Review content shows a clear pattern: the majority of customers report fast delivery, competitive pricing and satisfactory product quality, often noting samples and niche availability. Many reviewers say they would reorder and recommend Scent Store, emphasising speed and packaging. However, at least one detailed review reports a damaged product, a possible allergic reaction and unhelpful responses from customer support. Prospective buyers should weigh frequent positive delivery and price comments against this reported customer‑service breakdown and consider checking the seller's returns and complaint process before purchasing.
Examples from available reviews (Sep 2025 – Feb 2026).
Product arrived damaged and customer received poor customer service.
“DO NOT BUY FROM THIS COMPANY.”
Fast delivery and low prices on perfume.
“Quick delivery and amazing price on the perfume.”
Customer received original quality products with very fast delivery.
“Quality products, very fast delivery!”
Quick service with careful packaging and delivery updates.
“Quick service, well packaged and informed all the way on delivery.”
Most reviewers report fast, professional delivery and prompt fulfilment; one reviewer describes a damaged item and poor aftercare response.
Several reviewers highlight low prices and good deals, calling Scent Store one of the cheapest online options for fragrances.
Buyers describe straightforward ordering, clear delivery updates and secure packaging; checkout and tracking are repeatedly noted as positive.
Many customers report genuine, good‑quality perfumes and positive sample experiences; one detailed report raises concern about a damaged product and an adverse reaction.
Some reviews praise being kept informed about delivery; one review reports unanswered calls and unsatisfactory email exchanges regarding a complaint.
Most reviewers express high satisfaction, repeat purchases and recommendations; one extensive complaint describes a very negative overall outcome.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Quotes shortened · As of: February 2026
Ordering was easy and packaging elegant, but bottle design differed.
“the bottle's design differed from what was shown in the advertisement.”
Long-term customer praises fast deliveries and continued satisfaction.
“never wait long for my delivery”
Aftershave order arrived very quickly and promptly.
“Ordered after shave & was very quick to arrive.”
Competitive pricing with excellent service and fast delivery.
“Very competitive prices, excellent service fast delivery”
Easy website, good price, quick delivery and helpful dispatch updates.
“Easy to use website.”
The shipping was fast according to the reviewer.
“Fast shipping”
Order was well wrapped, delivered on time, and met requests.
“Really pleased with my order beautiful wrapped aswell as I asked ,quick ordering no issues delivered on time”
Speedy delivery and good packing; reviewer would repurchase.
“Speedy delivery, items were well packed.”
Order dispatched immediately and packaged with care.
“The order is dispatched straight away and it is package with care.”
Ordering easy and packaging good, but bottle design differed from advertisement.
“the design of the bottle didnt look as advertised.”
Product was easy to find and order on the site.
“Easy to find and order.”
Speedy delivery and products were well stocked.
“Speedy Delivery & super in stock”
Scentstore upgraded delivery and provided great price and service.
“Scentstore upgraded my delivery to 48hr tracked without me requesting”
Excellent communication, good price, and prompt delivery.
“Excellent communication, great price and prompt delivery.”
Good deals combined with strong customer service.
“Great deals matched by great service”
Ordering on the site was very easy.
“Very easy to order”
Good price, quick delivery, and kept customers informed about arrival.
“Keep in touch so you know when it will arrive.”
Ordering was easy and responses were good.
“Very easy to order good response”
Easy ordering, competitive price and same-day dispatch.
“Easy to order. Competitive price. Same day dispatch”
Fast shipping and suitable as a gift.
“Fast shipping, perfect gift”
Product arrived damaged and customer received poor customer service.
“DO NOT BUY FROM THIS COMPANY.”
Sample led to immediate purchase; ordering and delivery were excellent.
“Very fast delivery and super nice experience ordering from this company,”
Found a hard-to-find fragrance at a reasonable price and good service.
“so reasonably priced!”
Company ensured prompt delivery and acted professionally.
“Absolutely stunning company”
Fast delivery and low prices on perfume.
“Quick delivery and amazing price on the perfume.”
Product arrived earlier than expected, reviewer pleased.
“The product arrived before time, great.”
Order arrived on time or early and pleased the customer.
“amazing, everything came on time or even before it was due.”
Customer received original quality products with very fast delivery.
“Quality products, very fast delivery!”
Favourite shop offering many perfumes at affordable prices and good samples.
“My favourite perfume shop.i can get any perfume I want for affordable price.”
Well packaged order with nice samples and excellent service.
“Excellent service and the recommended samples I received with my purchase are very nice,”
The shipping was fast according to the reviewer.
“Quick delivery”
Great service and fast delivery.
“Great service , fast delivery”
Delivery was prompt and reviewer expressed satisfaction.
“Prompt delivery”
Quick service with careful packaging and delivery updates.
“Quick service, well packaged and informed all the way on delivery.”
Reviewer states prices are the cheapest online and in stores.
“Cheapest on the internet/stores”
Order arrived quickly and was packaged safely.
“Fast delivery packaged safely”
Reasonable price and fast delivery; customer will reorder.
“Good price and quick delivery - will use again.”
Service was prompt and reliable according to reviewer.
“Prompt and reliable”
Reviewer had a perfect transaction and will use again.
“Just a perfect transaction in every sense.”
First-time customer found excellent selection, reasonable price and quick delivery.
“I found them to have an excellent selection and service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Scent Store is an online retailer focused on fragrances and related products. Typical features for such retailers include searchable product listings, payment options, order fulfilment and customer support channels. Consumers looking up Scent Store commonly seek information about product range, pricing, delivery and return procedures.