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We Collect & Analyse Reviews

Rose and Caramel
Experiences & Reviews

Rose and Caramel is a beauty brand specialising in self-tanning products and tan removers sold online. Product types mentioned by reviewers include tans, tan removers and application mitts. Consumers searching for reviews typically look for product performance, delivery and customer-service experiences.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 90%
Latest Review 13d
Overall Rating
4.5

Our Analysis

🎯

Service quality

Customers frequently note prompt, helpful service: swift problem resolution and quick order turnaround are reported in several reviews.

Share
8%
Strong
💰

Value for money

Opinions on price diverge: some praise good prices or sales, while others find regular purchase expensive or not cost-effective.

Share
6%
Weak
⚡

User experience

Reviewers describe an easy-to-use website, wide product choice and generally fast, on-time delivery enhancing the buying experience.

Share
9%
Strong
🔧

Product quality

Most reviewers report effective, non-streaking tans and reliable removers with pleasant scent; a small number report damage or poor results.

Share
34%
Strong
📞

Communication

A few customers describe timely, clear email responses that resolved order problems; the sample for communication is small.

Share
4%
Mixed
⭐

Overall experience

Overall experiences are largely positive with many recommendations; isolated reports note damaged goods or ineffective products.

Share
40%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

a
angel
trustpilot.com Sep 30, 2025

Best tanning products ever.

Very easy to use website. There's loads of choice and all their products are great. I've been ord...

J
Jenny
trustpilot.com Sep 30, 2025

Fab products and really fab service

Fab products and really fab service, qu...

K
Karina Galiauskaitė
trustpilot.com Sep 30, 2025

Good

Lots of choice at grea...

�
🩷🌸🩷
trustpilot.com Sep 30, 2025

Smells delightful

Smells delightful This is the only tanning brands that are fine doesn’t streak doesn’t stain in your clothes or your bedding sm...

M
Megan O’Neill
trustpilot.com Sep 30, 2025

Excellent

Placed order however had some issues. Reached out via email and explained the situation. Everything explained t...

K
Kiri
trustpilot.com Sep 30, 2025

Fast delivery and great tan

Fast delivery and great tan. So eas...

E
E Roberts
trustpilot.com Sep 30, 2025

Well worth a test drive…

This product is brilliant unless the formula is changed I will purchase for ever. It doesn...

S
Samantha Mcelkenny
trustpilot.com Sep 30, 2025

Thank you

Thank you, very happy with my produc...

L
Lindsay Seddon
trustpilot.com Sep 30, 2025

Unfortunately it has arrived with a…

Unfortunately it has arrived with a crack in...

N
Nicola barwell
trustpilot.com Sep 30, 2025

Sadly another tan with bold claims

Sadly another tan with bold claims! After 2 coats I managed a faint okish tan. But the worst part was the wear off!!...

H
Hannah Tiller
trustpilot.com Sep 30, 2025

Amazing results

Have never used fake tan and was so nervous but WOW I cannot recommend enough! And steaks I did have washed...

G
Geraldine Mooney
trustpilot.com Sep 30, 2025

I did not receive first but when…

I did not receive first but when contacted they made it right I received my purchase...

E
Elle-mai Burton
trustpilot.com Sep 30, 2025

The products were perfect

The products were perfect, just as described!...

K
Kirsty
trustpilot.com Sep 30, 2025

Delivered on time

Delivered on time overa...

C
Colin Brandon
trustpilot.com Sep 30, 2025

Great product

Great product with fast de...

N
Nicole Johnston
trustpilot.com Sep 30, 2025

Amazing my tan has come off so quick…

Amazing my tan has come off...

V
Victoria Maxwell
trustpilot.com Sep 30, 2025

Love this ran remover

Love this ran remover. Best...

D
Dee
trustpilot.com Sep 30, 2025

The best tan I have ever purchased

The best tan I have ever purchased - the amount of time I have been asked if ive...

A
Alvin
trustpilot.com Sep 30, 2025

I use the purity excel tan remover on a weekly basis.

I use the purity excel tan remover on a weekly basis and I cannot recommend it enough. The results after one application are amazing. Removes my tan e...

S
Sjj
trustpilot.com Sep 30, 2025

Purchased extra dark and 60 second tan…

Purchased extra dark and 60 second tan remover. Both...

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Conclusion

Reviews for Rose and Caramel largely praise product performance: many customers highlight natural-looking tans, pleasant scent and effective tan removers that don’t stain. Delivery and the online shop experience are frequently noted as fast and easy, and several reviewers cite helpful customer service that resolved order issues. However, there are isolated negative reports: some customers received damaged packaging on arrival, and a small number experienced poor results or irritation. If price is a concern, reviewers mention waiting for sales; contact customer service promptly if items arrive damaged or orders are incorrect.