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We Collect & Analyse Reviews

Pukkr
Experiences & Reviews

Pukkr is an online UK retailer operating via its website (pukkr.co.uk). It sells consumer items commonly used in homes and gardens, processes online orders and arranges UK delivery. This summary is intended to help consumers find and interpret user reviews about purchases, delivery and after-sales support.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 80%
Latest Review 20d
Overall Rating
4.2

Our Analysis

🎯

Service quality

Several buyers report prompt delivery and satisfactory order handling, while a smaller group describe refused replacements and unresolved post-sale problems.

Share
19%
Mixed
💰

Value for money

Many reviewers point out competitive prices, sales and cashback opportunities, describing purchases as good value and bargains.

Share
12%
Strong
⚡

User experience

Numerous comments highlight an easy, straightforward website, smooth registration and checkout, and clear browsing for items and offers.

Share
17%
Strong
🔧

Product quality

Some customers report satisfactory product quality; several others received damaged or apparently used items, raising recurring quality concerns.

Share
10%
Weak
📞

Communication

Mixed reports on contact: a few customers received timely replies, while multiple reviews cite broken contact forms, non-working live chat and no responses.

Share
8%
Weak
⭐

Overall experience

Most reviewers describe a positive overall experience and would recommend Pukkr; a minority report negative outcomes and advise caution.

Share
34%
Strong

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

A
ARTHUR MILLS
trustpilot.com Sep 30, 2025

We ordered a retractable 2 line washing…

We ordered a retractable 2 line washing line which managed to lock up after using it twice and could not be released . We have tried to contact Pukkr....

c
customer
trustpilot.com Sep 30, 2025

Excellent, would recommend

Easy website to use, bargain price and 99p for next...

T
Tuladhana East
trustpilot.com Sep 30, 2025

Great prices and quick delivery

Great prices an...

e
edward
trustpilot.com Sep 30, 2025

ordered a water hose,when it came it…

ordered a water hose,when it came it had been previously used it had oil and water still inside the hose! lol. plus the box was all smashed up and ope...

A
Adedapo
trustpilot.com Sep 30, 2025

The registration and purchase process…

The registration and purchase process could not be compared, it is...

d
david brown
trustpilot.com Sep 30, 2025

This is my second order for photo boxes…

This is my second order for photo boxes ,last t...

N
Nikki Bonfield
trustpilot.com Sep 30, 2025

Really straightforward to buy

Really straightforward to buy, items haven't b...

S
Sheila Mollard
trustpilot.com Sep 30, 2025

My second order,very pleased

My second order,very pleas...

S
Sally Prince
trustpilot.com Sep 30, 2025

Not impressed - no customer service

Not impressed - no customer service. I bought a wall mounted garden hose. The casing arrived visibly soaked in oil which covered my hands upon opening...

C
Colin Betney
trustpilot.com Sep 30, 2025

Easy website to buy from.

...

D
D Metcalfe
trustpilot.com Sep 30, 2025

Have ordered before was pleased with…

Have ordered before was pleased with produ...

F
Fiona May
trustpilot.com Sep 30, 2025

Very easy to use this service

...

S
Sister Marika REBICSEK
trustpilot.com Sep 30, 2025

Came across website by accident! Happy I did!

Came across website by accident as I was going to buy one of their items via Amazon but decided to do a Google search to se...

L
Lesley thornton
trustpilot.com Sep 30, 2025

Site easy to work

Site easy to work. Excellent sale on. Also able to use to...

c
customer Angela Algoo
trustpilot.com Sep 30, 2025

Managed to use the website without any…

Managed to use the website wi...

R
Robert Armstrong
trustpilot.com Sep 30, 2025

Very good quick attention to my order…

Very good quick attention to my order ver...

S
Stuart
trustpilot.com Sep 30, 2025

Easy to use website

Easy to use website, competitive prices an...

S
Sandra Mcgee (Sandy)
trustpilot.com Sep 30, 2025

Brilliant customer service

Brilliant customer service. When I contacted them they got back to me within 24 hou...

G
Good service
trustpilot.com Sep 30, 2025

Cheapest on ebay for the price

Cheapest on eba...

S
Simon T
trustpilot.com Sep 30, 2025

No customer service, beware..

I ordered a portable coffee maker, it arrived and after three months the main chamber split in half. I used the customer contact form twice with no re...

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Conclusion

Reviews show a clear pattern: many customers find Pukkr’s website easy to use and appreciate competitive prices and prompt delivery. However, a subset of reviewers report receiving damaged or apparently used items and then encountering unresponsive contact channels. Positive examples include quick replies within 24 hours and successful order handling; negative examples cite broken contact forms, non-functioning live chat and phone lines that cut off. If you consider buying from Pukkr, check order tracking and the returns policy, inspect items on delivery, and keep evidence (photos/emails) in case you need to pursue a complaint.