Reviewers most often highlight responsive customer service—several callers name a specific agent (Agnes) for helpful returns and shipping updates. Product feedback is generally positive, with multiple reviewers praising blazers, boots and earrings for quality and fit. Areas to monitor include delivery timing and a small number of complaints about return restrictions or partner-level payment disputes. If you plan to buy, check the return policy for opened items and confirm expected delivery windows; brands considering partnership should require clear payment terms in writing.
Examples from available reviews (Jul 2020 – Feb 2026).
Seezona stopped paying sales and failed to respond to payout requests.
“stopped remitting payments for items sold”
Order arrived two weeks later than expected without delivery timeframe.
“My order arrived 2 weeks after I placed it.”
Earrings looked cheap and couldn't be returned after opening.
“Earrings look surprisingly cheap for the cost”
High-quality blazer and reliable returns despite international shipping.
“Beautiful high quality Blazer at a great price.”
Most customers report helpful, responsive customer service and smooth returns; a minority report unresolved partner-level service failures.
Some shoppers praise quality at sensible prices, while a few describe items as expensive for their perceived quality or cite financial disputes.
Users note easy brand discovery and straightforward returns, but a few report restrictive return rules or unclear processing times.
Many reviews describe items as high quality and true to imagery; a small number report products feeling cheap or having minor faults.
Customers commonly report timely shipping updates and prompt replies; several reviews highlight missed responses or late deliveries as problems.
Most reviewers describe positive shopping experiences and repeat purchases, while a minority report missing orders or unresolved payment disputes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (26) · Reviews (8) · Quotes shortened · As of: February 2026
Partnership ended without receiving owed payouts and vague communication.
“I have not received the payout for items that were already sold.”
Company promptly contacted and refunded the out-of-stock item.
“I was refunded pretty fast.”
Reviewer received poor-quality items and was denied a refund.
“send you thin cheap jackets with prints of knotted knitting on them.”
Customer returned a damaged dress months ago and still has no refund.
“I sent the item back 4 months ago and still have not received a refund.”
Reviewer awaiting a large refund since September with no replies.
“I'm waiting for a 1k + refund and customer service hasn't replied to me since September.”
Faulty skirt and promised refund never materialised after long delay.
“promised a refund within 21 business days”
Seezona stopped paying sales and failed to respond to payout requests.
“stopped remitting payments for items sold”
Order arrived two weeks later than expected without delivery timeframe.
“My order arrived 2 weeks after I placed it.”
Earrings looked cheap and couldn't be returned after opening.
“Earrings look surprisingly cheap for the cost”
Dress arrived in excellent condition and fit perfectly.
“It fit my wife perfectly”
Customer service promptly resolved a stuck seal issue with the cologne.
“they assisted me professionally and promently with a solution!”
Agent Agnes made the return seamless and facilitated a repurchase.
“The agent Agnes made the return experience seamless”
Reviewer reports exceptional, quick and attentive customer service.
“They were quick and extremely attentive.”
Customer still has not received their order.
“Still don’t have it”
Seezona provided helpful, responsive customer service and smooth handling.
“Seezona went above and beyond.”
Earrings were gorgeous, high quality and delivered quickly.
“The earrings I got are gorgeous.”
High-quality blazer and reliable returns despite international shipping.
“Beautiful high quality Blazer at a great price.”
Boots were extremely well made and very comfortable.
“Incredible boots so well made and extremely comfortable”
Customer bought a second blazer and remains very pleased.
“My second blazer from Seezona and I really love that as much as I love my first one.”
Dress arrived timely, was great quality and fitted well.
“It was of really great quality and fit very well!”
Agnes provided incredible, thorough and timely customer service.
“Agnes on the customer service was incredible-both through and timely with her responses!”
Agnus reassured the customer with regular shipping updates.
“she reassured me on shipping updates regularly”
Customer says Seezona is great and will return as a customer.
“Seezona is great.”
Earrings were gorgeous, high quality and delivered quickly.
“The Earrings I got are gorgeous.”
Customer enjoys discovering quality brands and luxury service on Seezona.
“Love discovering new brands on Seezona.”
Excellent customer service and much faster delivery than expected.
“I received my order way faster than expected.”
Prom dress wasn't shipped and customer lost £300.
“they never even gave it over to UPS.”
Order never arrived, no refund received and social comment removed.
“3 months, £200, no product ever arrived, no refund or apology ever received.”
No one responded and the website phone number appears fake.
“they have a fake phone number on their website.”
Package marked delivered but company lied about filing a DHL claim.
“A package was marked as delivered, I never received it.”
Jewellery was beautiful but arrived very late for the birthday.
“The jewelry was BEAUTIFUL, but it took FOREVER to arrive.”
Customer ordered a dress and loves it, will purchase again.
“Ordered a dress from Jenesequa last week and I love it.”
Website is well designed, easy to navigate and fast delivery.
“Easy to navigate and find what you are looking for.”
Customer appreciated discovering original, non-ordinary designer brands.
“I was wondered to find a lot of new and non-ordinary brands on one site.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Seezona is an online retail marketplace selling clothing, footwear, accessories and lifestyle products from multiple brands. It operates a consumer-facing e‑commerce platform used for purchasing, returns and partner listings.