Many reviewers describe fast, hands-on support and quick fixes. Several say the team successfully changed deliveries for the next day or resent orders quickly. Other reviews mention lost orders, slow or withheld refunds, and return disputes that were not resolved. A few comments flag product issues, including a see-through garment and an alleged counterfeit item.
Examples from available reviews (Nov 2021 – Mar 2026).
Fiona was very quick, attentive and extremely helpful.
“Fiona has been extremely helpful!”
Company redelivered returned package to correct address free of charge.
“they kindly sent it out again to the correct address with no additional cost.”
Parcel lost and refund not received despite repeated complaints and escalation.
“My parcel has been lost since before Xmas and I’m still waiting on a refund!!”
Customer alleges counterfeit tracksuits and refusal to refund.
“sold me counterfeit tracksuits”
Many reviews describe quick, efficient help that clears up order and account issues within hours. Several name a specific agent and say staff arranged next-day delivery, resent parcels, or cancelled orders fast. A repeating negative theme involves lost parcels and long refund disputes that support did not settle to the customer’s satisfaction.
Some customers link good value to quick delivery and acceptable garment quality. Others call it poor value when refunds are withheld or items arrive in a condition they find unacceptable. A smaller set alleges counterfeit items and returns that were not refunded, which strongly shapes value perceptions.
Many shoppers say ordering, changing delivery, or reporting missing items felt straightforward, with staff acting quickly. Another group describes repeated follow-ups and escalation over lost parcels or denied refunds, with issues left unresolved. In these accounts, return handling often makes or breaks the overall experience.
Product-quality complaints are few but specific. Reviewers point to a see-through dress and an alleged counterfeit tracksuit as examples. These isolated comments stand out because most reviews focus on service problems.
Reviewers often mention quick email replies and clear answers that led to fast fixes. Fewer reviews focus mainly on communication, but those that do are mostly positive. A small number say follow-up was poor when delivery or refund problems came up.
Reviews show a clear split between fast, helpful support and delivery or refund problems that were not put right. Positive accounts highlight speed and staff help, while negative ones focus on unresolved losses and refused refunds. These mixed outcomes lead to uneven experiences overall.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I've been searching for a nice quality Black Satin Cowl Neck Midi Bodycon Dress for ages to give as a gift to my wife. I was very excited when I found this website and the dress was exactly what I was searching for. The variety is amazing and the prices are great. The ordering process was fast and it arrived within a couple of days from ordering. The dress is a bit long but looks soo good on heels. The quality of the product is very good and the size is fine. The best thing was the amazing service from the Rebellious Fashion team who were so nice and helpful at all times. She is so in love with the dress that she has already placed an order for more.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Rebellious Fashion sells clothing and accessories online. Product pages show images along with sizing and care details. Customers order through the online checkout and handle returns through the site’s returns process. Support is available through channels like email and help pages for order questions and account issues.