QIVIUT & CO
Experiences & Reviews
QIVIUT & CO is a retailer of qiviut (musk ox fibre) outerwear and cold-weather accessories. Consumers researching the brand typically check product materials, sizing, care instructions, shipping policies and warranty or returns information on the official website before buying. When assessing reviews, look for long-term durability notes, delivery experience and customer-service responsiveness to form a full view.
Overview & Key Metrics
Our Analysis
Service quality
Most reviewers describe helpful customer service and reliable delivery; a minority report slower-than-expected shipping on some orders.
Value for money
A subset of buyers explicitly state the garments are worth the price, citing durability and long-term use as primary reasons.
User experience
Some customers find the online ordering straightforward; others request clearer shipping updates and an optional paid tracking feature.
Product quality
Across reviews buyers report high build quality: warm yet lightweight, good fit, durable materials and practical details like interior pockets.
Communication
Several buyers praise prompt, personal responses and helpful tracking information; a few cite limited shipping updates or no tracking option.
Overall experience
Most reviewers give a positive overall verdict, highlighting warmth, fit and longevity; a small number note delivery or update issues.
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 11 verified reviews (November 2021 – September 2025).
Great product, no communication
"I subtract 1 star due to the lack of communication about shipping of my order and the lack of the option to add a tracking shipment (make it optional..."
Satisfied Customer, Great Product, Great Service
"I live in Illinois and had never heard of this company before. However, I have some musk ox products from Alaska, which were made by Alaskan Natives...."
My 7 year experience with Qiviut
"I purchased my cost in 2016 and was Number 19! It has all of the qualities I thought it would including weight, warmth, and appearance. I live in the..."
Neck warmers
"I'm happy to say that this is my first time ordering from your site. I'm impressed with the quality, the price, and the customer service! The neck warmer was exactly what I was looking for, and fits like a glove! I love this neck warmer! I wear it almost every day. It is very soft, warm,washes well and the colors are bright and beautiful. Thank you for making it so easy to find a lovely item to keep me warm and having it delivered on time. I will be ordering from you again and also try your socks and head warmers for my sons'."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (10) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Great product, no communication
I subtract 1 star due to the lack of communication about shipping of my order and the lack of the option to add a tracking shipment (make it optional...
Satisfied Customer, Great Product, Great Service
I live in Illinois and had never heard of this company before. However, I have some musk ox products from Alaska, which were made by Alaskan Natives....
My new jacket
The finish, weight and comfort of the coat when you wear it sets it apart from many of its 'competitors'. It being a milder...
This is the BEST jacket I have ever…
This is the BEST jacket I have ever owned. I have many high end jackets but none compare to the fit, quality, design, detail and warmth of this jacket...
I will never be cold again
I will never be cold again! I have a closet full of winter coats and jackets, and when this gorgeous Qiviut Coat was given to me as a gift, I couldn’t...
My 7 year experience with Qiviut
I purchased my cost in 2016 and was Number 19! It has all of the qualities I thought it would including weight, warmth, and appearance. I live in the...
Great quality and incredibly warm
My family and I recently went to Lapland where the temperature was -20degrees. The coat performed exceptionally. So very warm without the bulkiness. I...
Beyond Expectations
This is the best winter coat I have ever purchased. It is comfortable, well fitting and super wa...
A lovely jacket and one you will…
A lovely jacket and one you...
I'm very pleased w my Qiviut jacket
I'm very pleased w my Qiviut jacket. Delivered safely to the opposite side of the wo...
Neck warmers
I'm happy to say that this is my first time ordering from your site. I'm impressed with the quality, the price, and the customer service! The neck warmer was exactly what I was looking for, and fits like a glove! I love this neck warmer! I wear it almost every day. It is very soft, warm,washes well and the colors are bright and beautiful. Thank you for making it so easy to find a lovely item to keep me warm and having it delivered on time. I will be ordering from you again and also try your socks and head warmers for my sons'.
Conclusion
Reviewers consistently praise the product quality: coats and accessories are repeatedly described as warm, well finished and long lasting. Multiple accounts note reliable delivery and responsive customer service, though a small number report slow shipping and a desire for optional tracking. Value statements often reference long-term use and durability as justifications for price. Prospective buyers should confirm current shipping times, tracking options and sizing details on the company website before purchasing.