Customer feedback shows strong, repeat praise for responsive and helpful customer service staff, with several reviewers naming agents by first name. At the same time, a distinct set of complaints highlights problems with returns, refunds and occasional non-delivery or product condition issues. If you consider buying, review the returns and refund policy carefully, use tracked shipping and keep photos of items and packaging. These steps help protect consumers when ordering from Rebellious Fashion.
Examples from available reviews (Nov 2021 – Feb 2026).
Dress arrived quickly, good quality, and customer service was very helpful.
“amazing service from the Rebellious Fashion team”
Order didn't arrive and customer support failed to refund or respond.
“they would refund me if I took down my bad review.”
Dress was see-through despite description and return not refunded.
“it was completely see-through.”
Customer service agent arranged next-day delivery promptly.
“She sorted it immediately”
Most reviewers describe quick, helpful customer service and named advisers resolving issues; a minority report unresolved refunds or ignored requests.
Some customers praise prices, but multiple complaints centre on extra delivery costs, return fees and withheld refunds, producing negative value perceptions.
Many note fast ordering, prompt fixes and efficient corrections; a subset report non-delivery, tracking problems and lengthy return resolution times.
Few reviews address product quality: one praises fabric and fit, while other reports describe garments as sheer or disputed condition at return.
Most reviewers report fast email replies and clear follow-ups; however, several customers describe ignored messages and delayed or absent refund communications.
Overall impressions lean positive due to helpful support, yet notable negative cases involve unresolved refunds and return disputes affecting trust.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I've been searching for a nice quality Black Satin Cowl Neck Midi Bodycon Dress for ages to give as a gift to my wife. I was very excited when I found this website and the dress was exactly what I was searching for. The variety is amazing and the prices are great. The ordering process was fast and it arrived within a couple of days from ordering. The dress is a bit long but looks soo good on heels. The quality of the product is very good and the size is fine. The best thing was the amazing service from the Rebellious Fashion team who were so nice and helpful at all times. She is so in love with the dress that she has already placed an order for more.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Rebellious Fashion is an online clothing retailer specialising in womenswear. For consumers researching the brand, check the company website for product details, size guides, delivery options and the returns policy. Independent review sites indicate the company operates e-commerce sales with email and social media contact channels; prospective buyers should verify shipping and refund terms before purchasing.