Reviews Analysed
20
We Collect & Analyse Reviews
Slendertone
Experiences & Reviews
Slendertone is a brand that manufactures electronic muscle stimulation (EMS) devices for home use, including belts and toners for abs, arms and glutes. The product range commonly uses adhesive gel pads and replacement pads are offered as spare parts. Slendertone devices are sold through the manufacturer’s channels and third‑party retailers; consumers researching reviews typically look for information on product fit, pad supply and customer support.
Overview & Key Metrics
Positive Sentiment
70%
Latest Review
18d
Overall Rating
3.7
Our Analysis
🎯
Service quality
Many reviewers report fast delivery and quick problem resolution, but a notable minority describe unresolved refund or delivery issues.
Share
Mixed
20%
💰
Value for money
A small number of reviews call purchases a waste of money or complain about non‑refunds after returns or unwanted items.
Share
Weak
3%
⚡
User experience
Users who describe daily use report clear, positive experience: easy to use, noticeable effects and routines that fit other exercise.
Share
Strong
10%
🔧
Product quality
Many users praise belt quality and pad performance; others report missing components, sticky or quickly degrading pads and sizing problems.
Share
Mixed
22%
📞
Communication
Several reviewers highlight helpful, friendly replies, but a number describe ignored emails, BOT responses and poor follow‑up on missing items.
Share
Weak
13%
⭐
Overall experience
Overall impressions split: many recommend the product and service, while others report unresolved issues that left them dissatisfied.
Share
Mixed
32%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
Missing item
"I received my belt without the pads. I contacted Slendertone and a pack with 2 additional ones was sent out th..."
Beastonhigh
Trustpilot
Sep 30, 2025
Featured for: Resolved missing-item; positive service
Missing Gel Pads, Ignored by Customer Service
"I ordered the Slendertone Evolve Abs, which clearly states that it comes with 3 adhesive gel pads. When my package arrived, the gel pads were missing...."
Alex Pilgrim
Trustpilot
Sep 30, 2025
Featured for: Ignored emails; unresolved missing pads
Love the experience! Let's see if it works
"Well i like being electrocuted. Who knew it was this much fun. Ok for real you can feel it working on your abs. You have to work too though. Use the r..."
Martin
Trustpilot
Sep 30, 2025
Featured for: Strong user-experience; feels effective
Awful product/Company
"Bought the product came with no controller, slendertone dont sell the controller and you cant get it from anywhere so the product is useless, its just..."
James
Trustpilot
Sep 30, 2025
Featured for: Missing controller; service non-responsive
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
M
Maddison
trustpilot.com
Sep 30, 2025
I had a problem with my Slendertone abs…
I had a problem with my Slendertone abs controller which was solved to my co...
A
Anita O'brien
trustpilot.com
Sep 30, 2025
Very quick delivery and wrapped up good…
Very quick delivery...
S
Sue Steeples
trustpilot.com
Sep 30, 2025
Don’t bother..
Way too small….....
N
Narendra
trustpilot.com
Sep 30, 2025
Excellent service
...
B
Beastonhigh
trustpilot.com
Sep 30, 2025
Missing item
I received my belt without the pads. I contacted Slendertone and a pack with 2 additional ones was sent out th...
J
Jackie Campbell
trustpilot.com
Sep 30, 2025
Quality is exceptional
Ive always bought my replacement pads directly from Slendertone...
M
Mr Nicolo Raimondi
trustpilot.com
Sep 30, 2025
Abs belt
The belt is great a...
M
Martin
trustpilot.com
Sep 30, 2025
Love the experience! Let's see if it works
Well i like being electrocuted. Who knew it was this much fun. Ok for real you can feel it working on your abs. You have to work too though. Use the r...
A
Alex Pilgrim
trustpilot.com
Sep 30, 2025
Missing Gel Pads, Ignored by Customer Service
I ordered the Slendertone Evolve Abs, which clearly states that it comes with 3 adhesive gel pads. When my package arrived, the gel pads were missing....
C
Cheryl E Birch
trustpilot.com
Sep 30, 2025
Different Quality
I have always been pleased with your products and have used a belt on and off for years. This...
D
DM-ME Solo
trustpilot.com
Sep 30, 2025
Had one previously that worked well
Had one previously that worked well, havi...
M
Margaret
trustpilot.com
Sep 30, 2025
Still not resolved. I have 2emails saying I ordered 1 12 pack of gel pads,they should check their records.
The company can improve by giving me what I paid for, I purchased 3 items from this company, 1 was a pack of gel pads containing 4 packs of three pads...
M
MrsMaryHudson-Jaques
trustpilot.com
Sep 30, 2025
Prompt service
The company is doing prompt and quick service and delivery. Hopefully the women's arms toners do not go out of stock as I was...
T
Tracy Smith
trustpilot.com
Sep 30, 2025
Brilliant
Brilliant. Very...
D
David Rhodes-Lynch
trustpilot.com
Sep 30, 2025
Purchased a belt via Amazon
Purchased a belt via Amazon Found that it was not needed as I got advice how to fix my original belt So when it arrived. Left it unopened and got a re...
S
Sharron
trustpilot.com
Sep 30, 2025
great communication
great communication, fr...
G
Gen
trustpilot.com
Sep 30, 2025
Still hasn’t arrived!
I ordered the new generation Slendertone belt but it still hasn’t arrived. After emails and electronic BOT messages (which are rubbish) I...
S
SammyBcustomer
trustpilot.com
Sep 30, 2025
I’m 8 weeks in to my slendertone…
I’m 8 weeks in to my slendertone journey after buying a bundle! I’ve concentrated on my arms and am amazed at the results!...
M
Marie-Cecile
trustpilot.com
Sep 30, 2025
I have always love these belts
I have always love these belts. Vert easy to use and I can...
J
James
trustpilot.com
Sep 30, 2025
Awful product/Company
Bought the product came with no controller, slendertone dont sell the controller and you cant get it from anywhere so the product is useless, its just...
Conclusion
Reviews indicate that Slendertone products deliver a positive user experience for many customers, with frequent comments about ease of use and noticeable results after regular use. At the same time, product issues appear in multiple reviews—missing parts, pad durability and occasional sizing problems—so check the product contents on delivery. Customer service responses vary: several users praise quick, helpful responses, while others report ignored emails and unresolved refunds. If you consider buying, keep order records and inspect shipments immediately; purchasers relying on replacement pads or controllers should confirm availability before buying.