Reviewers most often highlight fast delivery, competitive pricing and helpful customer service, with many reporting correctly described and well‑packaged items. A small number of reviews document problems: one reports receiving a used item and another mentions a faulty product that required a return. Several customers note positive experiences with returns handled by customer services, and some point out bulk discounts or low‑minimum free shipping. For consumers, check product descriptions and packaging on receipt, keep order records, and contact customer service promptly if an item is faulty or not as described.
Examples from available reviews (Feb 2019 – Feb 2026).
Fast delivery, good prices, and helpful customer service exceeded expectations.
“exceptional customer service provided by Rapid Online.”
Customer received a used, damaged Fiskars shovel and is very upset.
“They've sant me a used😳😵💫🤬 Fiskars pointing shovel,”
Customer service representative resolved a returns problem professionally and quickly.
“resolved the issue with the utmost PROFESSIONALISM, SPEED & EFFICACY.”
First order had available stock, decent prices and quick delivery.
“Order process was painless and delivery via DHL was quick and faultless.”
Reviewers commonly report fast dispatch and timely delivery, with many noting next‑day or one‑two day arrival and consistent handling of orders.
Customers frequently mention competitive pricing, bulk discounts and low or free‑minimum shipping, with no recurring price complaints in the sample.
Site and order process are usually described as easy and painless, but a few reviewers reported an online purchase issue that was resolved by phone.
Most reviewers say items arrive well packaged and match descriptions; however there are isolated reports of faulty or used items requiring returns.
Customer service is often praised for prompt, helpful responses and practical returns support; one review alleges misrepresentation of a sold item.
Overall reviewer sentiment is positive: many recommend the company, cite repeat use, and describe satisfactory end‑to‑end experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (3) · Reviews (1) · Quotes shortened · As of: February 2026
They recovered the reviewer's funds and suggested contacting them for help.
“They successfully recovered my funds, contact them for help”
I recently purchased electronic components from Rapid Online and was impressed with the speed of delivery and high-quality products. The website was easy to navigate, and I found everything I needed for my project with ease.
The prices were very competitive, even when compared to other online retailers. I especially appreciated the bulk order discounts, which allowed me to save money while purchasing what I needed in larger quantities.
Another aspect that stood out was the exceptional customer service provided by Rapid Online. When I had a question about a product's specifications, their support team responded quickly and provided helpful answers.
Overall, my experience with Rapid Online exceeded my expectations. They offer a wide selection of top-quality electronic components at great prices, supported by fast delivery times and outstanding customer service.
Service is generally good but delivery and stock availability let them down.
“Generally good service but let down by unreliable delivery company”
They provided great service and fast delivery.
“Great service, fast delivery.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Rapid Electronics is a UK-based distributor and online retailer of electronic components, tools and related accessories, serving engineers, educators and hobbyists. The company operates an online catalogue for component sourcing and caters to single-item and bulk purchases. Information seekers typically look for details on stock, pricing, delivery options and support when researching Rapid Electronics.