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Scentered
Reviews & Experiences

Reviewers commonly praise Scentered’s scents and report that balms and wax melts can be effective for on-the-go calming and mindful routines (examples: 1488, tp_65671c60d239012d7a6afd9a). Multiple reviewers highlight natural-smelling fragrances and repeat purchase intent (tp_6850176a09a7ddc4c22ec7fc). However, a reviewer raised a clear concern about balm quantity relative to price, estimating a ~1cm stick and questioning value (tp_677fa5aecdc61c81a64af86a). Another reviewer reported poor customer support around discount-code application and a lack of response (tp_6246e29dc7628b203b9f59e6). Prospective buyers should weigh the favourable scent and portability comments against isolated reports about size, price and customer service before purchasing.

Overview & Key Metrics

Review count
7
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Mixed fulfilment feedback: some reviewers report smooth, quick ordering; one reports unresponsive customer service and discount-code problems.

💰

Value for money

Concerns about value: a reviewer measured an approximate 1cm balm and estimated ~£13 per stick, calling the price steep for the quantity.

User experience

Generally positive: balms are described as portable and easy to use, helpful for on-the-go calm and managing school or exam anxiety.

🔧

Product quality

Scents and natural aroma receive repeated praise, but some reviewers note small balm quantity and one reported a skin reaction.

📞

Communication

Limited mentions, but criticism focuses on lack of response to customer queries and problems applying higher discount codes.

Overall experience

Mixed overall: several reviewers recommend the scents and calming effects; a minority report poor service or value concerns affecting satisfaction.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Happy Shopper service

Longtime customer pleased with helpful service, product quality and choice.

“The customer service staff are great to deal with”

Dec 17, 2025 · trustpilot.com
Vanessa Pratt experience

Loves the lotion and praises the company's customer service.

“Absolutely love the hand & body lotion”

Oct 14, 2025 · trustpilot.com
Freda quality

Thrilled with the gorgeous wax melt scents; will order more.

“Absolutely thrilled with these scents.”

Sep 30, 2025 · trustpilot.com
Marietta value

Ordering was smooth but the balm stick felt overpriced and undersized.

“extremely steep for 1cm stick.”

Sep 30, 2025 · trustpilot.com
Jane Gomez usability

Balms are perfect for my anxious daughter to carry and use.

“these balms are perfect to have in her pocket”

Sep 30, 2025 · trustpilot.com
JMM service

Experienced poor customer service over a discount code and no reply.

“What poor customer service for a company selling 'de-stress' products!!”

Sep 30, 2025 · trustpilot.com
Tod Hessel 5/5

I recently discovered Scentered and their aromatherapy wellbeing ritual, which has truly been a game-changer for my daily routine. The range of 100% natural, portable Aromatherapy Balms and Candles offered by Scentered helps me mindfully transition from moment to moment throughout my day.

The scents are absolutely incredible and offer just the right balance of relaxation and energy depending on which scent you choose. They have a wide variety of options to choose from such as Sleep Well, Focus, Escape, Love, Happy and De-Stress. I personally love the 'De-stress' balm that comes in a chic compact with a sliding lid for easy use anywhere anytime.

The packaging is beautiful too! It's sleek design makes it perfect for on-the-go use at work or while traveling. Additionally, knowing that these products are all-natural gives me peace of mind as I am not exposing myself to any harmful chemicals.

Overall I would highly recommend anyone who wants to incorporate mindful practices into their daily routines or simply indulge in some self-care look no further than Scentered!

Oct 27, 2022 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Scentered

Scentered is a company that offers aromatherapy and wellbeing products such as balms, candles and wax melts. Products are typically sold direct-to-consumer online and through retail partners. People researching Scentered often look for product effectiveness, pricing, ingredient information and customer service records.