Reviews focus on comfort and a high‑quality feel across nightwear and slippers. Many shoppers mention quick packing and clear delivery updates. A smaller number report durability issues after washing, plus isolated problems with delivery or refund follow‑up. Several low‑rating reviews also point to return postage costs and processing fees.
Examples from available reviews (Dec 2019 – Mar 2026).
Paid for next‑day delivery but item delayed and refund issues.
“Shocking service and company runs by Idiots!!!!!”
Duvet cover mis-sized and tore after initial use, disappointing quality.
“a tear appeared along the seam”
Return costs felt unfair: processing fee plus postage increased refund expense.
“company takes a £3.50 processing fee AND charges for postage.”
Owns multiple items and praises their amazing quality and rewards.
“They are all amazing quality.”
Many customers describe fast dispatch and items arriving well packed. Fewer reviews mention delivery delays, and one cites an unresolved refund after paying for a delivery upgrade. Negative service comments often centre on returns handling.
Many reviewers feel the price matches the fabric and fit. Several low‑rating comments question the value once return postage and a processing fee are added. When people praise the price, they usually tie it to fabric quality and fit.
Comfort, softness, and a flattering fit come up often for pyjamas and slippers. A few reviews flag practical snags: thin slipper soles affecting steadiness, items running too long on petite frames, and occasional texture changes after washing. Some slipper styles draw limited but repeat mentions of fur shedding.
A large group of reviews points to soft fabrics, dependable sizing, and neat finishing. A minority report seam tears and ongoing roughness after washing. Packaging and presentation also get frequent praise.
Several customers mention quick, helpful replies and clear updates on back orders or delivery. One reviewer says customer service would not accept a shrinkage complaint. Good communication often links to repeat buying.
Overall feedback leans positive, driven by comfort and strong first impressions of quality. The lowest ratings focus on return costs, refund handling, and occasional durability problems. Those issues account for most critical comments despite broad praise elsewhere.
For each review, the core experience based on original source reviews.
Sources: Reviews (37) · Trustpilot (14) · Reviews (1) · Quotes shortened · As of: March 2026
Slippers for wedding are beautiful, well made and re‑order worthy.
“The slippers I ordered for my daughter to wear the morning of her wedding are beautiful !”
Company responded immediately and helped, leading to repeat purchase intention.
“They responded to me immediately and helped me with my needs.”
Loves slippers for comfort and quick shipping; enthusiastic endorsement.
“COMFY! ❤️ Quick shipping!”
Slippers arrived timely; reviewer pleased with price and product.
“Great price. Love the slippers.”
Cute slippers feel too thick, causing slight instability walking.
“they're so thick you can feel a little unsteady while walking.”
Reviewer considers the slippers wonderful and the best.
“Wonderful slippers! The best . . . nothing better!”
Fur on slippers shed badly, two pairs had to be discarded.
“the fur shed so badly”
Slippers are soft, comfortable and reviewer will repurchase.
“They are so soft and comfortable!!”
Slippers were a popular Christmas gift and well received.
“These slippers were a much loved Christmas present.”
Pajamas are super soft, non‑wrinkling, non‑shrinking with quick delivery.
“They are super soft, don't wrinkle, and don't shrink!”
Slippers attractive, soft yet durable; appreciated shipping communication.
“They make me feel like a princess!" exclaimed my niece.”
Loved the slippers but the parcel arrived smashed and ripped.
“Love the slippers. BUT the package came in the mail smashed box ripped”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Pretty You London is a UK retailer focused on women’s nightwear, loungewear, and slippers. It sells pyjamas, nightdresses, robes, and home accessories aimed at everyday wear and gifting. The range is sold through an online shop with product pages listing sizing and fabric details. The site also shares care advice and a stated returns policy for online orders.