Reviews for Shoes International show a clear pattern: most customers report good product quality and comfortable fit, alongside fast delivery and straightforward ordering. Several reviewers explicitly praise customer service and quick handling of returns or refunds, while isolated complaints focus on return charge disputes (one reviewer cited a $29.99 deduction) or orders not being processed. If you prioritise product fit and prompt service, the collective feedback is favourable; if you are concerned about returns or rare processing issues, review the company’s returns and order policies before purchasing. Reading both positive and negative reviews can help set expectations on sizing, returns handling and communication.
Examples from available reviews (Nov 2022 – Feb 2026).
Prompt delivery, returned too-small boots and received quick refund.
“I recieved a refund two days later.”
Returned shoes were charged $29.99 for alleged inner sole damage.
“they charged me $29.99 off of my return money.”
Order was not processed despite the customer waiting.
“they didn’t process the order while i was waiting for them”
Bought Solovairs with great price, fast delivery and excellent communication.
“Super fast delivery and beyond excellent communication throughout”
Many reviewers praise prompt, helpful customer service and returns handling; a small number report problems with return charges or unprocessed orders.
Several reviewers mention competitive pricing or better value than local shops, frequently describing purchases as 'brilliant' or 'great' value.
Common comments describe easy ordering, fast processing and quick delivery; a few reviews note delayed processing or orders that were not handled.
Most reviewers report good product quality: comfortable fit, solid construction and generally as expected, with some simply calling items 'awesome' or 'decent quality'.
Communication is often cited as good or excellent, but a minority of reviews link communication problems to returns disputes or order-processing failures.
Overall impressions are predominantly positive, highlighting product satisfaction and smooth transactions; isolated negative experiences relate to returns or unprocessed orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (19) · Quotes shortened · As of: February 2026
Loved the shoes and will order more now.
“Loved my shoes, going to order more now!”
Company provided excellent products and good communications.
“Excellent products and good communications.”
Fast shipping to Brunei despite expected processing time.
“i got my shoes (Solovair) in just 4 days”
Bought Solovairs with great price, fast delivery and excellent communication.
“Super fast delivery and beyond excellent communication throughout”
Customer service is exceptional and pleasant to deal with.
“customer service from the company is at a level you rarely find”
Good prices, great products and speedy delivery.
“Greta prices for great products, and speedy delivery.”
Easy to order and item arrived within two days.
“Easy to order and arrived in 2 days.”
Prompt delivery, returned too-small boots and received quick refund.
“I recieved a refund two days later.”
Pleased with online purchase, praising customer service and prices.
“Great customer service and great prices.”
Returned shoes were charged $29.99 for alleged inner sole damage.
“they charged me $29.99 off of my return money.”
Product quality is decent; would purchase again.
“Decent quality.”
Very satisfied with product quality and customer service.
“perfect product great customer service...”
Fast shipment, great products and excellent customer service.
“Fast shipment, great products and perfect customer service.”
Used them for a weekend party and they were great.
“they were great, thanks!!”
Review expresses that they like their shoes.
“I like it my shoes..”
Order was not processed despite the customer waiting.
“they didn’t process the order while i was waiting for them”
Shoes look great, have unique style and are very comfortable.
“they are super comfy too.”
Reviewer says they liked the shoes.
“i liked the shoes”
Shoes are tasteful and fit very well.
“Tasteful shoes - fits like a glove!”
First-class ordering and delivery with superb value over local shops.
“first class from the ordering to the delivery by Parcel Force.”
Consistently excellent service from Shoes International.
“Excellent service from Shoes International recently, as I have always had.”
Lovely shoes at a good price with quick delivery.
“Lovely shoes at a great price.”
Provides excellent service, as always.
“Excellent service as always.”
Customer still awaiting a credit card refund and requests assistance.
“I still await a refund on my credit card”
Fantastic service with quick arrival and good packaging.
“Arrived very quickly and well packaged.”
Comfortable shoes; husband bought a second pair.
“Comfort soles.”
Exceptional value and satisfaction; intends to buy again.
“Exceptional value.”
Was very pleased with the order.
“was very pleased with order.”
Loves boots; praises price, fast delivery and excellent customer care.
“My boots arrived and I LOVE them”
Shoes delivered promptly and fitted perfectly.
“Prompt delivery of shoes which fitted perfectly.”
Reviewer thanks company for excellent service.
“Excellent Service.”
Good quality, wide-fitting shoes at a very good price.
“Really good quality shoes for wide feet”
They provided prompt and efficient service.
“Prompt and efficient service”
Delighted with purchase and availability of size 3 shoes.
“Delighted with all aspects of purchasing my ladies size 3 shoes.”
Sandals fit perfectly and delivery was first class.
“Sandals as described ,fit perfect delivery first class”
Able to buy at sensible, non-inflated prices.
“Now we can buy at a sensible price, not inflated prices”
Good communication, quick shipping and good value for money.
“Very good communication, quick shipping, value for money”
Birthday shoes fitted well, good quality and arrived promptly.
“Good fit and quality made”
Attractive, well-priced shoes with helpful Velcro strap for swollen ankles.
“The back Velcro strap help access for swollen ankles”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Shoes International is an online footwear retailer based in the UK. Consumers typically search its reviews for information on product fit and quality, pricing compared with local shops, delivery speed and how the company handles returns and customer service enquiries.