Reviewers consistently praise the product quality: coats and accessories are repeatedly described as warm, well finished and long lasting. Multiple accounts note reliable delivery and responsive customer service, though a small number report slow shipping and a desire for optional tracking. Value statements often reference long-term use and durability as justifications for price. Prospective buyers should confirm current shipping times, tracking options and sizing details on the company website before purchasing.
Examples from available reviews (Nov 2021 – Feb 2026).
Late delivery and insufficient shipping communication caused customer anxiety.
“I subtract 1 star due to the lack of communication about shipping of my order”
Good communication and a high-quality, well-fitting jacket met expectations.
“They had great communication from the start”
After seven years the jacket remains like new and highly practical.
“after 7 years it still looks new and the zippers and snaps are perfect.”
Product was high quality, well-fitting and delivered on time.
“The neck warmer was exactly what I was looking for, and fits like a glove!”
Most reviewers describe helpful customer service and reliable delivery; a minority report slower-than-expected shipping on some orders.
A subset of buyers explicitly state the garments are worth the price, citing durability and long-term use as primary reasons.
Some customers find the online ordering straightforward; others request clearer shipping updates and an optional paid tracking feature.
Across reviews buyers report high build quality: warm yet lightweight, good fit, durable materials and practical details like interior pockets.
Several buyers praise prompt, personal responses and helpful tracking information; a few cite limited shipping updates or no tracking option.
Most reviewers give a positive overall verdict, highlighting warmth, fit and longevity; a small number note delivery or update issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (11) · Collected.reviews (1) · Quotes shortened · As of: February 2026
High-quality products but ordering without tracking caused delivery uncertainty.
“I ordered without tracking, which turned out to be a mistake”
Late delivery and insufficient shipping communication caused customer anxiety.
“I subtract 1 star due to the lack of communication about shipping of my order”
Good communication and a high-quality, well-fitting jacket met expectations.
“They had great communication from the start”
Well finished, appropriately weighted jacket keeps wearer warm without overheating.
“The finish, weight and comfort of the coat when you wear it sets it apart”
Exceptional fit, design, and warmth make this the reviewer's best jacket.
“This is the BEST jacket I have ever owned.”
Musk ox-lined coat kept reviewer exceptionally warm and very satisfied.
“I will never be cold again!”
After seven years the jacket remains like new and highly practical.
“after 7 years it still looks new and the zippers and snaps are perfect.”
Coat performed exceptionally in -20 degrees and was warm without bulk.
“So very warm without the bulkiness.”
Comfortable, well fitting, and very warm winter coat exceeded expectations.
“It is comfortable, well fitting and super warm.”
Reviewer expects to keep this lovely jacket forever.
“A lovely jacket and one you will probably keep forever.”
Delivered safely overseas and described as very warm and high quality.
“Very high quality, and it is as described--very warm.”
I'm happy to say that this is my first time ordering from your site. I'm impressed with the quality, the price, and the customer service! The neck warmer was exactly what I was looking for, and fits like a glove! I love this neck warmer! I wear it almost every day. It is very soft, warm,washes well and the colors are bright and beautiful. Thank you for making it so easy to find a lovely item to keep me warm and having it delivered on time. I will be ordering from you again and also try your socks and head warmers for my sons'.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
QIVIUT & CO is a retailer of qiviut (musk ox fibre) outerwear and cold-weather accessories. Consumers researching the brand typically check product materials, sizing, care instructions, shipping policies and warranty or returns information on the official website before buying. When assessing reviews, look for long-term durability notes, delivery experience and customer-service responsiveness to form a full view.