Customers often mention very fast dispatch, careful packaging, and clear delivery updates. Many praise the site’s easy navigation and competitive prices across a wide range of listings. Reviewers also frequently note free samples and good stock availability. A small number report bottles that don’t match the photos or items arriving damaged, with issues not handled well.
Examples from available reviews (Sep 2025 – Mar 2026).
Order was well wrapped, delivered on time, and met requests.
“Really pleased with my order beautiful wrapped aswell as I asked ,quick ordering no issues delivered on time”
Good deals combined with strong customer service.
“Great deals matched by great service”
Ordering easy and packaging good, but bottle design differed from advertisement.
“the design of the bottle didnt look as advertised.”
Product arrived damaged and customer received poor customer service.
“DO NOT BUY FROM THIS COMPANY.”
Several reviews describe rapid dispatch, early delivery, and careful packing as the norm. Some shoppers say they received upgraded or tracked delivery without asking. One isolated review mentions a damaged item and unhelpful customer handling, which appears uncommon.
Reviewers repeatedly point to low prices, strong deals, and hard-to-find fragrances at a reasonable cost. Some call it the cheapest option online and say they buy again.
Many shoppers say the website is simple to use and makes ordering quick. Reviews also mention a clear checkout flow, prompt replies, and, in some cases, same-day dispatch.
Most reviews say the fragrances arrived as expected and note the added sample vials. A few customers report bottle designs that differed from the images, and one review describes a product arriving damaged.
Customers often praise proactive updates, tracking information, and responsive communication. A small number mention disappointing support after purchase, but these comments are not common.
Most reviews show high satisfaction with delivery speed, pricing, and how easy the site is to use. One strongly negative report about product condition and support stands out against the largely positive feedback.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Quotes shortened · As of: March 2026
Ordering was easy and packaging elegant, but bottle design differed.
“the bottle's design differed from what was shown in the advertisement.”
Long-term customer praises fast deliveries and continued satisfaction.
“never wait long for my delivery”
Aftershave order arrived very quickly and promptly.
“Ordered after shave & was very quick to arrive.”
Competitive pricing with excellent service and fast delivery.
“Very competitive prices, excellent service fast delivery”
Easy website, good price, quick delivery and helpful dispatch updates.
“Easy to use website.”
The shipping was fast according to the reviewer.
“Fast shipping”
Order was well wrapped, delivered on time, and met requests.
“Really pleased with my order beautiful wrapped aswell as I asked ,quick ordering no issues delivered on time”
Speedy delivery and good packing; reviewer would repurchase.
“Speedy delivery, items were well packed.”
Order dispatched immediately and packaged with care.
“The order is dispatched straight away and it is package with care.”
Ordering easy and packaging good, but bottle design differed from advertisement.
“the design of the bottle didnt look as advertised.”
Product was easy to find and order on the site.
“Easy to find and order.”
Speedy delivery and products were well stocked.
“Speedy Delivery & super in stock”
Scentstore upgraded delivery and provided great price and service.
“Scentstore upgraded my delivery to 48hr tracked without me requesting”
Excellent communication, good price, and prompt delivery.
“Excellent communication, great price and prompt delivery.”
Good deals combined with strong customer service.
“Great deals matched by great service”
Ordering on the site was very easy.
“Very easy to order”
Good price, quick delivery, and kept customers informed about arrival.
“Keep in touch so you know when it will arrive.”
Ordering was easy and responses were good.
“Very easy to order good response”
Easy ordering, competitive price and same-day dispatch.
“Easy to order. Competitive price. Same day dispatch”
Fast shipping and suitable as a gift.
“Fast shipping, perfect gift”
Product arrived damaged and customer received poor customer service.
“DO NOT BUY FROM THIS COMPANY.”
Sample led to immediate purchase; ordering and delivery were excellent.
“Very fast delivery and super nice experience ordering from this company,”
Found a hard-to-find fragrance at a reasonable price and good service.
“so reasonably priced!”
Company ensured prompt delivery and acted professionally.
“Absolutely stunning company”
Fast delivery and low prices on perfume.
“Quick delivery and amazing price on the perfume.”
Product arrived earlier than expected, reviewer pleased.
“The product arrived before time, great.”
Order arrived on time or early and pleased the customer.
“amazing, everything came on time or even before it was due.”
Customer received original quality products with very fast delivery.
“Quality products, very fast delivery!”
Favourite shop offering many perfumes at affordable prices and good samples.
“My favourite perfume shop.i can get any perfume I want for affordable price.”
Well packaged order with nice samples and excellent service.
“Excellent service and the recommended samples I received with my purchase are very nice,”
The shipping was fast according to the reviewer.
“Quick delivery”
Great service and fast delivery.
“Great service , fast delivery”
Delivery was prompt and reviewer expressed satisfaction.
“Prompt delivery”
Quick service with careful packaging and delivery updates.
“Quick service, well packaged and informed all the way on delivery.”
Reviewer states prices are the cheapest online and in stores.
“Cheapest on the internet/stores”
Order arrived quickly and was packaged safely.
“Fast delivery packaged safely”
Reasonable price and fast delivery; customer will reorder.
“Good price and quick delivery - will use again.”
Service was prompt and reliable according to reviewer.
“Prompt and reliable”
Reviewer had a perfect transaction and will use again.
“Just a perfect transaction in every sense.”
First-time customer found excellent selection, reasonable price and quick delivery.
“I found them to have an excellent selection and service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Scent Store is an online retailer focused on fragrances and grooming products. The range usually covers branded perfumes, eau de parfums, aftershaves, and sample vials. Each product page includes descriptions, prices, and stock indicators to support comparisons. Customers can order online using common payment methods and choose tracked shipping options. Support is available through the website’s contact channels for order and delivery queries.