Across the provided reviews customers consistently report problems with product quality, delivery and returns. Multiple reviewers state items arrived from overseas and differed from images, with sizing and finishing issues. There are many complaints about refunds being partial or contingent on returning items at the buyer’s expense to an overseas address. If you consider buying, check the returns address and costs upfront, confirm which payment methods are available at checkout, and keep evidence of order and delivery for any dispute or chargeback.
Examples from available reviews (Nov 2021 – Feb 2026).
Items received were poor quality and not as described.
“they are not blazers but shirts thin poor quality”
Customer could not complete checkout and received no reply.
“it's not an option when you get to checkout!”
Shirt arrived faulty, was returned, and refund has not been processed.
“was literally coming apart the first month of use”
Returns require sending items to China at customer cost for a refund.
“you have to RETURN IT TO CHINA AT YOUR COST”
Reviewers repeatedly report delayed deliveries, cancelled or non‑processed refunds, difficulty cancelling orders and returns that require costly shipping abroad.
Many customers say items feel cheap or misdescribed, and that refund offers are partial or that return costs make a refund uneconomic.
A small number of reviewers reported checkout or order confirmation issues (missing PayPal option, no paperwork or tracking) and limited site transparency.
Numerous reports describe garments that differ from photos, wrong colours/sizes, poor fabrics, frayed stitching and unfinished seams.
Frequent complaints about slow or no replies, lack of phone contact and inconsistent explanations when customers request refunds or returns.
Most reviewers summarise their experience negatively, warning others about misrepresentation, refund hurdles and low product quality.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Collected.reviews (1) · Quotes shortened · As of: February 2026
In‑store staff were friendly, helpful, and offered a discount.
“friendly helpful staff showed me all options and discount on my purchase”
Item was advertised as knitted but was cheap printed material.
“Actually a cheap printed material”
Size was wildly wrong and customer service refused to accept responsibility.
“could not even get it on”
Items received were poor quality and not as described.
“they are not blazers but shirts thin poor quality”
Customer could not complete checkout and received no reply.
“it's not an option when you get to checkout!”
Returns require sending items to China at customer cost for a refund.
“you have to RETURN IT TO CHINA AT YOUR COST”
Company ignored customers after returns and sold terrible products.
“Terrible products and they ignore you once you return them.”
Items were synthetic, poorly fitting, and had average finishing.
“feels like thick polyester”
Company misrepresented location and made exchanges or refunds difficult.
“Harper & Sage falsely advertises their company as having a location in TO Canada.”
Reviewer says products are cheap and returns policy is false.
“Products are cheap and the return policy is false.”
Product was thin, defective and did not match its advertisement.
“product was thin, threads hanging everywhere and looks nothing like the item advertised”
Company misrepresented location and refused proper refunds after poor goods.
“It is a cheap, thin, very homemade unfinished mystery material”
Item differed greatly from photos and was poor quality and sizing.
“looks and feels like something out of a sweatshop in China”
Wrong colour was sent and refund required returning the dress to China.
“I have to return the dress to China for a refund.”
Delivery was slow, quality poor, and returns required costly postage to China.
“return address is in China not London”
Express delivery was delayed and returns address overseas was withheld.
“they won’t provide the address in Asia where items should be returned to”
No contact number, late delivery, missing item and poor quality.
“No contact number so can’t get in touch with the company.”
Item arrived late, was poor quality and return cost was demanded.
“demanding £13 to send back China”
Order unconfirmed and bank warned the site is a known operation.
“My bank has warned it is a ‘known operation’”
Reviewer calls company a scam with cheap products and no responses.
“is a complete and utter scam”
Garments were cheap, arrived slowly and lacked care labels.
“cheap fabric and taken 2 weeks to arrive from China”
Paid for next‑day delivery but order was cancelled with no refund.
“order has been cancelled with no explanation”
Shirt arrived faulty, was returned, and refund has not been processed.
“was literally coming apart the first month of use”
I am writing this review regarding the brown jogging pants I ordered from Sage Clothing Company and were brought in a not quite right shape. After placing my order for brown jogging pants I found them in bad shape (paint spilled on them, the waist was too high). Sage Clothing company refused to give me a refund or send another pair of pants. I want to warn everyone that the Sage Clothing company is cheating and dishonest. They sent me the goods in very bad condition: stitched frayed and torn, sewn crooked and beige instead of green and black (color and style I chose). I would like to draw your attention to this matter.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Sage Clothing is an online fashion retailer selling garments directly to consumers via e‑commerce channels. People searching reviews typically look for product quality, delivery times, returns and customer support details before buying from an online clothing seller.