Reviews Analysed
21
We Collect & Analyse Reviews
Sage Clothing
Experiences & Reviews
Sage Clothing is an online fashion retailer selling garments directly to consumers via e‑commerce channels. People searching reviews typically look for product quality, delivery times, returns and customer support details before buying from an online clothing seller.
Overview & Key Metrics
Positive Sentiment
5%
Latest Review
24d
Overall Rating
1.2
Our Analysis
🎯
Service quality
Reviewers repeatedly report delayed deliveries, cancelled or non‑processed refunds, difficulty cancelling orders and returns that require costly shipping abroad.
Share
Weak
22%
💰
Value for money
Many customers say items feel cheap or misdescribed, and that refund offers are partial or that return costs make a refund uneconomic.
Share
Weak
19%
⚡
User experience
A small number of reviewers reported checkout or order confirmation issues (missing PayPal option, no paperwork or tracking) and limited site transparency.
Share
Mixed
3%
🔧
Product quality
Numerous reports describe garments that differ from photos, wrong colours/sizes, poor fabrics, frayed stitching and unfinished seams.
Share
Weak
22%
📞
Communication
Frequent complaints about slow or no replies, lack of phone contact and inconsistent explanations when customers request refunds or returns.
Share
Weak
12%
⭐
Overall experience
Most reviewers summarise their experience negatively, warning others about misrepresentation, refund hurdles and low product quality.
Share
Weak
22%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Do NOT buy from this company
"Do NOT buy from this company, it’s not English but Chinese. I ordered two blazers by mistake within 3 mins I cancelled the second but was told they co..."
Country Equestrians
Trustpilot
Sep 30, 2025
Featured for: Cancellation, poor quality, costly returns
Don't buy anything here!
"Well I haven't bought anything thank goodness! But I very nearly did but became suspicious when it says you can use PayPal but it's not an option when..."
Christine Hardaker
Trustpilot
Sep 30, 2025
Featured for: Checkout PayPal missing, no reply
An absolute joke of a company
"An absolute joke of a company, bought a t shirt for £125 which game in just a bag and was literally coming apart the first month of use so they agreed..."
Ryan White
Trustpilot
Sep 30, 2025
Featured for: High price, item fell apart, no refund
Before you buy check out the returns…
"Before you buy check out the returns Monet back guarantee. I purchased a shirt and when it came it was very poor quality not like the one shown. I ask..."
JH
Trustpilot
Sep 30, 2025
Featured for: Customer service reply about returns
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
C
Country Equestrians
trustpilot.com
Sep 30, 2025
Do NOT buy from this company
Do NOT buy from this company, it’s not English but Chinese. I ordered two blazers by mistake within 3 mins I cancelled the second but was told they co...
C
Christine Hardaker
trustpilot.com
Sep 30, 2025
Don't buy anything here!
Well I haven't bought anything thank goodness! But I very nearly did but became suspicious when it says you can use PayPal but it's not an option when...
J
JH
trustpilot.com
Sep 30, 2025
Before you buy check out the returns…
Before you buy check out the returns Monet back guarantee. I purchased a shirt and when it came it was very poor quality not like the one shown. I ask...
N
Natalie
trustpilot.com
Sep 30, 2025
What a bunch of cowboys
What a bunch of cowboys! Terrible products and...
K
Kate Dazzle
trustpilot.com
Sep 30, 2025
Not surprised!
Three of the items I ordered were supposed to be cotton. They are not, feels like thick polyester. Sizing is all over the place. I was going to try to...
J
Jan
trustpilot.com
Sep 30, 2025
Harper & Sage - TOTAL SCAM!
I would have rated them in the minus but a one at least allowed me to review. Harper & Sage falsely advertises their company as having a location in T...
e
eileen barlow
trustpilot.com
Sep 30, 2025
Warning do not purchase anything from…
Warning do not purchase anything from the site as they are very dishonest and it is a total scam. Products are cheap and the retur...
M
Michelle Bridges
trustpilot.com
Sep 30, 2025
Do not purchase from this company
Do not purchase this item or from this company the ad used to say money back guarantee no longer on the site and the product was thin,...
B
Blondeeyyc
trustpilot.com
Sep 30, 2025
HARPER&SAGE TORONTO
This is me giving ZERO reviews. •Misrepresentation. Showing they are a Toronto based company specifically in Yorkdale. They are in CHINA. My parcel to...
B
Bonnie Nelson
trustpilot.com
Sep 30, 2025
So Bad!
I just received my order and I have no words to perfectly describe how utterly disappointed I am in your product. I can't believe that they are the sa...
L
Laura charyzs
trustpilot.com
Sep 30, 2025
I bought a dress and the wrong color…
I bought a dress and the wrong color was sent me so I wanted a refund only to find out I have to return the dress to China for a refund. The product w...
M
Ms Campbell
trustpilot.com
Sep 30, 2025
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY . Takes weeks to arrive , quality is rubbish. And the return address is in China not London. I have reported...
J
Joan Capitano
trustpilot.com
Sep 30, 2025
Don’t use this company.
Don’t use this company. Ordered goods with express delivery- turned up 3 weeks later, very poor packaging and quality of products are very cheap. Requ...
A
Amy Masser
trustpilot.com
Sep 30, 2025
Awful experience
Awful experience. No contact number so can’t get in touch with the company. I didn’t think the order would arrive. It turned up over 2 weeks later, wi...
J
Julie Woods
trustpilot.com
Sep 30, 2025
item arrived after several weeks and
item arrived after several weeks and was appalled at the poor packaging crumpled thin material wrongly sized and need to return asap for refund Emails...
R
Ruth
trustpilot.com
Sep 30, 2025
Avoid. Scam site.
No paperwork to confirm my order and no sign of my new shoes yet. Wish I’d read all these reviews before ordering from this site (also trading on INST...
H
Helen Loveless
trustpilot.com
Sep 30, 2025
Avoid Sage Clothing/Sage London at all costs
This company - which also appears to trade as Sage London on Instagram - is a complete and utter scam. It is not a British company, the clothes come f...
P
Patricia Anne
trustpilot.com
Sep 30, 2025
Shoddy, cheap clothes unlikley to have been featured in the publications they list.
The 'sale' that they advertised did not end at midnight as they stated. It continued with additional reductions. This wouldn't have been so bad had th...
O
OJ
trustpilot.com
Sep 30, 2025
Do not bother using this company
Do not bother using this company. Purchased online and paid extra for next day delivery. No information whatsoever on the status of the item and did n...
R
Ryan White
trustpilot.com
Sep 30, 2025
An absolute joke of a company
An absolute joke of a company, bought a t shirt for £125 which game in just a bag and was literally coming apart the first month of use so they agreed...
Conclusion
Across the provided reviews customers consistently report problems with product quality, delivery and returns. Multiple reviewers state items arrived from overseas and differed from images, with sizing and finishing issues. There are many complaints about refunds being partial or contingent on returning items at the buyer’s expense to an overseas address. If you consider buying, check the returns address and costs upfront, confirm which payment methods are available at checkout, and keep evidence of order and delivery for any dispute or chargeback.