Many customers describe consistently high product quality and fast, helpful support across multiple purchases. Other reviews report missing orders, refunds being held back, and no response about payouts after sales are completed. Feedback splits clearly: strong shopping and product experiences up front, then repeated breakdowns after the sale. Some customers mention quick refunds and shipping updates, while other serious cases remain unresolved.
Examples from available reviews (Jul 2020 – Mar 2026).
Partnership ended without receiving owed payouts and vague communication.
“I have not received the payout for items that were already sold.”
Reviewer awaiting a large refund since September with no replies.
“I'm waiting for a 1k + refund and customer service hasn't replied to me since September.”
Boots were extremely well made and very comfortable.
“Incredible boots so well made and extremely comfortable”
Agent Agnes made the return seamless and facilitated a repurchase.
“The agent Agnes made the return experience seamless”
Several reviewers praise specific agents and describe support as quick and attentive. Multiple comments name Agnes for making returns easy and fixing problems. Negative service notes are less common and usually tie to refund disputes, not slow or unhelpful front-line replies.
Many customers say the items are good value, pointing to high-quality blazers, boots, and strong pricing. A smaller group says products looked cheap for the price or didn’t match the description. Value complaints often appear alongside denied refunds or returns that never get resolved.
Some reviewers like the site design, find it easy to navigate, and enjoy discovering niche brands. Other customers report orders arriving late or not arriving at all, and these delivery failures drive many negative experiences. International shipping and returns come up as positives in some reviews and negatives in others.
Most reviews praise build quality and fit across blazers, boots, dresses, and jewellery. A minority report poor workmanship or cheap materials, especially with certain jacket and earring orders. Positive product comments often sit alongside fast delivery and returns that go through smoothly.
Many reviews mention no replies, slow refunds, and missing communication about payouts after sales. Some customers did get timely updates and quick refunds when items were out of stock. A few also claim the contact details were wrong and that social comments were removed during unresolved disputes.
Sentiment is sharply split: high satisfaction with products and front-line help, versus strong frustration with post-sale resolution and payouts. Most positive reviews point to quick delivery, quality items, and helpful agents. Most negative reviews centre on money not returned, lost packages, and silence from support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (26) · Reviews (8) · Quotes shortened · As of: March 2026
Partnership ended without receiving owed payouts and vague communication.
“I have not received the payout for items that were already sold.”
Company promptly contacted and refunded the out-of-stock item.
“I was refunded pretty fast.”
Reviewer received poor-quality items and was denied a refund.
“send you thin cheap jackets with prints of knotted knitting on them.”
Customer returned a damaged dress months ago and still has no refund.
“I sent the item back 4 months ago and still have not received a refund.”
Reviewer awaiting a large refund since September with no replies.
“I'm waiting for a 1k + refund and customer service hasn't replied to me since September.”
Faulty skirt and promised refund never materialised after long delay.
“promised a refund within 21 business days”
Seezona stopped paying sales and failed to respond to payout requests.
“stopped remitting payments for items sold”
Order arrived two weeks later than expected without delivery timeframe.
“My order arrived 2 weeks after I placed it.”
Earrings looked cheap and couldn't be returned after opening.
“Earrings look surprisingly cheap for the cost”
Dress arrived in excellent condition and fit perfectly.
“It fit my wife perfectly”
Customer service promptly resolved a stuck seal issue with the cologne.
“they assisted me professionally and promently with a solution!”
Agent Agnes made the return seamless and facilitated a repurchase.
“The agent Agnes made the return experience seamless”
Reviewer reports exceptional, quick and attentive customer service.
“They were quick and extremely attentive.”
Customer still has not received their order.
“Still don’t have it”
Seezona provided helpful, responsive customer service and smooth handling.
“Seezona went above and beyond.”
Earrings were gorgeous, high quality and delivered quickly.
“The earrings I got are gorgeous.”
High-quality blazer and reliable returns despite international shipping.
“Beautiful high quality Blazer at a great price.”
Boots were extremely well made and very comfortable.
“Incredible boots so well made and extremely comfortable”
Customer bought a second blazer and remains very pleased.
“My second blazer from Seezona and I really love that as much as I love my first one.”
Dress arrived timely, was great quality and fitted well.
“It was of really great quality and fit very well!”
Agnes provided incredible, thorough and timely customer service.
“Agnes on the customer service was incredible-both through and timely with her responses!”
Agnus reassured the customer with regular shipping updates.
“she reassured me on shipping updates regularly”
Customer says Seezona is great and will return as a customer.
“Seezona is great.”
Earrings were gorgeous, high quality and delivered quickly.
“The Earrings I got are gorgeous.”
Customer enjoys discovering quality brands and luxury service on Seezona.
“Love discovering new brands on Seezona.”
Excellent customer service and much faster delivery than expected.
“I received my order way faster than expected.”
Prom dress wasn't shipped and customer lost £300.
“they never even gave it over to UPS.”
Order never arrived, no refund received and social comment removed.
“3 months, £200, no product ever arrived, no refund or apology ever received.”
No one responded and the website phone number appears fake.
“they have a fake phone number on their website.”
Package marked delivered but company lied about filing a DHL claim.
“A package was marked as delivered, I never received it.”
Jewellery was beautiful but arrived very late for the birthday.
“The jewelry was BEAUTIFUL, but it took FOREVER to arrive.”
Customer ordered a dress and loves it, will purchase again.
“Ordered a dress from Jenesequa last week and I love it.”
Website is well designed, easy to navigate and fast delivery.
“Easy to navigate and find what you are looking for.”
Customer appreciated discovering original, non-ordinary designer brands.
“I was wondered to find a lot of new and non-ordinary brands on one site.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Seezona runs an online fashion marketplace selling clothing, footwear, and accessories from independent and designer brands. Product pages include photos, sizing, and brand details to help shoppers compare items. Seezona takes online payments and offers international delivery plus return options. Customers can contact support about orders, returns, and refunds.