Reviews Analysed
20
We Collect & Analyse Reviews
Seezona
Experiences & Reviews
Seezona is an online retail marketplace selling clothing, footwear, accessories and lifestyle products from multiple brands. It operates a consumer-facing e‑commerce platform used for purchasing, returns and partner listings.
Overview & Key Metrics
Positive Sentiment
80%
Latest Review
18d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Most customers report helpful, responsive customer service and smooth returns; a minority report unresolved partner-level service failures.
Share
Strong
18%
💰
Value for money
Some shoppers praise quality at sensible prices, while a few describe items as expensive for their perceived quality or cite financial disputes.
Share
Weak
5%
⚡
User experience
Users note easy brand discovery and straightforward returns, but a few report restrictive return rules or unclear processing times.
Share
Mixed
7%
🔧
Product quality
Many reviews describe items as high quality and true to imagery; a small number report products feeling cheap or having minor faults.
Share
Strong
17%
📞
Communication
Customers commonly report timely shipping updates and prompt replies; several reviews highlight missed responses or late deliveries as problems.
Share
Strong
20%
⭐
Overall experience
Most reviewers describe positive shopping experiences and repeat purchases, while a minority report missing orders or unresolved payment disputes.
Share
Strong
33%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
UNTRUSTFUL PARTNER
"We joined Seezona as a partner brand (UNDRESS) and listed products on their platform. Orders were processed and sold, but Seezona stopped remitting pa..."
Ana
Trustpilot
Sep 30, 2025
Featured for: partner non-payment and communication failure
My order arrived 2 weeks after I placed…
"My order arrived 2 weeks after I placed it. I did't realise it would take this long to process. Customer service was very nic..."
kund
Trustpilot
Sep 30, 2025
Featured for: long processing; noted customer service
Earrings look surprisingly cheap for…
"Earrings look surprisingly cheap for the cost and a..."
Nina
Trustpilot
Sep 30, 2025
Featured for: product looks cheap; return policy issue
Great Quality & True to their Return Policy
"Beautiful high quality Blazer at a great price. Unfortunately the size didn't fit me but, despite the international shipping, th..."
The Weinermans
Trustpilot
Sep 30, 2025
Featured for: quality product; reliable returns communications
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
A
Ana
trustpilot.com
Sep 30, 2025
UNTRUSTFUL PARTNER
We joined Seezona as a partner brand (UNDRESS) and listed products on their platform. Orders were processed and sold, but Seezona stopped remitting pa...
k
kund
trustpilot.com
Sep 30, 2025
My order arrived 2 weeks after I placed…
My order arrived 2 weeks after I placed it. I did't realise it would take this long to process. Customer service was very nic...
N
Nina
trustpilot.com
Sep 30, 2025
Earrings look surprisingly cheap for…
Earrings look surprisingly cheap for the cost and a...
D
Donald Colvin
trustpilot.com
Sep 30, 2025
Nailed It!
Agnes! The dress arrived last night in good condition and glistening even brighter than in the photos. It fit my wife perfectly, and she couldn’t stop...
M
Mooriah Cosper
trustpilot.com
Sep 30, 2025
Customer Service and Quility
I ordered the Malo cologne, one of my husband's favorite scents! After a few weeks, the seal got stuck inside the cap. I emailed customer se...
E
Erika
trustpilot.com
Sep 30, 2025
The agent Agnes made the return…
The agent Agnes made the return experience seamless but even better Agnes made it easy for me to repurchase the item....
M
Megan Shore
trustpilot.com
Sep 30, 2025
This was the absolute best customer…
This was the absolute best customer service experience I’ve ever had with a...
D
Donna Gulmi
trustpilot.com
Sep 30, 2025
Still don’t have it
...
H
Hanna
trustpilot.com
Sep 30, 2025
Great customer experience
As a business owner myself, I really appreciate great customer service, and Seezona went above and beyond. Their team was so helpful a...
V
Viktoria
trustpilot.com
Sep 30, 2025
The earrings I got are gorgeous
The earrings I got are gorgeous. I love the quality of...
T
The Weinermans
trustpilot.com
Sep 30, 2025
Great Quality & True to their Return Policy
Beautiful high quality Blazer at a great price. Unfortunately the size didn't fit me but, despite the international shipping, th...
c
cha cha zutic
trustpilot.com
Sep 30, 2025
Incredible boots so well made and…
Incredible boots so well made and extremely co...
M
Madelen Kjellsdotter
trustpilot.com
Sep 30, 2025
My second blazer from Seezona and I…
My second blazer from Seezona and I really...
T
Tee Jay
trustpilot.com
Sep 30, 2025
Fabulous Dress
The item (dress) I ordered came in a reasonable timeframe. It was of really...
C
Christina Lujan
trustpilot.com
Sep 30, 2025
Great customer service!
Agnes on the customer service was incredible-both through and timely...
T
Tina
trustpilot.com
Sep 30, 2025
I had a wonderful experience with…agnus
I had a wonderful experience with Agnus! I was worried about an upcoming shipment and she reassured me on shippin...
A
April Fabro
trustpilot.com
Sep 30, 2025
Seezona is great
Seezona is great. Will...
F
Felicia
trustpilot.com
Sep 30, 2025
The Earrings I got are gorgeous
The Earrings I got are gorgeous. I love the quality of...
�
Наталия Галемина
trustpilot.com
Sep 30, 2025
Love discovering new brands on Seezona
Love discovering new brands on Seezona. The quality of the clothes and service is exactly...
I
Iliyana Guberova
trustpilot.com
Sep 30, 2025
Excellent customer service
Excellent customer service! I received my order wa...
Conclusion
Reviewers most often highlight responsive customer service—several callers name a specific agent (Agnes) for helpful returns and shipping updates. Product feedback is generally positive, with multiple reviewers praising blazers, boots and earrings for quality and fit. Areas to monitor include delivery timing and a small number of complaints about return restrictions or partner-level payment disputes. If you plan to buy, check the return policy for opened items and confirm expected delivery windows; brands considering partnership should require clear payment terms in writing.