Shoppers often describe the website as easy to use and the prices as competitive. Many mention fast fulfilment and say they would buy again. Several customers say support is hard to reach when something goes wrong. Some orders arrived damaged or contaminated, raising clear concerns about product condition.
Examples from available reviews (Sep 2025 – Mar 2026).
Easy website, good prices and cheap next-day delivery.
“Easy website to use, bargain price and 99p for next day delivery.”
Second order; previous service and delivery were great.
“last time service and delivery were great no problems.”
Received an apparently used, damaged hose and got a refund.
“it had been previously used it had oil and water still inside the hose!”
Product failed after months and customer contact channels didn't respond.
“No customer service, beware..”
Many reviews mention quick processing and on-time delivery, which leads some shoppers to buy again. A smaller but noticeable group reports orders arriving contaminated or damaged and needing refunds. These issues stand out against the more common reports of smooth fulfilment.
Many customers point to low prices, sale bargains and savings compared with other marketplaces. Reviewers also often mention low delivery fees as part of the value. A few negative comments tie poor value to items that arrived damaged or did not work.
Reviewers repeatedly call the site straightforward, with easy sign-up and a simple checkout. Several explicitly recommend the site because it is so easy to use. One review gave a slightly lower usability score but still reported no navigation issues.
Some buyers say the products worked as expected and give examples of items that solved their problems. A clear negative thread describes items arriving used, oily or damaged, and one person reports a product failing after months. Repeated mentions of damaged or contaminated deliveries point to a clear quality concern.
A recurring complaint is customer support that does not respond and difficulty reaching the company. Other reviewers describe quick, helpful replies, creating a sharp contrast. The number of unresponsiveness complaints makes communication a major negative theme.
Reviews split between smooth purchases—an easy site, low prices and dependable fulfilment—and negative experiences tied to product condition and trouble making contact. The positive group includes both repeat buyers and first-time customers. Overall, the feedback shows a clear divide in outcomes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Quotes shortened · As of: March 2026
Draught excluders worked well and stopped draught from the doors.
“have stopped the draught from our French doors.”
Washing line jammed and customer support was unresponsive.
“completely disgusted with their customer support system ie none existent”
Easy website, good prices and cheap next-day delivery.
“Easy website to use, bargain price and 99p for next day delivery.”
Great prices and quick delivery met expectations.
“Great prices and quick delivery”
Received an apparently used, damaged hose and got a refund.
“it had been previously used it had oil and water still inside the hose!”
Registration and purchase process was excellent and highly recommended.
“I WILL SURELY RECOMMEND THIS SITE ALL DAY LONG.”
Second order; previous service and delivery were great.
“last time service and delivery were great no problems.”
Buying was straightforward; items not yet delivered but expected fine.
“Really straightforward to buy, items haven't been delivered yet but hopefully it'll be fine.”
Second order; very pleased with good value and product quality.
“My second order,very pleased, good value and quality.”
Garden hose arrived oily and customer contact channels were unresponsive.
“Not impressed - no customer service.”
Website was easy to use for buying.
“Easy website to buy from.”
Repeat purchase; pleased with products and website.
“was pleased with products”
Service was very easy to use.
“Very easy to use this service”
Found the website and saved money compared with Amazon.
“I found the website AND their sale!”
Easy site, excellent sale and cashback, pleasant experience.
“Site easy to work. Excellent sale on.”
Managed to use the website without any problems.
“Managed to use the website without any problems or issues.”
Order received quick attention and the reviewer was very happy.
“Very good quick attention to my order very happy with the service indeed.thankyou .”
Easy website with competitive prices and timely delivery.
“Easy to use website, competitive prices and goods delivered on time. Would use again.”
Customer service responded within 24 hours and was excellent.
“Brilliant customer service.”
Cheapest option on eBay for that price.
“Cheapest on ebay for the price”
Product failed after months and customer contact channels didn't respond.
“No customer service, beware..”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Pukkr runs an online store that sells household, garden and DIY products to consumers. The catalogue shows product names, photos and specifications to help shoppers choose. Customers can set up accounts, place orders and pay on the site. Pukkr then ships the purchased items to customer addresses. The website lists contact details and business information for enquiries.