Reviews regularly highlight how well the garments perform, especially fit, insulation, and long-lasting wear. Several buyers describe uncertainty around delivery because tracking was missing and shipping updates were limited. A smaller group mentions fast, clear replies from staff during ordering. Strong product performance drives most positive feedback, while shipping communication explains most lower ratings.
Examples from available reviews (Nov 2021 – Mar 2026).
Late delivery and insufficient shipping communication caused customer anxiety.
“I subtract 1 star due to the lack of communication about shipping of my order”
High-quality products but ordering without tracking caused delivery uncertainty.
“I ordered without tracking, which turned out to be a mistake”
Exceptional fit, design, and warmth make this the reviewer's best jacket.
“This is the BEST jacket I have ever owned.”
After seven years the jacket remains like new and highly practical.
“after 7 years it still looks new and the zippers and snaps are perfect.”
Service comes up in only a few reviews. When mentioned, customers point to quick, clear staff responses that eased ordering concerns.
Reviewers link long wear and a timeless look to lasting value. Comments about items still looking new after years back up the sense of worth despite the higher-end positioning.
Several reviews describe a comfortable fit with strong insulation and little bulk. Many include specific temperature or fit examples to show how the items feel in everyday use.
Most comments focus on quality. Reviewers note the finish, balanced weight, stitching, and working hardware like zips and snaps, plus items still looking new over time; one review mentions use in very low temperatures, and another points to durability over seven years.
Shipping communication repeatedly shows up as a problem in several reviews. Customers mention missing tracking, slow updates, and worry about delivery, though a few praised staff for proactive order communication.
Most ratings lean positive, driven by product features and longevity. In a few cases, delivery and tracking problems make up the main negative feedback and lower star ratings.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (11) · Collected.reviews (1) · Quotes shortened · As of: March 2026
High-quality products but ordering without tracking caused delivery uncertainty.
“I ordered without tracking, which turned out to be a mistake”
Late delivery and insufficient shipping communication caused customer anxiety.
“I subtract 1 star due to the lack of communication about shipping of my order”
Good communication and a high-quality, well-fitting jacket met expectations.
“They had great communication from the start”
Well finished, appropriately weighted jacket keeps wearer warm without overheating.
“The finish, weight and comfort of the coat when you wear it sets it apart”
Exceptional fit, design, and warmth make this the reviewer's best jacket.
“This is the BEST jacket I have ever owned.”
Musk ox-lined coat kept reviewer exceptionally warm and very satisfied.
“I will never be cold again!”
After seven years the jacket remains like new and highly practical.
“after 7 years it still looks new and the zippers and snaps are perfect.”
Coat performed exceptionally in -20 degrees and was warm without bulk.
“So very warm without the bulkiness.”
Comfortable, well fitting, and very warm winter coat exceeded expectations.
“It is comfortable, well fitting and super warm.”
Reviewer expects to keep this lovely jacket forever.
“A lovely jacket and one you will probably keep forever.”
Delivered safely overseas and described as very warm and high quality.
“Very high quality, and it is as described--very warm.”
I'm happy to say that this is my first time ordering from your site. I'm impressed with the quality, the price, and the customer service! The neck warmer was exactly what I was looking for, and fits like a glove! I love this neck warmer! I wear it almost every day. It is very soft, warm,washes well and the colors are bright and beautiful. Thank you for making it so easy to find a lovely item to keep me warm and having it delivered on time. I will be ordering from you again and also try your socks and head warmers for my sons'.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
QIVIUT & CO focuses on garments and accessories made with qiviut, the soft underwool of the musk ox. The line includes outerwear such as coats and jackets, along with knit accessories like neck warmers. Qiviut is a lightweight natural fibre known for strong insulation and warmth. Each product page lists fibre composition, construction details, and care instructions.