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We Collect & Analyse Reviews

Shoes International
Experiences & Reviews

Shoes International is an online footwear retailer based in the UK. Consumers typically search its reviews for information on product fit and quality, pricing compared with local shops, delivery speed and how the company handles returns and customer service enquiries.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 90%
Latest Review 19d
Overall Rating
4.4

Our Analysis

🎯

Service quality

Many reviewers praise prompt, helpful customer service and returns handling; a small number report problems with return charges or unprocessed orders.

Share
17%
Strong
💰

Value for money

Several reviewers mention competitive pricing or better value than local shops, frequently describing purchases as 'brilliant' or 'great' value.

Share
7%
Strong
⚡

User experience

Common comments describe easy ordering, fast processing and quick delivery; a few reviews note delayed processing or orders that were not handled.

Share
15%
Strong
🔧

Product quality

Most reviewers report good product quality: comfortable fit, solid construction and generally as expected, with some simply calling items 'awesome' or 'decent quality'.

Share
26%
Strong
📞

Communication

Communication is often cited as good or excellent, but a minority of reviews link communication problems to returns disputes or order-processing failures.

Share
6%
Mixed
⭐

Overall experience

Overall impressions are predominantly positive, highlighting product satisfaction and smooth transactions; isolated negative experiences relate to returns or unprocessed orders.

Share
30%
Strong

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

K
Katherine
trustpilot.com Sep 30, 2025

Wonderful

Wonderful! Loved my shoes...

W
William Allsopp
trustpilot.com Sep 30, 2025

A great company to deal with

A great company to deal with. Excell...

w
wafi halid
trustpilot.com Sep 30, 2025

Simply Amazing

wow this is amazing, the processing might be 2-3 days long but i got my shoes (Solovair) in ju...

C
Colin Lavelle
trustpilot.com Sep 30, 2025

Best place to buy high quality shoes

Bought my first Solovairs from here at a brilliant price. Sup...

L
Leighton Mark
trustpilot.com Sep 30, 2025

Perfect!

Another great buy from Shoes International. The customer service from the company...

E
Eira Julia
trustpilot.com Sep 30, 2025

Romika slippers

Greta prices for great pro...

C
C Q
trustpilot.com Sep 30, 2025

Nice and easy

Very happy with this transaction. Easy to order and arrived in 2 days. Trying to use new suppliers and avoid the big obvious one t...

K
Kim Mason Was Tizzard
trustpilot.com Sep 30, 2025

Superb service

Superb service. My boots arrived promptly,unfortunately they were too small. I sent t...

j
joel le bars
trustpilot.com Sep 30, 2025

Very pleased with my on-line purchase

Very pleased with my on-line purchase. Great cus...

M
Meranda Adams
trustpilot.com Sep 30, 2025

I will never buy from this place again

I will never buy from this place again! I returned a pair of shoes, I wore for maybe a total of 2 hours at work and decided that they were too small....

M
Marina Ella
trustpilot.com Sep 30, 2025

Decent quality

Decent quality....

M
Michael Cotton
trustpilot.com Sep 30, 2025

Awesome shoes

Awesome shoes! perfect produ...

F
Friedrich
trustpilot.com Sep 30, 2025

Super satisfied with my purchase.

Super satisfied with my purchase. Fast shipment, great produ...

C
Claire
trustpilot.com Sep 30, 2025

used these guys for my party these…

used these guys for my party these w...

M
Moch Taufik
trustpilot.com Sep 30, 2025

I like it my shoes..

...

s
sami barsan
trustpilot.com Sep 30, 2025

I ordered a pair of Docs and they…

I ordered a pair of Docs and they didn’t pr...

S
Sue Hunter
trustpilot.com Sep 30, 2025

Awesome shoes

Awesome shoes! They look great, with a distinct unique Shoes Intern...

G
Glen Bampton
trustpilot.com Sep 30, 2025

i liked the shoes

...

K
Kathryn Bush
trustpilot.com Sep 30, 2025

Tasteful shoes

Tasteful shoes -...

M
Michael Smith
trustpilot.com Sep 30, 2025

First-time customer, first-class service

I used Shoes International to purchase my Hotter Shoes and must say my experience with this company can only be described as first class from the orde...

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Conclusion

Reviews for Shoes International show a clear pattern: most customers report good product quality and comfortable fit, alongside fast delivery and straightforward ordering. Several reviewers explicitly praise customer service and quick handling of returns or refunds, while isolated complaints focus on return charge disputes (one reviewer cited a $29.99 deduction) or orders not being processed. If you prioritise product fit and prompt service, the collective feedback is favourable; if you are concerned about returns or rare processing issues, review the company’s returns and order policies before purchasing. Reading both positive and negative reviews can help set expectations on sizing, returns handling and communication.