“good price and excellent delivery service”
I have just received my order of one flat sheet of 1000TC Egyptian cotton from the Slumber Slumber online shop. I was quite surprised it arrived so fast, 3 days after I placed my order! The quality of the fabric is stated to be of the highest quality if you are looking for a warm weather sheet. Recommended for year round use at home in most climates with low to medium heat. The sheet will shrink about 10% approximately after washed the first time. Very little ironing needed. It is super comfortable silky smooth sheet that is breathable and doesn't require high thread count to feel soft & comfortable.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Slumber Slumber is an online retailer selling sleep and bedroom products such as mattresses, beds, bedding and inflatable beds. People searching for "Slumber Slumber reviews" commonly want clarity on delivery, product condition and after‑sales support. This report summarises customer feedback to highlight recurring themes in service, value and product performance.