Pritch London
Reviews & Experiences
This sample of Pritch London feedback is limited to one detailed review describing a personalised bath and gift set. The reviewer praised product quality, packaging and a handwritten note, and highlighted environmentally friendly aspects and fragrance. Because the dataset is small, these findings indicate a positive individual experience but are not representative of wider performance. Prospective buyers seeking assurance should look for additional reviews on delivery, pricing and post-purchase communication before deciding.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Sep 2022 – Feb 2026).
What reviewers often mention
Service quality
Reviewer highlights attentive fulfilment: personalised presentation and a handwritten note completed the gift, implying careful order preparation.
Value for money
No explicit comments on price or value; reviewer focuses on quality and presentation rather than cost or comparative value.
User experience
Purchase described as straightforward and satisfying: online order led to a well-received, ready-to-give personalised gift set.
Product quality
Product described positively: one-of-a-kind, personalised gift set of 'excellent quality', pleasant fragrance and environmentally friendly attributes.
Communication
Communication elements noted via a handwritten message included with the product; this detail was presented as enhancing the gift experience.
Overall experience
Single reviewer expresses clear satisfaction and recommendation, reporting the recipient loved the gift and the purchaser was delighted.
All Reviews
For each review, the core experience based on original source reviews.
All Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: February 2026
Company failed to respond about a missing delivery despite multiple contacts.
“I’ve sent 2 emails and 2 form submissions on the website and not had a response.”
Luke and Chris provided excellent service and represented the business.
“Luke and Chris are a real credit to the business.”
Max was very helpful and the communication was excellent.
“Excellent communication.”
Order arrived quickly with good packaging and strong online service.
“Amazing prompt service, beautifully packed and arrived so quickly”
Charms arrived quickly and looked even better than pictures.
“Even better than the pics.”
Management removed the fur item after feedback, and the reviewer thanked them.
“Thank you for listening.”
Delivery was quick and efficient; reviewer would buy again.
“Quick and efficient delivery of goods.”
Service was prompt and the price was good.
“Prompt service and a good price”
Quick delivery, a good website user interface and product selection.
“Quick delivery and good UI + good selection of products!”
Product was great, delivered promptly and fit true to size.
“Fit true to size .”
The service was quick and easy to use.
“Quick and easy to use”
Items were good value, accurately described, with timely dispatch.
“Great value for money, cheaper than seen elsewhere.”
One item leaked and contaminated the box despite everything else being fine.
“Everything was fine bar one item leaked all over the box”
Product quality was good, discounted, with speedy delivery and branded packaging.
“Love the branded tissue paper!”
Professional service, timely delivery, great packaging and a superb product.
“Professional service, delivered on time, great packaging”
Old-fashioned customer service impressed reviewer, with fast delivery and good packaging.
“real deal when it comes to good old fashioned customer service”
Initial delivery delay due to strike, but communication about delay was excellent.
“UPDATE Having had excellent communication as to the delay, updated review accordingly.”
Clothing was top quality and DPD delivery was appreciated.
“Top quality clothing and top quality service.”
Excellent service, item as described, and paid urgent delivery was worthwhile.
“Excellent service.”
First-class service with fast delivery; reviewer would recommend Pritchards.
“Absolutely first class, fast delivery.”
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About Pritch London
Pritch London is a UK-based online retailer of gift and personal-care items, known for selling curated sets and packaged presents. Shoppers comparing Pritch London reviews typically look for product quality, packaging, personalisation and sustainability when deciding on purchases.