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We Collect & Analyse Reviews

QIVIUT & CO
Experiences & Reviews

QIVIUT & CO is a retailer of qiviut (musk ox fibre) outerwear and cold-weather accessories. Consumers researching the brand typically check product materials, sizing, care instructions, shipping policies and warranty or returns information on the official website before buying. When assessing reviews, look for long-term durability notes, delivery experience and customer-service responsiveness to form a full view.

Overview & Key Metrics

Reviews Analysed 11
Positive Sentiment 100%
Latest Review 22d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Most reviewers describe helpful customer service and reliable delivery; a minority report slower-than-expected shipping on some orders.

Share
14%
Strong
💰

Value for money

A subset of buyers explicitly state the garments are worth the price, citing durability and long-term use as primary reasons.

Share
6%
Strong
⚡

User experience

Some customers find the online ordering straightforward; others request clearer shipping updates and an optional paid tracking feature.

Share
6%
Mixed
🔧

Product quality

Across reviews buyers report high build quality: warm yet lightweight, good fit, durable materials and practical details like interior pockets.

Share
31%
Strong
📞

Communication

Several buyers praise prompt, personal responses and helpful tracking information; a few cite limited shipping updates or no tracking option.

Share
11%
Strong
⭐

Overall experience

Most reviewers give a positive overall verdict, highlighting warmth, fit and longevity; a small number note delivery or update issues.

Share
31%
Strong

View all 11 public customer reviews – filtered by relevance →

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 11 reviews

All Customer Reviews

Sources: Trustpilot (10) · Collected.reviews (1) · Quotes shortened · As of: September 2025

M
Maja
trustpilot.com Sep 30, 2025

Great product, no communication

I subtract 1 star due to the lack of communication about shipping of my order and the lack of the option to add a tracking shipment (make it optional...

J
Joe
trustpilot.com Sep 30, 2025

Satisfied Customer, Great Product, Great Service

I live in Illinois and had never heard of this company before. However, I have some musk ox products from Alaska, which were made by Alaskan Natives....

N
Nigel Baldwin
trustpilot.com Sep 30, 2025

My new jacket

The finish, weight and comfort of the coat when you wear it sets it apart from many of its 'competitors'. It being a milder...

S
Stephen and Julie Estey
trustpilot.com Sep 30, 2025

This is the BEST jacket I have ever…

This is the BEST jacket I have ever owned. I have many high end jackets but none compare to the fit, quality, design, detail and warmth of this jacket...

P
Pamela Pyms
trustpilot.com Sep 30, 2025

I will never be cold again

I will never be cold again! I have a closet full of winter coats and jackets, and when this gorgeous Qiviut Coat was given to me as a gift, I couldn’t...

W
Wayne Larrabee
trustpilot.com Sep 30, 2025

My 7 year experience with Qiviut

I purchased my cost in 2016 and was Number 19! It has all of the qualities I thought it would including weight, warmth, and appearance. I live in the...

C
Catherine Grogan
trustpilot.com Sep 30, 2025

Great quality and incredibly warm

My family and I recently went to Lapland where the temperature was -20degrees. The coat performed exceptionally. So very warm without the bulkiness. I...

P
Paul Tierney
trustpilot.com Sep 30, 2025

Beyond Expectations

This is the best winter coat I have ever purchased. It is comfortable, well fitting and super wa...

S
Steve
trustpilot.com Sep 30, 2025

A lovely jacket and one you will…

A lovely jacket and one you...

J
Jonathan
trustpilot.com Sep 30, 2025

I'm very pleased w my Qiviut jacket

I'm very pleased w my Qiviut jacket. Delivered safely to the opposite side of the wo...

L
Lisa Hayes
Collected.reviews Nov 22, 2021

Neck warmers

I'm happy to say that this is my first time ordering from your site. I'm impressed with the quality, the price, and the customer service! The neck warmer was exactly what I was looking for, and fits like a glove! I love this neck warmer! I wear it almost every day. It is very soft, warm,washes well and the colors are bright and beautiful. Thank you for making it so easy to find a lovely item to keep me warm and having it delivered on time. I will be ordering from you again and also try your socks and head warmers for my sons'.

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Conclusion

Reviewers consistently praise the product quality: coats and accessories are repeatedly described as warm, well finished and long lasting. Multiple accounts note reliable delivery and responsive customer service, though a small number report slow shipping and a desire for optional tracking. Value statements often reference long-term use and durability as justifications for price. Prospective buyers should confirm current shipping times, tracking options and sizing details on the company website before purchasing.