Reviewers most often highlight product quality, fast delivery and careful packaging, and many report repeat purchases. Customer service and in‑store staff are described positively, and several customers praise clear website pages and easy ordering. A small number of reviews mention fit or finish issues (for example, one customer rejected trousers that ruckled at the ankle, another shortened a dress). If researching Saint + Sofia, check the brand's sizing guidance and returns policy and consider contacting customer service with fit questions before ordering. Overall, reviews point to consistent product quality and reliable delivery, with occasional individual fit or alignment concerns to note.
Examples from available reviews (Dec 2021 – Feb 2026).
Good price, timely delivery updates and high product quality.
“Great price, good updates on delivery and great quality”
Packaging good but one item's trousers had ruckling at the ankle.
“the rejected trousers not seemed properly aligned at the ankle edges, they ruckled.”
Staff provided a warm welcome and were very helpful.
“Staff gave a warm welcome when I arrived and we’re all very helpful”
Easy-to-use website; durable Apartment Pants arrive quickly and well packaged.
“Easy to use website, I love the Apartment Pants (third pair I’ve bought over many years - I still wear the first pair I bought), they arrived quickly and beautifully pack...”
Most reviews describe helpful, responsive customer service and friendly staff, both online and in person.
A few reviewers explicitly note reasonable pricing and good value, but price comments are relatively sparse.
Customers often report a clear website, easy ordering and useful sizing information, supporting repeat purchases.
Product quality is the dominant theme: reviewers cite good fabrics, accurate colours and solid fit, with isolated fit or finish issues.
Delivery updates, quick shipping and careful packaging are frequently mentioned positively across reviews.
Many reviewers express satisfaction and intent to repurchase, often citing delivery speed and product satisfaction.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Very happy with trousers; excellent quality and fit with speedy delivery.
“Really happy with these trousers, I'd wanted them for a while and knew the quality & fit would be excellent - which it is. Speedy delivery & gorgeous packing too. xx”
Keller pants are very comfy and smart; wished I'd bought them sooner.
“Love my Keller pants, I’ve been looking at them for months but finally got some and wished I’d bought them sooner. So comfy and so smart.”
Easy, quick delivery and runway pants with perfect fit and good material.
“Easy and quick delivery Lovely runway pants. Perfect fit and quality material”
Happy with trousers; lovely material and good design with quick delivery.
“Very happy with my trousers. Material is lovely and design is good. Quick delivery.”
Easy website ordering and extremely soft, comfortable trousers.
“Great website easy to order & I absolutely love my trousers. They are beyond soft & so very comfortable Also I didn’t have to wait long after I’d ordered them Thank you”
Excellent fast service; sizes fitted though length might be short.
“Excellent fast service. lovely t shirt size 8 plenty big enough and keller pants size 8. Maybe should of got longer length but fine with trainers.”
Trousers are lovely; I have ordered a second pair.
“Absolutely lovely trousers. Have ordered a second.”
Lovely quality items; easy returns and quick refund, will be regular customer.
“Lovely quality knitwear and bedding. Also ordered a couple of dresses - sent one back as it didn’t suit me - returns process was easy and received refund quickly. Will now be a regular customer - great quality at reasonable prices”
Product is good quality and stylish overall.
“Good quality and stylish”
Pricey items but good sale deals; customer happy.
“Pricey but good deals in the sales. Happy with my purchase.”
Easy online ordering with promised delivery and accurate fit.
“Easy ordering online. Delivery was as promised. Beautifully presented and fitted as stated. What's not to like. I will shop again with this company”
Kept fully informed about delivery times and very pleased with product.
“From the moment I placed my order I was fully kept informed of when to expect my order . First class service . I was absolutely delighted with the product too ! Will definitely be shopping from Saint and Sofia again .”
Beautiful clothes and a very fast refund process.
“The clothes are beautiful and the refund process was very fast”
I love both items; very pleased with my purchase.
“Love both items”
Delph polo knit fits well, true to size and comfortable.
“The Delph polo knit was a good fit, quality wool. It’s true to size and feels great to wear.”
Order arrived quickly; product liked though not worth original £200.
“although I wouldn’t have paid the original £200 for it, it’s not lined.”
Lovely comfortable trousers with quick service; will order again.
“Lovely comfy trousers. Quick service, can not fault them. I will be ordering again. M”
Items fit comfortably, were well packaged and delivered quickly.
“The boots I’ve ordered fit comfortably and are fabulous! My scarf...gorgeous, warm and a perfect size. I received them nicely packaged and fast delivery. Perfect experience all around.”
Three leg lengths offered made it easy to get the right fit.
“Exactly what I wanted - the three leg lengths offered make it so easy to get it right”
Service was prompt and satisfactory.
“Prompt service”
Good price, timely delivery updates and high product quality.
“Great price, good updates on delivery and great quality”
First-class customer service, helpful staff and lovely outfits.
“First class customer service. So helpful. Lovely outfits.”
Good quality products with beautiful packaging and fast delivery.
“Good quality products and beautifully wrapped. Fast and efficient delivery.”
Fantastic service and excellent product quality; will purchase again.
“Fantastic service. And excellent quality. I will buy again from you. Thank you.”
Dress fitted true to size with lovely soft, well-made material.
“the dress I bought is completely bang on size (10).”
Good fit for a curvy figure and quality fabric; will buy again.
“The fit was great for me as acurvy women.”
Order arrived quickly and items were beautiful and stylish.
“My order arrived really quickly and the items are just beautiful: very stylish....”
Dress liked but required shortening; awaiting to wear it.
“I like the dress - had t o have it shortened of course”
Packaging good but one item's trousers had ruckling at the ankle.
“the rejected trousers not seemed properly aligned at the ankle edges, they ruckled.”
Staff provided a warm welcome and were very helpful.
“Staff gave a warm welcome when I arrived and we’re all very helpful”
Quick delivery, great communication and fabulous trousers.
“Quick delivery, great communication and fabulous trousers. Think I will have to order more !”
Great service and clothes; first purchase, likely to return.
“Great service/great clothes. My first purchase but I'm sure I will be back.”
Really good quality stylish clothes offered at reasonable prices.
“Really good quality, stylish clothes that don't break the bank. A simple returns process too.”
Quality items; trousers are a great length for my height.
“Quality items as always. I love the trousers and they are a great length, I’m 5.6 1/2 tall”
Very happy; quick delivery, excellent packaging and good blazer quality.
“Very happy with order. Quick delivery, excellent packaging, loved the blazer quality”
Colour is perfect and presentation was lovely.
“The colour is perfect. I have lined my drawer with your lovely paper and put all of my long sleeved tops in it ready for autumnal layering. X”
Great products; I love my jacket.
“Great products, love my jacket thank you”
Easy-to-use website; durable Apartment Pants arrive quickly and well packaged.
“Easy to use website, I love the Apartment Pants (third pair I’ve bought over many years - I still wear the first pair I bought), they arrived quickly and beautifully packaged.”
Clear website, easy ordering, quick delivery and good fit.
“Good, clear web site. Easy ordering and quick delivery. Well packed and exactly as described and pictured. Good fit so very happy with my purchase.”
Ordering, product quality, packaging and delivery speed were all excellent.
“Everything from ordering, quality of the clothing,how it was packed and the speed it arrived thankyou.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Saint + Sofia is a women's clothing brand and online retailer. Consumers researching Saint + Sofia reviews should consult the brand's official site for verified product details, sizing charts, shipping and returns policies before purchasing. Looking at reviews and company policies together helps assess fit, delivery expectations and after‑sales support.